ACTUAL STUDENT REPORT: As an adult student taking lessons for 1+ yrs at Equest Farms, I'll shed a fair light for anyone thinking about sending their child here or taking lessons herself.
THE GOOD: the horses are well-maintained, a lot of horses, turn-out time. Nice setting, convenient location.
THE BAD: Limited class schedule (for adults, I don't know about kids), unprofessional attitude of the staff, outdated and harmful instruction methods, and abominable customer service. Here's just a few of the concerns I heard from other students recently:
"...Equest[Farms] has no interest in teaching us anything." - Student 1
"IDK why [EquestFarms] can't be reasonable and understanding or caring about anything. It's a lot of bullshit and really rude, entitled treatment of everyone." - Student 2
".... Good god, Equest[Farms] is terrible. ..... they gave me a horse I feel unsafe on repeatedly in spite of me asking them not to." - Adult Student 3
"I got off my horse and brought him back to the barn in the middle of my lesson it was so bad." - Adult Student 4
HORRIBLE CUSTOMER SERVICE/NO REGARD FOR STUDENTS' CONCERNS: The horse in question is used in lessons even though he is very horse-reactive. He's unsafe for anyone but the most experienced riders but Equest assigns him to beginner riders repeatedly anyway. (Yes, as riders, we push our comfort zones to get better, but that doesn't mean we should be put into unsafe situations.) The question to the staff is: Why keep him as a lesson horse and if so, why assign him to anyone but the most experienced riders? And obviously this horse isn't thriving anyway so why not provide a different life for him altogether? Equest's response: "We don't accommodate requests regarding horses, period. Your class is too needy and you need to ride horses like that. He lunges and bucks at other horses when you stand in Canter so just don't stand in Canter with him." (Yeah, ok. That's a great solution. And what about the 5 other reported incidents with this horse?)
(Quick note - I got off a horse during class only 1 time and that horse was later deemed unsuitable for lessons and sold. So this is not an issue of me or other students avoiding the more challenging horses; this is a safety issue. And not to mention riding is very expensive so I'd like to enjoy it as well.)
EVEN LESS REGARD FOR the STUDENTS' LEARNING GOALS: If you have learning goals, EquestFarms does not care. They DO NOT CARE ABOUT YOUR LEARNING GOALS. I can't speak for kids but I can speak for adults.
They want you to pay the fees, go round and round in a ring and keep quiet. For example, I've been working hard for over a year to get better and I'd like to progress - you'd think they like that in their students but after months of myself (and another student) asking to learn the Canter, we got nothing but pushback and attitude from Equest staff. Eventually we both just gave up.
REGARDING CHILDREN, a couple of instructors are good but two in particular SHOULD NEVER BE ALLOWED TO TEACH CHILDREN. These instructors use old school military-style instruction: humiliation, "you're not listening, you're not trying, don't make me regret letting you do this..." (These are 7-12 yr olds I'm talking about). Other adult students and I cringed at some of the stuff these particular trainers say to kids. I mean we literally had to bite our tongues. This is not only harmful but it's wholly ineffective for skill improvement. Nobody every got better at something by being made to feel small and stupid. EquestFarms is just lazy, outdated teaching.
FULL DISCLOSURE: No surprise to anyone whose brought up an issue at EquestFarms, I was asked not to return because I went directly to the staff (instead of just gossiping) and shared the students' concerns about that aggressive horse and I asked to discuss my learning goals. No, really. That's it. (Turns out their asking me for my riding goals and responding they couldn't meet those goals was a farce, an excuse to remove me from school.) The real reason they removed me is because I took a stand for the students afraid to ride the unruly horse. (See the picture attachment).
EquestFarms has gotten away with their attitude because they're currently the only game in town. When a stable opens and treats students with even a grain of respect, integrity and professionalism, this place will finally be forced to change. read more