I called this establishment to book appointment for a massage and was asked if I had a Groupon, to…read morewhich I replied "yes." I was then told no appointments were available for 2 months. I then had my daughter call and say she had no Groupon and she received an appointment within 1 week. When I called Kelly, who identified herself as co-owner, she was very rude and belligerent and told me she only booked a few Groupon appointments and booked other appointments to make money. She then yelled at me and told me I had no right to have my daughter book an appointment. They have my money but would not book an appointment until after the promotional value expired which was July 31, 2013. I WOULD NOT PATRONIZE THIS BUSINESS OR RECOMMEND THEM TO ANYONE!!!!!!!!!

Avoid this place like the plague! The owner sold groupons and then was unwilling to book…read moreappointments for them before the expiration dates. He was awful to deal with; rude, condescending, and mean. Groupon returned my money but what a horrible experience.

I have the best friends ever. Fellow Yelper Sarah D bought me an 85 minute massage for me at her go…read moreto spa, Destination Massage. She recommended Karen Roth, owner, so I asked to see her when making my appointment. She has a very limited availability and they struggled to find an appointment for me but did manage to get me in after a couple of weeks at 3:00pm. They later called me to see if I could move my appointment up to the late morning, which I wasn't able to due to my job, but offered to come in at 2:30 pm instead. Wasn't a huge deal, but the receptionist sounded kind of disorganized and made the scheduling seem like more of a hassle than it needed to be. Massage day, I was greeted by Karen who was very friendly and professional. The space is very clean, calm and relaxing.... almost like you are going to a resort. The massage was just what I needed, she applied the perfect pressure and spoke a bit to me, but not the whole time so I could relax. I know I had some tightness in my shoulder and upper back, which she advised in coming in monthly to get worked out. The prices are a bit steep for me to come every month , but I might consider getting one done quarterly so I'm not so tense (two desk jobs will do that to you!) I would recommend this place for a treat your self (YOLO) day that every women (or man) deserves at least once in a while!

Booked a massage with Jen last minute after seeing a special on Instagram. Been wanting to go here…read morefor a long time but just haven't made it. So glad I did! You could tell Jen had a lot of experience and focused on all the areas I was having issues with, giving extra attention to my sore neck and back. She used the perfect amount of pressure. There are times when I can fall asleep during a massage and other times when I don't, Jen was a great conversationalist while also keeping me relaxed whole time. Would definitely recommend her and will be booking again. Building itself was great. I was in the desert oasis which had really cool ceiling tiles that replicated stars. A nice touch!

I first discovered this business at a vendor fair at The Polish Falcons facility in Lancaster. They…read morewere doing chair massages , and I found the one I received there to be therapeutic yet relaxing . I scheduled a 60 minute massage at their facility in Williamsville a couple weeks later (at a discounted rate of $65). I did appreciate that they had Sunday hours available. I arrived 5 minutes early , the facility was kind of difficult to locate , as Google maps had a hard time locating the exact location . After waiting in the room for about 10 minutes , to ensure I was in the right location , I entered the suite where my massage was going to take place , the owner was still performing a massage service. It was extremely awkward , I wouldn't have entered had it not been 10 minutes after my scheduled time and I heard voices, so thought maybe there was a desk I was supposed to check in at on the other side of the door . Turns out , the therapist was just behind schedule (due to the other clients arriving late , they also had difficulty finding the location ) so I was not forgotten, but next . Thankfully, I was not on a tight schedule, but was kind of thrown off guard by the whole thing . I will say that the room where the massage took place was cozy . The therapist , D. Katherine, applied perfect pressure and even used some peppermint drops on the pillow as I was just recovering from sinus issues. I was able to relax and get a nice treatment . Overall , I would consider using this facility again , but hoping the whole experience is more punctual in the future .

Nyaya is AMAZING!!! Whether I am there for acupressure or a massage, I always feel tremendous after…read moreour session. He customizes every session to the particular needs I have at that time. No cookie cutter massage here. He is very knowledgeable and uses a great variety of techniques to accomplish the desired results. I have his office left pain free on each occasion! Give Nyaya a try. You will be extremely pleased!!!

I am 84 and have been going to chiropractors most of my adult life. This is by far the best…read morepractice ever. Dr. Will is amazing! Recently I had a lower back injury from a fall. I walked in with every step being very painful and walked out pain free. The staff at the front desk are always friendly, helpful, and patient. I highly recommend Complete Care Chiropractic!!

I was fortunate to locate this clinic a mile away from where we were vacationing in August. I have…read morea great chiropractor back in Tampa Bay, but wouldn't be back there until mid September. This is the first time being out of town where I knew I had to find someone. I received a recommendation but that person, even though he knew my family, would not see a new patient. But I saw good recommendations for Complete Care, and they were able to get me in 2 days later. New patient paperwork was done online, and when I got there I did have to fill out a current assessment, which apparently is what they do with each visit (good idea). I was matched up with Dr. Greg Baumler who spent a lot of time with me and we had a good rapport even before I got on the table. He quickly diagnosed that I had one side probably 3 inches higher than the other, so he was able to adjust that and get me back in balance. I was able to work out over the next week, feeling much better and without pain. I had a 2nd visit, which was more maintanence then anything but gave me even more confidence. Sadly I got sick, so didn't want to go back to the clinic until I was certain I was negative. When I visit the area, I will definitely see Dr.Baumler if I need care. I highly recommend this place. It's conveniently located and they apparently have 6 therapists on staff.

This is my 2nd review for The W Spa --- I just cannot say enough good things!…read more When I find a place where the services are not only phenomenal but the customer service is out of this world as well, I just have to share. I've been a regular customer for 10+ years and have loved watching their business grow. I regularly see Kim W. for eyebrow waxing and she is so talented---a true artist! She always makes me feel comfortable, beautiful and happy. I look forward to my appointments with her not just because of how it makes me look but because I love just chatting with her! I've also tried the 'lash lift' with Kim and love it, I couldn't believe the difference it made. Last week I had my very first facial ever with Kim and I was totally blown away, as soon as it was over I was thinking of wanting to book another appointment. I did have a very slight problem and could not have asked for a more professional, courteous and caring resolution. I have found that you find out the true 'core beliefs' of a business when something doesn't go as expected and The W Spa has once again proven to me that they truly care about their customers. That kind of experience only reinforces my love and loyalty for them. Today I had a 90 minute deep tissue massage with Lisa Jo and I left feeling amazing. Lisa Jo is such a kind person, so genuine and caring and her massages are out of this world. Worth every penny! I also look forward to seeing Lisa Jo simply because she is so wonderful to talk with. I have compared their prices to other places and while I think some things are a bit more expensive there, I have found it to be worth it. The spa is beautiful, peaceful and immaculate. Everyone at The W Spa is friendly, kind and so very talented. Give them a try, you won't regret it!

Relaxing experience…read more I had a spring facial : this was delightful! I felt refreshed and rejuvenated! I also got a massage which left me wishing for more. I asked for more pressure but didn't receive it. I'd say it was a pleasant experience but if you're looking for deep tissue or pressure release this likely isn't the place. Beautiful facility and friendly staff

If you want to feel special, this is the place you want to go to. I could spend hours here between…read moregetting my hair done, my nails and even a message. I've done it all. I'm pretty lucky to have these beautiful girls work on me ( and I sure need some fixin!) . If you think you couldn't afford it here, you're wrong... You'll pay less here than you would at a shopping mall salon. It's as clean as you'll find out there, right on down to the bathroom! These gals are just as professional as they are friendly. When I walk out of here, it is the highlight of my day....

My wife booked us a couples massage for our anniversary. The Delavan is the hotel that the spa is…read morehosted at. You go inside the hotel to the second floor to the entrance of the spa. All the staff were very friendly and kind. I asked for coffee, and the receptionist went out to the hotel hospitality area to bring me coffee. Had I known, I wouldn't have troubled her so much! But she was totally cool with it. The massage therapists who worked on my wife and me were also very friendly and professional. My wife got us Swedish massages - very relaxing! The massage room is basically one of the hotel rooms but without the bed and instead with two massage tables. After our massages, my wife asked for a changing room so she was able to go back in afterward to freshen up. The only negative (not really the spa's fault) is that a large, very loud group passed by in the hallway while we were getting massaged. The therapists were apologetic about it so I don't really blame them at all. Prices are not bad. I imagine it's a little high for Buffalo, but the price in New York City for a comparable massage would be slightly higher, I think.

I have been seeing Monica at NIKA Day Spa since the end of November 2025, and the improvement in my…read moreskin has been incredible. Between her facials, targeted treatments, and the products she recommends, my skin has truly transformed. I have struggled with cystic acne and scarring for years, and with my fair complexion it was always something I felt very self-conscious about. Monica is extremely knowledgeable and professional, and I love that NIKA Day Spa offers medical-grade skincare. She took the time to understand my skin and created a plan that actually works. For the first time in a long time, I feel confident going without makeup. I cannot recommend Monica and NIKA Day Spa enough.

I think I found my forever esthetician!…read more I found this place through a Groupon I purchased and can't speak enough good about it! It's a smaller day spa, with a very quiet and relaxing atmosphere. The waiting room is nice and bright, everyone is friendly, and Monica is definitely a professional who knows her trade. I first knew I liked her when they offered the bed warmer, and was sold when she spoke science to me. LOL! She really takes her time to get to know you, your skin, and your concerns. She educates you about what could be causing it, what the underlying issues might be, and how she can help and how you can help maintain the results and care for your skin at home. Before proceeding with the Silk Peel, she took care to explain how it worked on a superficial level AND molecularly, and brushed my arm with the device so I knew what to expect to feel before she began work on my face. I could see results IMMEDIATELY after, in both texture and firmness/hydration of my skin. The days following, I could see some acne wanting to erupt (which she warned me about) but I listened to her about not picking at anything and just let it do its thing. It all cleared up on a couple of days and the wounds from previous picking and some scarring is healed over and almost not even visible a week later.... SORCERY! hahaha ;) Excited for my 2nd visit next week!

I have seen Kristina for massage and myofacial release. Kristina is very personable and…read moreprofessional. She is very knowledgeable, which comes through in her methods of treatment. The office is spacious, clean and has lots of good energy! There are also various monthly events, classes and workshops centered around overall wellbeing. Highly recommend!

I've been to this office several times and absolutely plan to be a regular. First, the office…read moreitself is so easy to find (big easy to see sign by the road), the parking lot has plenty of space, and the entrance is right off the parking lot. The interior of the space is intentional, lovely, and highly functional. You feel welcome and comfortable the moment you walk in the door. From the all season decor tree to the lovely coffee station, the space goes above and beyond to shift from office to energetic haven. Everything is clean and comfortable, the bathroom has extra care and amenities, and the individual rooms are as lovely and well thought out as the main room. This is clearly a small business run by someone who puts their heart into their work. My current favorite service is the sound baths. There are group sound baths every two weeks and then I also have a package for individual sessions. I love that the packages can be used with any service of the length that you buy, so I don't have to commit to which services I'm doing at the time I buy the package, just the length of the sessions. Everything is always so easy and every staff member I've interfaced with has been delightful. Overall, I couldn't give a more enthusiastic review. Absolutely make a little time to check out Ouroboros. (Maybe I'll see you at a group sound bath!)