I had a 9am appointment on Jan 19 to get my front two windows tinted to match the ones in the back. Got there before 9 but the door was locked so we waited a minute or so and then someone came and told me they'd get it right in. They don't have a waiting room, so you must have someone pick you up while they work on your vehicle. That worked out as I had a friend agree to pick me up and we went out for breakfast at the nearby Koffee Kup. When the work was done, they said they'd invoice me by email so I didn't pay and after I left, I noticed that I had water stains on both passenger and driver's side from what was done. I texted the owner and he wanted me to drop the car back off so they could get that taken care of, but since there is no waiting room, I can't just drop my car off for a couple hours, so the owner said they'd get someone to come to my house to get the stains out. And they did and the guy just left so now I've paid them and I'm happy with the work they did, but I do think if they had taped off that area, all of this could have been avoided. But I will say that communication was great and the owner made it right, but it was an expensive lesson for them to have to pay for a mobile service to come to my house. I wouldn't let this stop you from using this company because I have no complaints with the window tinting! read more