I entered Tuscany Tiles showroom greeted by Sales Rep. Wesley Waldrop. After perusing the showroom…read moresamples, we picked out our Travertine floor. Wesley seemed to know his flooring. We discussed timing for the project - which was a house renovation. He promised me a date of delivery, start date, and insisted that the installation would be done in 14 days. We even discussed painters, furniture delivery, etc. all based on his promise that it would be completed no later than 14 days from the start. This project was $44k. Well... 14 days turned into a nightmare of over 70 days. Which pushed back every other task of the renovation. Wesley's installer fired his helper the first week because "he was breaking too many tiles". The installer then brought his wife to the job as a "helper" along with their three-year-old son - who was often seen running around the job site with no shoes on, sometimes he even had a razor tool/scraper to play with. After many complaints to Wesley - and owner Jeremy West - zero was done for customer satisfaction. In fact, they both stated they could not control when or if the installer would show up. I insisted they get another installer, but Wesley said that he couldn't guarantee their work or that they speak English. I said I would supervise the job, but...nothing. No changes were made to the installer. I had to put up with the inconvenience. So... fast forward - they had to reorder more tile, not once, but twice. Wesley took the measurements himself. I could keep writing, but in short: 1. Project took over 70 days, not the promised 14 days 2. Sloppy job site 3. Inaccurate measuring by salesman Wesley, had to reorder tile two more times to finish the job 4. They dumped so much wasted thin set (cement) on the front lawn area that it is solid cement now and won't allow landscaping 5. Poor/uneven installation 6. Not sealed evenly 7. Several tiles have broken after installation due to improper installation or inadequate thin set backing 8. I've given Jeremy 9 months to come back and fix the broken tiles. His reply: "too busy".

helpful staff when selecting tile but installers are poor quality. put the wrong tile in opposite…read morebathrooms & poor install overall.

January 2026 - Working with Tile & Carpet World was a breeze from beginning with the staff at the…read morestorefront, to Ty. Coming out to our home and getting the tile completed Thank You

I purchased over 2000sqft of tile here. Unfortunately the tile was deemed defective by the…read morewholesaler to tile and carpet world however tile and carpet world does not offer any refunds whatsoever. Completely wasted over $11,000. Would never do business again with a company who has a no refunds policy.

I sent pictures of three tiles that needed to be placed after a repaired plumbing issue. They…read morequoted me $300. I called with a question and the owner came up to look at it. He quoted me $600 to place three tiles. I couldn't see paying that much so I never went with them. Nothing extra needed two different prices for the same job.

Excellent Job. Tile work was outstanding. From scheduling the work to delivery of material to…read morecoordinating with sub-contractors, you cant beat the service. They will be on the schedule for my second bathroom.

Appointment was scheduled but Steve went to a different customer's house and after contacting me…read morefinally arrived 30 minutes late. He inspected the tile to be cleaned and confirmed his price upon arrival. The Tile cleaning was not the quality I had received from other companies in the past. I expressed my dissatisfaction with the bathroom tile in particular that did not look any cleaner. Steve said he would take $50 off the price and I agreed and paid him via Zelle. I then asked him for an invoice that showed I paid him and he said he would "give me the invoice if I gave him the $50 that he took off the price" and further said I "cheated him" out of $50 so would not give me the invoice I needed for my insurance adjuster. Extremely unprofessional and subpar work. Go elsewhere for tile and grout cleaning.

From the owner: We are also a "Referred Pro" by Home Depot! Get 20% off Tile…read more& Grout Deep Cleaning to restore grout color! Free Estimates! Get Scheduled! Call Now! 941-417-9800!

We had cracks in our tile floors. Englewood floors came in took out the old tiles. This was not an…read moreeasy task. They have the correct flooring equipment to do a nice job also sucking in all the dust. Victor made sure all our floors were smooth before installing the new flooring. We chose Coretec flooring for our new floors. They went above and beyond to make our project great looking!! We Love Our New Floors thanks to Englewood Floors!! I highly recommend Victor and his team!!!

Englewood Floors and moor does a superior job! Victor went out of his way to help me complete my…read morejob by cutting a tile on a holiday weekend. Thank you Victor and floors. I would recommend for all your flooring needs!

We just had Pucci Tile install their handy work in all three of our newly constructed bathrooms…read more The work is extremely professional and Miranda is highly qualified and is always their to provide her expertise.

From the owner: Professional installation of tile, stone, wood, VCT, and laminate flooring.read more

as I said last year, I was so excited to start my bathroom renovation with Tropical Tile and…read moreStone.The job went along without any hiccups , any changes were dealt with quickly and to my satisfaction .I am overjoyed with the end result. It was a complete bathroom Reno from start to finish ,even work to remove cast-iron and move the location of a toilet between tropical tile amd Waterboy plumbing , the job was a Joy to see it progress and the end result was exactly what I wanted !!!! Can't thank everyone enough who made my dream bathroom / kitchen floor redo a dream

I contracted with Tropical Tile & Stone for an exterior entryway tile job as my old tiles were…read morecoming up. I selected my tiles and they came out as scheduled and did a great job. My entryway is beautiful and done correctly. Their tile installation guy was Eddie and he really did a bang up job...thanks Eddie. I highly recommend this company as they did more than asked for and their fee was very reasonable. Will hire them again when I tile my bedroom, bath and closet in the near future. A+