I've been a customer of James Pest Control for at least 10 years (maybe longer) and consistently…read morepleased with the service. Living in an older neighborhood with many established trees and old wallpaper, when the roaches came to town they found a haven in our area. The owner and our technician are always responsive and empathetic to my low threshold for roaches. Only advising treatment which is an additional fee when the roaches were winning the race but also advising when not necessary. Never any pressure to do the extra treatment, I'm always the one to make the decision and their advice has been accurate and so helpful. Have also helped with a few episodes of fleas, ants and hornets. I trust their expertise. I trust them in my home. Honestly feel very blessed to have a reliable (always on time, always receptive to my calls/ requests), professional, knowledgeable, affordable and thoughtful exterminator service.

An excellent local company that is reliable and thorough, with a knowledgeable and outstanding…read moretechnician who does the work. Their pricing is also very fair. I recommend this company without hesitation.

Job was inspect, clean and repair, reglue 4 8" and 10" approx 16 ducts supply and return…read more Tidy (dress) them. Inspect for rodent openings, provide screen to block. (I did this) Nice response to texts and calls. Pricing fair.

From the owner: this company that puts the customer first. were on time and get the job done the way you want it,…read moreand you cannot say no to our low prices we will beat our competitors every time. when in doubt call.

Great customer service! Dennis is responsive and offers affordable rates, with discounts for…read moremilitary families. We especially appreciate the unlimited free visits in between quarterly check-ins, to make sure all the pests are completely gone!

Dennis and his team have been servicing our home for almost a year now, and was referred to us by…read moreour trusted real estate agent. Dennis is always professional, punctual, and does a great job. Since he started our quarterly treatments, we have not had any issues with bugs. I highly reccomend Complete Pest Management to anyone!

We had a great experience with Shawn. He was able to fit us into his tight schedule at the last…read moreminute. He was very knowledgable and was able to address a yellow jacket problem due to a structural weakness. I would highly recommend Shawn and DPS for any pest problem and ongoing pest control.

Shawn & his team do a great job! They are always very responsive & professional!! Great to know…read morethey have our backs when we have any issues!!

We were new to the Northern Neck and had an ant problem. Asked around and everyone said these guys…read morewere awesome. I can't say enough good things about them. Heath always does a thorough and professional job, accommodates our schedule, and came back as often as he needed to knock down the ant colonies that took advantage of the two years the house was unoccupied. A true professional and just really great guy - always pleasant and helpful. Highly recommend!

From the owner: With over 25 years of experience, Pest Authority is dedicated to safeguarding Burgess, VA homes…read morefrom pests. We understand that pests can be a major nuisance for homeowners and businesses alike. That's why we offer a comprehensive range of pest control services to meet the needs of our customers in the area. Whether you need ant control services, bed bug treatment, termite pest control, or any other type of pest, we have the experience and expertise to get rid of them quickly and effectively. We use the latest pest control methods and technologies to ensure that your home or business is free of pests for good. Contact Pest Authority in Burgess today to schedule a free consultation! No Contracts. No Commitments. No Pests Guaranteed. We don’t like contracts and neither do our customers. Pest Authority does business with your interests at heart – maximum flexibility with superior results by trained, courteous professionals. Our services work so well that we never feel the need to lock you in with a contract or commitment.

About a year ago Orkin bought our previous excellent performing local pest control firm, which was…read morewell-respected by our neighbors and us. Predictably, service has suffered when the big fish took over the local little one. A new service man who was pleasant, but then missed two appointments where he kept us waiting for some hours and didn't show up as planned. Not even a call for the second missed appointment. The boss did offer to put another man on our contract, but we decided to go back to a local company. When you terminate your service the Orkin folks tell you it will take six weeks to get your remaining portion of your annual payment refunded, because it has to be done by the Atlanta office. Yet another reason why one can always expect less when a good local company is bought by a larger national organization.

Orkin was contracted to remediate our home for rodent activity in the crawlspace. It has been…read moremonths, and we still have rodent activity. Orkin will not resolve this issue and say they did what they were contracted to do. In the meantime, we have had three major appliances wires chewed which we have had to pay for because Orkin did not remediate the rodents as contracted.