We've used this company twice to clean our dryer ducts. The first time was pretty urgent, as the…read morevents hadn't been cleaned in years and were completely blocked. We were new to town and this company was recommended by our hvac repairman. They came quickly and took a ridiculous amount of lint from our vent. Three years later, I called them again just for maintenance. Again, they came quickly, and the workers were so pleasant and professional! Prices were reasonable.

I looked on here and did not see my review and thought for sure I had left one in October 2021. I…read morehad shiny ducts clean my vents plus the dryer vents , it was more than 500 dollars the next morning all over my bathroom and in several rooms debris everywhere, I contacted shiny ducts and they said it was normal for this to happen. I couldn't believe the response and that they would not make this right and correct it by coming back out. I would not recommend this company to anyone for this very reason.

This complaint is specifically for "AIRE SERV of Mechanicsville (ASM) but involves two other…read moreentities. ASM is an independent contractor (IC) who works along side of both: American Home Sheild (AHS), home warranty company, and Frontdoor Pro (FDP)", to scam AHS customers. For those that don't know "Frontdoor Pro (FDP)" is the owner of AHS. These two entities are located at the same addresss/Suite, which allows them to easily communicate back-and-forth, within the same building/suite location to scam their customers. I'm sure you all have seen the commercial/advertisement, where AHS states, "Don't worry be warranty", and "If we (AHS) can't fix it, we'll replace it". Not True! My A/C system cont'd to freeze up, then shut off at the beginning of each summer, each of the (3) years. Each time prior to the IC arriving for the service call, they would tell me to turn my frozen A/C system off to defrost it, that they couldn't work on it if it was frozen. The IC would then tell AHS that they could not find a problem. AHS, would ask the IC "Did you VISUALLY see the AC system frozen when you arrived?" The IC would respond truthfully, and say no. I learned (From ASM) after asking the next IC, prior to them arriving, that AHS TOLD the IC to tell the customer to make sure the A/C was defrosted prior to the IC coming out. There we go: This is part of FDP/AHS's Scam/Playbook. For the past 3 yrs., this cont'd until the IC (ASM) so CONNIVINGLY informed me that AHS/FDP had a new AC HVAC upgrade program and the IC (ASM) could work to get me a new A/C System at a discount'd price and the IC (ASM) could get me 3 quotes to review and if I didn't have the money, I could finance it under FDP. I broke down and purchased the FDP discounted A/C system at a cost of $5,000.00. The IC/ASM install technicians (Thomas and Hunter) did a TERRIBLE job on the install. The OWNER- IC/ASM (Daryl) was no where to be found and didn't even come to check the install. Thomas, the more senior technician connected the outside condenser. Hunter the new employee who was still learning connected the new $5K indoor A/C coil. I heard noise coming from Hunter on the inside install and visually saw Hunter kicking the new unit into the AC unit closet to make it fit. The furnace is on the bottom and the new air conditioner coil was on top and he was kicking the bottom part which was the furnace in to the closet to make everything fit. After the install, they turned the A/C on, everything seemed to be working. They left and a half an hour later I heard a clinking noise, and everything stopped working and started freezing up again. I called the OWNER of IC/ASM (Daryl), he had the 2 technicians come back out again, then Thomas said looks like something is wrong with your furnace now. I advised them that the furnace had been working all week because the weather had started getting cooler. Thomas and Hunter went outside and sat on my front porch and conducted a call on their speakerphone between Thomas and Daryl. Daryl said so can you fix it? Thomas said no it's gonna take a while right now and we have other customers and said I'm gonna have to take the whole thing apart and Daryl told Thomas, She's going be mad and I'm tired of dealing with her for the last three months, just close up the case we already got paid basically she's going to ask to talk to me, tell her I'm in a meeting for the next two hours. I heard the entire conversation on my Ring Doorbell microphone, which I have for evidence, and Thomas came in and told me that Daryl didn't want to deal with me anymore and they left me with no air-conditioning and no furnace. I had to go find another company to fix their problem and the Furnace. Daryl the owner of Aire Serv of mechanicsville dropped the ball !! He and his two unlicensed technicians, left me with both NO A/C and NO FURNACE for a couple of months until I got it repaired by a respectable company. DO NOT Trust the owner (Daryl) of Aire Serv of Mechanicsville with your repair needs or his two unlicensed technicians. Daryl the owner of ASM is dishonest, he will psychologically tell you that his technicians are the greatest things since sliced bread and on earth. Daryl will tell you and make you believe that Thomas is so wonderful and Hunter is the next up and coming perfect technician, and that he himself (Daryl) has so many years of HVAC service. Daryl is a real BS'er. He does everything he needs to do to get you to trust him. I would NEVER trust him or his two wack job technicians in my home again or with any of my repair needs. If you ever need to call in to have your HVAC repaired, or serviced, ask if they are affiliated with AHS, if they are RUN for the hills . If, you're thinking about doing ANY business with Aire Serv of Mechanicsville, DO NOT...you will REGRET it!!

From the owner: Aire Serv of Mechanicsville is a heating and air conditioning company you can rely on. Our service…read moreprofessionals provide installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems. Whether you need ac repair, furnace repair, or HVAC maintenance, we've got you covered. Our commitment to industry-leading customer service is backed by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. We're locally owned and operated and we take our reputation seriously in order to earn the trust of the communities we live in and serve.

I strongly recommend this company! Jacob of universal came by to my house today to perform an air…read moreduct cleaning and sanitation. Professional and very friendly, He did an excellent job!

Hired, set appointment, was told I would be sent a contract. Received nothing. Contacted them…read moreagain. Still nothing after a week. Called and cancelled appointment. Not chasing contractors anymore.

I'm very disappointed with this company. I reached out to them on Thursday 10.31.24, got a response…read moreback on 11.01.24 asking where my property was located. I responded on 11.01.24, and have reached out 2 more times and gotten absolutely no response. This company can't even bother to give me a response. Very unprofessional. Update: they finally contacted me and came out today. They were able to take care of my problem and advise me of work that I needed to have done.

Ace cleaned our chimney for several years. We called them last year to clean it again - and called…read morethem again - and again - then texted - with no response. Not a good way to treat a loyal customer. We use Johnston's now and are very happy.

We had a leak in an upstairs room. A lot of small bits of damage that added up. I wish we had them…read morefor our moisture mitigation! Over the past several weeks, we've had Steamatic folks here doing carpentry, plumbing, installation of flooring, paint, trim, sheetrock, and all sorts of repair and restore work. Every single person who has been in our home from this company has been competent, respectful of our property, the way things were left after they were done (a minor amount of dust for us to clean and that's not a complaint), and overall, gained our trust instantly. Each individual was great. The company did all they could to keep us informed of what comes next and worked with our schedules. I wouldn't hesitate to use this company again, though I hope we don't have any more leaks! Thanks Steamatic. Y'all are great.

This company took a simple repair and left us with a 6 month ordeal. They worked 2 jobs in our home…read moreafter they came to perform the assessment for our insurance company. We assumed that they were good based off their credentials, but were wrong. They did not prioritize us, the lead-men along with the proprietor were argumentative, and did not accept accountability when they were caught cutting corners. They were slow and uncommitted. Just as the other one star reviews mention, they use incorrect materials like improper thickness sub flooring and drywall for our house, try to hide it, and when brought to their attention they only push back. Mutiple issues occurred on both jobs, and with every inspection, shoes kept dropping.

They do more work than dryer appliance servicers do, so hire these guys instead, because they will…read moreclean the whole thing. Also they wore little booties, so as not to track thru house, came on time, (little early, but ok) and got work done fast. Before they left they turned on dryer to make sure it worked, and it did. I had clothes dryer ductwork cleaned (reasonable), not HVAC air ductwork, which they also do, plus they change out boots under vents in floor if you need that too. So I think I will use them again in the future for those other things. They seemed to know what they were doing, but time will tell.

This is hands down one of the best companies that I have ever had the pleasure of doing business…read morewith. The work crew are well trained, and the lead man is knowledgeable well trained and very professional . I hired them to to clean my duct work ( after another company had let construction dust get into my a/c - heat central air intake vent ) They cleaned and videoed every duct pipe thoroughly - taking pictures as they go along - they use a type of tool that cleans the duct work out and at the same time a vacuum suction that cleans out the ducting I had a great experience and recommended them to anyone needing their duct work cleaned .

Good work. High price. Friendly service. Not sure I would get my duct serviced again just because…read moreit was very expensive for what the actually did.

Had an inspection for a clogged dryer vent. The technician did not leave me satisfied because he…read moreonly offered one option for my problem. My ductwork was probably installed 30 yrs ago during the house build, but he did not clear my line due to the metal brush used to accomplish the clean. I was told it equipment might tear the ductwork, and he was allowed to complete the cleanout due to the age of my ductwork. The technicians only resolution was to replace all my ductwork is located between two floors in my house. He would have to put holes in my ceiling in order to replace the ductwork, and that would not be able to repair my ceiling once the replacement was complete. That was acceptable to me therefore your company's service was incomplete from my point of view. Not being able to complete your service without quadrupling the customer's cost is ridiculous. I appreciate what was done, but I wasn't completely satisfied.

saw 5 star review ....so was very interested...but then noticed the latest review was 2019, 5 years…read moreago....why would i call a company that hasnt had any reviews for the last 4 years..

Great company and employees! Everyone that we spoke with from scheduling with Tracy to Jason who…read moredid our estimate and the 2 gentleman that preformed the service were amazing. Got a free estimate to clean our airducts as well as our dryer vent which was a definite plus. When they preformed the service the were extremely clean and efficient. Had some good conversations with the guys and they were awesome working around my 2 kids. Highly recomend and will be referring them to friends and family. Thanks guys for going above and beyond!

Roger and Jaime delivered as promised! The arrived @ 0700 and were finished by 1530. It was amazing…read moreto watch this crew deliverer a excellent job, all the way from protecting all shrubs around the house to collecting all debris. Outstanding work ethics from the entire crew, we are so delighted!!

A truly first class Run business, five star all the way second to none, I highly highly recommend…read morethey go well in above service, the owner Dan is so professional, so polite so caring, he listens to the customer, can't say enough good things about. pyramid Roofing of Williamsburg. Bert Hebb