Eric Gregg and Luis were amazing. I had to take drink off my bill to make it cheaper and Gregg had…read moreto re ring everything up again and was so nice doing it. They helped me also by letting me know I can actually call ahead I didn't even know so will definitely be doing that next time thanks guys!

Great customer service and always a pleasure doing business with. Always has something new for me…read moreto try

MIKE called me regarding my door dash order. They were out of stock of 1 item. And he fixed it…read moreinternally. I can't wait to reorder with them again Give Mike a pay raise!!!

Nice folks -but what once was a top-notch beer haven is now...decimated, with a lousy selection of…read moremostly pedestrian beers. I remember going here many years back and being quite impressed at the wide-ranging selection of Belgian ales and many other brews. Visited a couple of months ago and was shocked at how little they had. No idea what happened....Giving them two stars because they're friendly.

We stopped at Public House 131 to meet up with a couple friends that lives in the neighborhood for…read morebrunch in Scripps Ranch Marketplace. When we arrived we were greeted and seated right away. The service was fantastic and friendly. As for food, we ordered the following: Shaved Pastrami Sandwich: They were very generous on the pastrami that was served on a nice warm hoagie roll. The sandwich also came with a side of au jus which was a bit to salty, plus to don't need it. Bourdain Breakfast Sandwich: Solid and delicious. Definitely can't go wrong. Our friends ordered the Smoke Tuna Meat and the Cajun Fried Rice and both were good. Overall, brunch at Public House was good and enjoyable.

My friend and I stopped in for lunch, and it was our first time. We were happy to find a local…read morerestaurant with a modern bar atmosphere. The space was clean and inviting, and we were seated quickly after we arrived. Since it's also a bar, it was definitely on the louder side. We were still able to have a conversation, but it was a bit noisy. Our server, Jane, was great. She answered all of our questions and gave us recommendations by sharing her personal favorites, the restaurant's top sellers, and describing how each dish tasted. She was very knowledgeable and thorough with the menu, which made ordering easy. It did take a little while for our food to come out, but once it arrived, I ordered the Wagyu Beef Sliders, and my friend had the Short Rib Mac & Cheese. The sliders were just okay for me. The beef was cooked more on the well-done side than I would have preferred, and the toasted bun was a little too hard. The sliders tasted a bit dry, so I found myself adding ketchup to almost every bite. On the other hand, my friend really enjoyed the Short Rib Mac & Cheese. They said it was super cheesy, gooey, and melted in your mouth. The short rib added a rich, savory flavor, and the crispy onions gave the dish a nice little crunch that balanced out the creamy texture. Even though my meal didn't quite hit the mark, I'd definitely come back to try other menu items. Jane's service was great, and based on my friend's meal, it seems like there's plenty more on the menu worth exploring.

Got two bottles of champagne, both on the pricey side and both tasted like they turned bad. The…read moreservice was super friendly though.

Stopped by on the way home from the grocery store. There were long lines and we were in self check…read moreout. We couldn't check out with alcohol. Luckily this spot is on the way home for us. It has everything you need in a liquor store. Snacks, booze, sodas and those mini shot size bottles. The cashier was nice and friendly. We probably could have paid less at the store but it was convenient. Not the best looking store around but they will most likely have what you need. Parking lot is a hot mess, portion was taken over by outdoor dining. Spots are little tight, be careful backing out.

These might appear to be too tiny, but man do they pack a punch! Tasty and strong I might add so…read moredefinitely a sipping drink in my opinion. I found these fun tiny drinks at Total Wine & More in Poway. I was looking for something new and unique to try. I got these 3 for $10. It was a deal if you picked up three for ten which typically one drink can cost well over $10. During my shopping experience, I encountered some of the staff. Each one was really friendly and helpful. Gave me a few recommendations which I'll have to try in the future. It was my first time at this location so overall I enjoyed my shopping while discovering new drinks to try.

I've been a loyal customer of Total Wine primarily the Mission Valley location, but my recent visit…read moreto the Carmel Valley store left me extremely uncomfortable and disappointed. On my way to San Marcos, I stopped in to pick up a few cigars. While browsing the Scotch section, specifically looking at a Dalmore 15, an employee approached me and greeted me. I politely responded and made it clear more than once that I did not need assistance. I prefer to shop independently, and if I need help, I will ask. Despite this, the employee continued trying to engage, ignoring my clear and respectful responses. At that point, I was already feeling pressured and just wanted to check out and leave. While waiting in line, the same employee approached me again and redirected me to another register, saying he could help me there. I agreed, expecting a straightforward checkout. Instead, the interaction became uncomfortable and frankly bizarre. He asked if I needed a cigar bag. I responded clearly: "Yes." Rather than proceeding normally, he paused, stared at me, and acted as if he did not understand my response. There was an awkward silence where he simply looked at me in a confused and almost performative way. At that moment, I had to say: "I think my English wasn't that bad saying 'yes' after you asked if I need a bag." His response was dismissive: "Oh no, I asked if you need a cigar bag."! This interaction felt unnecessary, patronizing, and inappropriate. What should have been a simple transaction turned into an uncomfortable experience that made me question whether I was being subtly mocked or tested over something as basic as saying "yes." This happened around 3:33 PM on a Saturday. what should have been a quick stop after a long week turned into a frustrating and unwelcome experience. For clarity, the employee's name was John. I expect better from a company like Total Wine. Customers should not feel pressured while browsing, nor should they be made uncomfortable during a basic checkout interaction. This kind of behavior reflects poorly on the store and needs to be addressed seriously. I hope corporate reviews this and takes appropriate action to ensure customers are treated with respect and professionalism.

Was prepared to order a six-bottle case of an Italian wine and was having it shipped to NY. I was…read moreconcerned about the warm weather and even asked AI for a weather forecast. I decided to take a chance and placed the order. A while later, I received a call from Jeannette at the SDW&B Co. who advised me that, based on the hot weather in CA, they would hold off on shipping a few days until temps began to cool off in the East - was that OK? Wow! Absolutely fantastic customer service! Will not hesitate to order from them again. And, the price was great!

Years ago, someone turned me on to the San Diego Wine Company. I remember that first visit vividly…read more Great wines, from all over the world. At great prices. I asked someone, What's your story? "We don't buy for particular price points, but we like to sell wines that we enjoy, no matter the price." I bought a mixed case, and I was hooked. Every few months I would stop by, and buy a mixed case. I learned to ask, How much of this is available? If I liked it, I would call and reserve a case. Today, I stopped by to pick up a mixed case for the holidays. I had a photo on my phone of some bottles I had bought during a previous visit, hoping to buy more. I asked someone, Are any of these still available? His response, "Yes, No, Yes, and Yes." And before I could ask where they were, he said " Look out behind you. We're loading new inventory. Can you please get out of the way? " So I got out of the way. There were 2 or 3 people delivering wine, and a few more stocking and organizing. But there were no other customers in the store. Nobody bothered to ask me, "Can I help you?" I've never felt so invisible in my entire life. I wandered through the aisles, found a few bottles, paid for them, and left. I know the holidays are a busy time, but this was a Wed morning, about 10AM. And this is the last time I will shop there.

I miss BevMo. They're not on the east coast. I'm not sure what states they're in but I've only ever…read moreshopped in their SoCal locations. Their pricing is out of this world. I'm sure pricing for liquor varies by state and county but seeing liquors I drink selling for 30% less than my local Total Wine is outrageous. Service is always quick and helpful. During my visit, a team member checked on me within 1 minute. He was able to help me with a bottle of Pinhook Bourbon. I also picked up a bottle of Chivas 18 for an unreal price of $60. The Pinhook was less than $40. I can only find these prices at BevMo. I miss you BevMo...

I've been coming to this Bevmo for years. I now live two minutes away. While I don't drink alcohol…read moremyself, I usually come here for alcohol gifts for my friends or when we have a party and I need to make an alchy run. The staff here is excellent! Whoever is hiring these people who work here does a fabulous job. They are polite, helpful, the store is clean and just lovely to shop here. Kudos!

I always come here for whatever I need. Staff is always so friendly and helpful. They also will…read moretake requests and recommendations! Probably cleanest liquor store I've been to!

If your store is closed, then turn off deliveries. Why should I drive all the way to your store…read moreonly to arrive and find out that it's closed? The staff is terrible, the management is terrible, and there isn't even a note posted.

Very large selection of drinks. Accommodating for everyone. From beers to wine. Hard alcohol as…read morewell. Gentlemen behind the counter was very friendly to me. I had no issues. I'll be going back especially since they have moonshine minis that I like

Spend your money elsewhere. Rude employee, said DoorDash listed their items wrong and would not…read morefill the order (in addition to it not being ready an hour after the scheduled pick up time). Pretty sure when a store/restaurant signs on with DoorDash, they choose their own items and prices so likely their own mistake. They said they called DoorDash to refund us, I contacted support and there was no refund request made so I'm doubly annoyed. It was a $20 order and they refused to figure out a fair resolution. Edit: my husband went back and the man who helped him (separate from the first guy) apologized and was much nicer to deal with. Still no resolution but at least decent customer service with the other person.