Tina is the best Tax Specialist I have ever met! We love her! She is personable, willing to go the extra mile and she knows her job inside and out! She does excellent work! I recommend her for your taxes!! read more

The first time we went there for my mother-in-law we thought it would be something different. The price wasn't bad at all however what made the first time bad was after the taxes were submitted we received a letter from the IRS that the taxes were done wrong and papers were missing. We called the office to no avail and were left to settle the issue with the IRS ourselves. I helped my mother fixed her papers and after about 2-3 weeks is when she answered the phone for us to come in to fix it. When she fixed it the paper where she messed up on two lines and was very "o well I don't know what it matters to them about it". And then adds another 5 pages and tax form that we were missing. Once completed she tosses us the envelope and tells us we have to mail it in. We were upset but thought we can give her a second chance. Today we had an appointment with her again. We showed up on time and saw another person there. We asked who the second person was and we were told that she was an "assistant". We sat down and were concerned when we heard her that she didn't know what was going on with another person's taxes papers and was pulling up the information IN FRONT OF US on a separate computer. Once she finished that she came to us and gave our papers to the "assistant" who made copies of them. She stayed in the room with us while Tina was doing the paperwork. The "assistant" was just sitting in the room looking at her phone. When our address was brought up my mother-in-law caught her looking up our address. My mother-in-law felt really uncomfortable with the "assistant" that she asked me to inform Tina that we felt uncomfortable with her there since we didn't have anyone there last time. So I asked Tina "Tina excuse me Tina my mother doesn't feel comfortable with your 'assistant' in the room. Can she please leave the room?". Upon that request Tina exploded on us tell us that she hired her assistant and how if we can't trust her assistant we can't trust her. And then tells us how she is refusing to file our taxes because of this. My mother-in-law told her no you have to finish my taxes since your working on it and I am paying for this service. In which we were told no she is refusing service to us and for us to leave. Unprofessionally gives our papers back. I reach for a copy of a copy of my mother-in-law's id and insurance card which got snatched out of my hand. And Tina telling her "assistant" to shred the papers and storms out of the room. We got our things together when my mother-in-law told me she heard Tina say go to hell under her breath. I told my mother-in-law she isn't worth getting into a fight over and we left the office. In all honesty everyone has their own life experiences and not everyone has the same experience. In this case taxes our being filed. Your social is on the screen, your information is on the screen. It is understandable for one to be uncomfortable to have someone that you have never met previously or know at all to be in the room with the tax preparer. If your are an assistant shouldn't you being doing your work not staring at your phone looking up information. Not to mention your sitting literally less that 4ft from the desk in which the taxes are being done. If your customer is uncomfortable with this and makes a respectful and polite request for the person to leave the room. There is no reason to behave so unprofessionally, and angry with your customers over this. It took us back and offended us. 1. We are giving your our business and treating you with respect. 2. There is no reason to be angry at people for making a polite request. 3. Even if you are having a bad day ultimately this is your business not ours. Therefore your professionalism and work would speak for you. This is one of the most horrible experience we have ever had with our taxes! To yell at your clients, pull other client's information and express you do not know what is going or what the issue is is deeply concerning. I RECOMMEND NO ONE TO COME HERE, NO PROFESSIONALISM AND RECKLESS. read more

Where do I start! Epic tax is amazing I have had a several different tax preparers and none of them cared for my family like Tina! If you want someone excellent and knows the laws to a T! Pick Tina! You Guys...seriously won't be disappointed! I highly recommend this Business! read more

Tina is the best!! I needed help filing/fixing my taxes for previous years and she not only got me my maximum refund she also filed an amendment at no charge. Of course I went back and filed my return for 2020 which consisted of several forms and once again she managed to get me the maximum refund. I couldn't be happier with her services!! read more

I don't even know where to start!!! I originally found epic tax on google then it brought me to yelp. I was in search for someone new to do my taxes with and so her yelp reviews gave me a heart warming vibe to try her out. So I gave them a call and spoke with Tina. On the day of my tax appointment which was today my husband and I showed up and Tina greeted us and made us feel very welcomed. From the moment we took a step in her location to the very ending of our tax session it was amazing and OMG! WOW She did an amazing job to help us in anything we needed help on or clarification. I even booked my 2018 tax appointment for next year. I just love her! And will get all my family and friends to go to her. Thank you Tina!!!! read more

This year was the first year we did taxes with Tina and it went very smoothly. She was very nice, explained everything clearly, and didn't overcharge. We already signed up to file taxes with her next year. read more

I've been going here for years. Year after year it's the same professional quality. They have the knowledge experience and professionalism. Just simply a quality place. Customer service is like visiting a very good friend! Taxes done right every time, Quickly and Accurately. read more

This has been by far my best experience getting my taxes done! Tina knows exactly what she's doing and knows a lot about real estate. Doesn't overcharge like most places do. We had a great time with her! Will definitely be long term customers! We recommend Tina to everyone we know! read more

I called in to get information and no one is answering the phone. It says that they are open here on Yelp so I decided to just drive over, maybe they were busy. Nope! They aren't even there! I guess they lied about their hours? If you can't even be truthful about your business hours, how can I trust you with something as important as my taxes? Also not impressed on the area. Seems shady. I'll be taking my business elsewhere. read more