Horrible, incompetent tax "service"! Way to expensive for there incompetency! Do yourself a favor and find someone else!

Been coming to the douds for years! Never had an audit, Andrew has an awesome calming presence during the stresses of taxes. Marci handles the back end like a true professional with a super bubbly personality. Wouldn't want to go anywhere else! And if that wasn't enough H&R block would have charged me double what I pay here! With inflation they have raised their prices a tiny bit but I'm still way under anywhere else! Doud financial services for the win!!! read more

First time doing my taxes here, great service,very helpful William was able to help me with all my questions and concerns. I will definitely be coming back next tax season. read more

My husband and I had been going to this place for quite some time. We always paid our Bill, brought all necessary paperwork, always on time for our appointments. We never had any issues until last year. We were moving to another state and I had some questions for Kathy. I called and left several messages with her daughter in law, Marcie. I never got a call back over a two week period. I was told that Kathy only returns calls on certain days. Well it had been a few weeks so we decided to go to her house ( which she uses as a office during the week during business hours. Her Granddaughter said yes she was in and went to get her . The daughter in law came to the door and said that Kathy was not in, that she was driving her husband to the VA hospital for some appointment as we speak... she didn't know that her father in law came up behind her and waved to me. She concocted this story.. but meanwhile the guy is standing there. We left, but I called and left a message. I did not know WHY these people were acting so unprofessional towards us? I didn't know WHY Kathy would not return our calls? Why are they acting like this? I did get a message on my phone a bit later from Kathy. A really long message naming about (5) different reasons WHY her family and her where acting this way. she said that she gets upset and just has a hard time returning phone calls, she said that some of her clients were cause her stress... she mentioned that she was not sleeping so her family was trying to protect her.... for the past few weeks? She said that she understands that we probably don't trust her at this point and that she would feel the same way. That if there was anything we needed to ask. well.. we were furious about what happened. Just sooo unprofessional. So now jump to Feb2021. I call because o needs a copy of paperwork. I only wanted to speak/ ask Kathy and figured it would be no problem. Well her daughter in law first of all is very demeaning on the phone calling me sweetie , and isn't a good listener when I explained that they need to cancel this appointment they made ( as IF we would go there). She still kept trying to get us to keep the appointment saying...she can still do your taxes on/ over the phone . I explained who I was ( which I guess she knew by the number).. and said in a rude reply. Oh I know sweeties.. I still have to do my job. so left a message with this daughter in law , she said that Kathy had a client but she give her the message right away. No call. I called the next day and Kathy answered. I stated I needed copies of paperwork. She said .. and no joke.. rudely.. I gave you the copies .. I do Not have to do anything else. That was IT . This second rate person not only lied to me then try and cover it up.. was being RUDE and unprofessional AGAIN?!?! She said I do this why didn't you ask Marvie ( the daughter in law who bald face lied to m and my husband a few months before ) . I told her. Don't feel comfortable speaking to her because of last year. She proceeded to yell at me that she was having health issues and that she doesn't need to listen to this and hung up on me! I would never recommend this place and in fact we will be speaking to some that we know go there to tell them what happened. I have NEVER EVER been treated so bad and unprofessional. I will be having all my returns audited because now it has raised a suspicion that there is something really bad there. read more

I used Doud financial for my taxes many years ago. I only stopped because I moved out of the area. I have sense returned and am really looking forward returning to them this year. For a seamless and stress free tax experience I would highly recommend them. read more

I love Doud Financial! I have been going there for years to do my taxes and I am excited every year to recommend others to use their services. Kathy is firstly just a wonderful human being! Secondly, she is the most knowledgeable person I have ever met in this field! She is efficient and doesn't miss anything. I trust her wholeheartedly. The office staff members are so friendly and efficient as well. I actually look forward to my tax appointment every year! Thank you to Kathy and your crew!!! read more

I have filed my taxes using Kathy Doud's services for over 20 years. She has worked with me through many life circumstances and has always provided service as promised. Work is thorough, pleasant and in depth. Never have I had to refile or amend and have always sent that packet off with great confidence in its accuracy. I will continue to work with this financial service as long as I need to file and plan my income. read more

If I could give this joke of a business a negative 5 for their lack of professional skills I would. They took over a month to do my taxes and had excuse after excuse. They kept saying they had to many customers. I was told more than once papers were everywhere and my info couldn't be found. I left message after message with no return call. Then they get upset when I finally tell them this is ridiculous. This place is family run and they all need to be reported for lack of knowledge. I pray I'm not auditing. I will NEVER go there again and don't recommend this disgusting office for anyone who want timely, qualified service with dedicated tax professionals. read more