We replaced an elderly Viking grill with a Lynx Professional…read more Flame connection explained our replacement options, quoted a reasonable price and promptly delivered the new Lynx. Its crew of talented masons installed a new flagstone top and the new grill. Everything was profession - Thank you Flame Connection. Brad Hintz.

We ordered three very expensive fire bowls from flame connection that we were supposed to receive…read morein six weeks. We paid in full when the order was placed. it took six months for us to receive them. I was told we would be given a small partial refund due to the multiple delays and excuses, but it never happened. Beware of a company that takes your money up front but fails to deliver.

Our electric dryer seemed to be taking longer to dry and we suspected a burnt out heating element,…read morebut no. The dryer vent on the roof was clogged with lint. Dryer is back to good as new. Very prompt, courteous, and reasonably priced. Will call again.

I don't know how this experience could have possibly gone any better! I wanted my fireplace…read moreinspected and cleaned if necessary, ideally in the next several days in my mind and when I called, he was able to come over to the house within, I'm not kidding, barely an hour! He happened to be on the way to another job and happily offered to stop by after that job was completed. The service was phenomenal. Thoroughly inspected the (gas) fireplace, provided great direction in terms of maintenance of the lava rocks the logs, the whole setup, and got up on the roof to inspect the top of the fireplace and the flue, and even rearranged the gas logs in a formation that is absolutely perfect and I never plan to touch again. All done quickly, incredibly pleasantly and helpfully, and at a VERY reasonable price and a great value. I wouldn't hesitate for a SECOND rehiring Lucky Cricket!

High quality work, with reliable and affordable service! Very pleased with their business.read more

Everything went exactly as promised and more. Very reliable service, on time, friendly and…read morehardworking. Austin and Dillon went above and beyond Thank you guys !

Great service, very pleased. Austin was communicative, timely, knowledgeable, high quality…read moreinspection and sweep. Would highly recommend.

GO TO WALMART OR ANY OTHER STORE FOR A FIRE EXTINGUISHER. Prices were exorbitant. Looks like a…read morefireman supply depot inside but limited inventory, product knowledge and availability. Funny, business is locked and you must ring them for entry.

I came here to refill my CO2 tank for my soda machine. Folks working here are super friendly and…read moreextremely helpful. Will be coming back for all of my future refill needs.

Mario is very professional and timely I love this work and this company is very friendlyread more

best in Tucson ! they came out and helped me fix my a/c super convenient and great customer service…read more!

The first two bidders said I needed a new roof, 14k and 17k. Enrique Jr. was my estimator. He told…read moreme my roof is old but that I do not need a new roof, just a good power wash and coating. For a fair price, which is all you can ask, really. After seeing the results, I'm very happy I went with Renewal.

I highly recommend this company. Had my AC serviced by this company. On time. Polite. Thoroughly…read morechecked out the whole unit. Certainly will use them again.

Signature and I have an HVAC contract and they have been very good for me. When I had a leak in a…read morepipe I called them. Luis and Lucas came out for the estimate and they were very nice and professional and really made me feel taken care of. These guys worked really hard. The leak must have taken 10 hours to fix over 2 days but he did it. I decided to have them replace my angle stops and when they touched my old galvanized steel it crumbled in their hand. So we had to replace ALL the pipes. Luis was fabulous to work with. A gentleman and man of his word. Lucas and a couple of other guys, I WISH I could remember their names, were also very professional and competent. I would use them again in a heartbeat....but I hope I don't have to.

Dealing with this company has been an absolute nightmare…read more Replaced my whole AC. Was at my house from 8am to almost 10pm. My husband had ti take off work and I had to leave work early because my husband had an appointment. A technician came out with an apprentice. The AC never actually turned on and they had to come out the next day because things outside weren't properly installed. The following Monday (exactly 1 week later), we woke up and the AC wasn't working again. Monday was also Labor Day so naturally, it took my husband 9 calls to get in contact with someone even though this company claims to be 24/7. The issue was, the thermostat wasn't properly installed which turned the whole system off. They didn't have another thermostat to give us, so they took reinstalled our old ones which temporarily fixed the issues. Next day, AC wasn't working again. This time it was a draining issue in the attic -my husband went up in the attic and drained it manically. Technician came out, actually broke it more (which we found out the next day) and left. This technician was at my house till 7-8 at night. Next day, AC wasn't working again. Still a drowning issue. My husband continued to manually drain it himself and took a video of the broke piping that wasn't previously broken. No technicians can come out till the following day. Thursday now, I leave work early for the technicians that are supposed to come 12-2... guess what, no one does. 2:15, I call for an update, 3:30 I call for an update. Technician finally shows up at about 530 -so again, I had to take off of work for no reason. Technician comes out, my husband shows him the video and guess what? THEY DONT HAVE THE PARTS TO FIX IT. So I waited all day for absolutely nothing. Technicians are supposed to come back out today so we'll see if this finally gets resolved. I'm not hopeful. Update: Company never called me to notify me when someone was going to come out like they said they would which annoying. When the technician came out, he had the correct fittings for the piping but he forgot a thermostat so he had to go get one at their store so that added another hour. All the technicians that have come out have been very nice. But that doesn't actually fix my AC. I feel completely ripped off. They replaced my whole system, just for it to take like 4-5 other visits to work . It feels like they're stealing our money. They never even give us the courtesy of calling to let us know when someone will be at the house if they're running late -they just expect us to be able to wait all day. Terrible customer service. Me and my husband are both active duty military so luckily we don't lose any money when we need to leave work early for these things but guess what? A lot of people do lose their income when they aren't actually at work. This company seems to have no sense urgency or caring of others to actually prioritize them and their time At this point, I want/expect a conversation with an owner or manager. I requested that one the phone and the woman said she'd forward me call to someone.. still haven't gotten anything from anyone. It's like they don't actually care. I'd like to know the average amount of apts it typically takes to install someones AC correctly and if it's always so many. I'd also like a discount because all of the issues we've run into have been absolutely ridiculous.