My instructor is Mrs. Linell and she has been wonderful to work with, and has given me the confidence to drive over our span of lessons. I have also recommended the school to other people, as well. read more

Terrible customer service. We had scheduled instruction for our child. The instructor never showed up. We were home the entire day, but the instructor never called, no voice mail messages, didn't ring the doorbell. When we called to report this and reschedule we were told that the instructor had TEXTED our land line number and sat in their car on our property but out of sight from the house. They then tried to blame us for the error. A simple apology would have allowed us to reschedule and move forward, but none was given. They fail to return calls when promised and are a hassle to work with.​ read more

I have dealt with Epic driving school on three separate occasions--once in 2019 when the state required me to complete a class to transfer my out-of-state license, and twice when I purchased the teen driving program for my sons. Each experience was plagued with gross unprofessionalism, incompetence, and a complete lack of respect for customers' time and money. Repeated Cancellations & Scheduling Chaos: For my oldest son's 8-hour teen driver instruction in June 2024 and my youngest son's instruction in December 2024/January 2025, we encountered an outrageous seven last-minute cancellations by the instructor--each time within an hour of the scheduled lesson. Given that these were in-home pick-up sessions, this was beyond frustrating as we had planned our days around these appointments. Rescheduling was a nightmare, requiring multiple calls to management just to get new dates. Instructor Vaping in the Car During Lessons: The unprofessional behavior extended far beyond scheduling issues. During my oldest son's lessons, the instructor was vaping inside the vehicle while teaching my son how to drive. This is not only reckless but completely unacceptable for a professional driving school. When I complained, I was assured that disciplinary action would be taken. However, to my absolute disbelief, the same instructor showed up to teach my youngest son and continued vaping in the car during lessons. Clearly, no corrective action was taken, and the school has no real accountability for its instructors. If anyone with the state reads this and wants more details please contact me and I will be happy to provide more information as the instructor was vaping in a closed vehicle with a minor in the seat next to him.I Road Test Scheduling Disaster: For both of my sons, scheduling the road test was yet another ordeal. First Son's Test (June 2024) - We arrived at the school as scheduled, only to be forced to wait over two hours because they had stacked so many appointments together that there was a long line of teens waiting to test. I complained and was assured that this would not happen again. Second Son's Test (2/7/25) - I was explicitly told that my second son would not have to wait due to my previous complaint. However, upon arrival, we were seventh in line and told we would have to wait indefinitely. Unprofessional & Disrespectful Behavior from the Bridgeport Manager: The absolute worst part of this experience was dealing with the Bridgeport location's manager. When I calmly pointed out that her boss had assured me we would not have to wait, she began trash-talking me in Spanish, assuming I wouldn't understand because I "look like a regular white guy." When I attempted to contact her superior, she picked up her own phone and called someone, proceeding to spend the next 5-10 minutes openly insulting me in Spanish while ignoring the ringing office phone and sending every call to voicemail. When she got off the phone she lied to me and said it was the "Epic school owner and he said I had to wait". Little did she know I could understand everything she said on the call. It was only after I spoke directly with the DMV examiner that my son was taken ahead of the others. The examiner himself acknowledged that the driving school deliberately overbooks tests, ignoring the fact that each one takes 15-20 minutes resulting long wait times that in his opinion are 3-4 times longer than even at the DMV. Final Verdict This school preys on the fact that parents have no choice but to use a private school if they want their teen to get licensed faster. The level of unprofessionalism, incompetence, and outright disrespect for paying customers makes this school absolutely not worth the money. The instructors are unreliable, management is rude and unprofessional, and the entire operation is disorganized and unethical. If you value your time, money, and your child's driving education, avoid this school at all costs. read more

It took me 6 year to get my driver's licence. I failed my permit test twice, i failed my road test twice. I went to 2 other driving schools but there was something missing. Honestly, i would have never been able to get my license without Epic!! My instructor really pushed me out of my comfort zone. She saw my potential and my failures but it did not stop her from encouraging. She is also a mother so I saw that side of her when she was teaching me. She was tough but also very caring. Personable but professional. I went from being scared to drive more than 10mph to driving in downtown manhattan. Driving from connecticut to michigan!! I would highly recommend this school, even if i had my own kids in 20 years and we lived in another area i would push them to take lessons at this school!!!!! read more

If you're reading reviews and thinking about coming to this school particularly, do yourself a favor and go somewhere else. You'll be saving some money too while at it, since these people are more expensive than most substitutes and clearly don't value your business or time. I booked a 2 hour lesson in order to burrow a car for the DMV road test. I'm someone who drives regularly and legally (with a licensed passenger) almost weekly for the past couple months in my own daily and business car - I just couldn't take the test in it due to tints (If this is you too, do yourself a favor and just remove the tints cause it'll be a lot cheaper than dealing with these people). I'm still a new driver but I'm likely a lot more experienced than the regular new driver to give you perspective. Firstly, I had a two hour lesson which somehow ended about 30 minutes short. During the lesson, my instructor lacked basic communication skills and pointed out my mistakes without nuanced explanations or a proactive approach to helping me fix those mistakes. I remember asking instructions for a reverse parking I had messed up and receiving a two word reply rather than the instructor explaining the error in my movement and walking me through the thinking behind the next few steps and when my instructor did take this initiative, I essentially had to pry it out of him with clarification question after question. My instructor was also on his phone practically half the lesson while I drove but I guess this isn't the biggest deal if the instructor is able to multitask. Secondly, during this 1.5 hour lesson, my instructor took a 20 minute bathroom break so my lesson was more like a hour, which is fine but at least give me my lesson: Im paying 100 an hour. Thirdly, the car I drove in for the lesson was completely different than the car I burrowed for the road test technologically and sizing-wise. The way the instructor showed me reverse parking required me to match my shoulder with the middle of the parking spot two spots up and just turn the wheel and back up. Since this car was a different size the reverse parking training was essentially useless as I wasn't familiarized where I would have to line up my shoulder with now for a new spot for example - I wish this driving school taught people how to reverse park dependent on mirrors rather than estimating where your shoulder is at positionally and just hail marrying it, but maybe that's just me lol. As readers, you would suggest maybe familiarizing yourself with the car very quickly before going inside the DMV to take the test. Well you would certainly be right but my instructor also didn't show up with the car until approximately 20 minutes later from the scheduled time we had planned and was communicated. By the time we met up, my options were either rushing inside or maybe forfeiting my spot at the DMV. DMV test: After hastily locating the seat button, and the dmv tester looking at me as if i were insane, I managed to finally take a seat inside the car where I hastily powered on the car like I was shown the day prior and buckled up. I then lowered the windows to put on the turn signals, hit the break and start driving.. well sort of.. Once the dmv tester was seated, I had to waste another few minutes locating where the mirror button was before I could actually configure it at which point I started backing up as this school won't reverse park a car for you for the dmv test, which I suppose is fine but every other school that showed up there proactively reverse parked the car for their student and gave them a brief explanation to calm their nerves.. and these schools were also on time - I only got to witness these other schools parking since my instructor had me waiting meanwhile. Once I started driving, having no clue about this car and getting used to the gas and steering wheel as it had a different feeling than the day before I realized the emergency break was still on. I had no clue where it was located thanks to my instructor & my dmv tester felt so bad he gave me a free dmv test reschedule! read more

I definitely passed my test so I do believe the result speaks for itself. Lol. Friendly and very easy company to deal with.