Denise W. I had an amazing experience at Epic Chevrolet! From start to finish, the entire team was friendly, professional, and incredibly helpful. The sales staff truly went above and beyond to make the process smooth and enjoyable. A huge shoutout to Clarence, who was absolutely fantastic. He went the extra mile by personally picking up my vehicle from the Bay Area and delivering it to me right on time. That level of service is rare and very much appreciated. The dealership itself is very nice, clean, and welcoming, which made the experience even better. I couldn't be happier with my purchase and am absolutely in love with my new 2026 Cadillac Lyriq! If you're looking for excellent customer service and a stress-free car-buying experience, I highly recommend Epic Chevrolet. I'll definitely be back! read more

I've now purchased my second vehicle from Epic Chevrolet working with Dion Ball, and once again the experience exceeded expectations. My first purchase was in March 2025, and I recently returned in April 2026 for another vehicle because of the level of service Dion consistently delivers. He has a way of making the entire process feel smooth, straightforward, and genuinely enjoyable. Dion takes the time to walk through every detail, ensuring you fully understand the vehicle and its features without ever feeling rushed or pressured. What really sets him apart is his approach, he's a natural salesperson who cares about his customers. You can tell his priority is making sure you're comfortable and confident in your decision. His follow up is just as strong as the initial experience professional, timely, and thoughtful. That level of consistency is rare. If you're looking for someone who delivers a high-level, customer first experience, I highly recommend working with Dion. read more

Excelente servicio. La communication fue buena y clara y que la hagan dado en Niestro Idioma primario (Español? Fue un plus. Nos Dieron la confianza que necesitabamos para tomar esa ultima decision. read more

Beautiful dealership with amazing staff! Highly recommend working with sales rep Dion. He worked out one heck of a deal for my dream Silverado truck. Thank you Epic Chevrolet!! read more

I had a very good experience purchasing my very first brand new vehicle at Epic Chevrolet today. I highly recommend Dustin Miller who was the salesman that calmly and patiently guided me through the nerve wracking process. He worked hard to get me all the possible discounts available. His low key and low pressure style was just right for me. read more

I recently purchased a Cadillac Lyriq and had such a great experience. Dion, my salesperson, was knowledgeable, patient, and never made me feel pressured something I especially appreciated as a woman making such a big purchase. He really took the time to explain everything, even how to charge my car, he set up my app explained on star and made the whole process smooth and enjoyable. I've purchased many vehicles in my life, I say Dion was the best sales person that I've ever encountered. Alex in finance was also excellent professional, transparent, and efficient, which made finalizing everything stress-free. Together, Dion and Alex made this such a positive experience. I highly recommend working with them if you're considering a Cadillac! I absolutely love my car! P.s they even had a snack cart while waiting. Oh Dion drove all the way to my house 30 min away to get a signature from my husband. Now that's a service! read more

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I stopped by Epic Chevrolet to visit the parts department and had a solid experience. I only needed a few parts and picked up some merchandise as well. A couple of the merchandise items were marked incorrectly, but the staff caught it and corrected the pricing without any hassle, which I appreciated. The facilities were clean, though on the smaller side, and the staff was clearly knowledgeable and helpful throughout the visit. Overall, it was an efficient and positive experience, especially for a quick parts run. read more

We worked with Akash and had a great experience getting our "new" used SUV! Things ran slow on a Sunday but he made sure that my kids had plenty of snacks to keep them happy, which kept us happy. read more

Dion is s the best. He went above and beyond the call to assist us in all our questions. He made the process a good experience and we felt comfortable not pressured or hurried. Everything went smooth. Staff very friendly and offered snacks and beverages. Dion is the guy to see read more

I redownloaded Yelp just to leave this review. Just wanted to say Tee did an incredible job selling me this car. He was very thorough, answered all my questions, first responder friendly, and helped negotiate a very reasonable price. He was also very personable which made the buying process a more enjoyable experience. I've dealt with complete asshole salesman (not at this dealership) during my search for this car (in the past as well) and Tee made the buying process a piece of cake. I can tell he's been doing this for a long time. Highly recommend buying here and if you get Tee as your sales guy you're in good hands. read more

Epic Chevrolet - Car Dealers Near Me - Sacramento, California

My husband called to ask if we could test drive and Terrance answered the phone right on time and had keys in hand waiting for us to show up. That's top of the line. Great service was also provided by Dion, he patiently got me the bargain I asked for and helped me purchase my 2018 Cadillac XT5. I am a satisfied customer and happy for the deal we made. Fatima in finance made it simple. Which is awesome I recommend Epic Chevrolet to anyone who wants a Cadillac, Chevrolet or a Corvette. Amazing car at an amazing price. We purchased an extra key and took it in for service and the service department took time to answer different questions we had regarding accessories to purchase. Thank You Epic For a Job well done. read more

The team at Epic Chevrolet is beyond exemplary! George helped us from beginning to end of our car purchase and he was one of the best salesmen I have ever worked with! We came the following day for some questions we had and came across Lisa and she was also phenomenal! She walked us through so many additional features from our new car! Everyone is friendly/ professional the service does not feel pushed or forced on you as a consumer Great team members, ensuring all customers are all taken care of! Big Thank You to George Alex & Lisa read more

Terry at Epic Chevrolet did an awesome job helping us get into an awesome vehicle. He worked hard to keep us into the payment range we were looking to stay in. Terry is great, ask for him if you're ever interested in buying a car at Epic Chevrolet! read more

Akash was great to work with. Professional and made the whole process quick and easy.

Greg Forbus (Service Advisor) was welcoming and professional. Found a couple discounts regarding my service on my Corvette. I really appreciated his due diligence. Trent read more

I had a great experience with MARiA!!!! she was able to help Me get my dream car and went above and beyond to Make me satisfied with my purchase! I appreciate how she was very resourceful! Thank you again MARIA!!! read more

HORRIBLE experience. Found a 2024 Genesis G80 for sale for $39,995 that I loved at the dealership. I thought great! That's when it went bad fast. Spoke to the salesman and told him I wanted to buy it. He said okay it $47,439! I said what, why so high? HIDDEN FEES, they call it the "EPIC Package" for $2995 which is essentially a spray on car wax and a gps to track their cars inventory and you! I said I didn't see that in the advertised price, they said you have to pay it, even if you don't want it. California Vehicle Code Section 11713.1(e) specifically states that advertised vehicles must be sold at or below the advertised price, regardless of whether the purchaser was aware of the advertisement. I said that's not included in the online price. They told me so what! BUYER BEWARE! read more

Epic Chevrolet - Car Dealers Near Me - Sacramento, California

I truly had a the best car buying experience ever yesterday at at Epic Chevrolet. I called and spoke with Dion B told him what I was looking for and my price range, made an appointment and by the time I arrived Dion had a list of vehicles for me to choose from! I chose a beautiful 2026 Chevy Trax. He was understanding to my what I want and very professional I would highly recommend this plac if you're looking for a new car for a great price! read more

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The salesman Akash singh was very knowledgeable and professional. He made the buying process very easy and smooth. I would recommend Epic chevrolet to my family and friends. read more

DO NOT BUY A USED CAR HERE Without a Third-Party PPI (Pre-Purchase Inspection) I was seriously considering a vehicle from this dealership, and the sales team assured me it had undergone a "thorough inspection" and was in great condition. I asked about a PPI, and their reaction immediately raised red flags--they kept repeating the car was fine, but something felt off. Thankfully, I insisted on bringing it to Mercedes for a full inspection. The result? Over $10,000 in necessary repairs. The car was absolutely not in the condition they claimed. Either their in-house inspections are completely unreliable, or someone is seriously cutting corners. Yes, I spent $600 on the PPI, but it saved me from buying a used and abused car and losing tens of thousands more. If you're thinking about buying here, demand a PPI from an independent shop--preferably a specialist. If they push back, take that as a sign to walk away. Bottom line: Always get a PPI. And if you do buy a car here, make them cover the cost. You'll thank yourself later. (See attached photos for what they tried to pass off as "thoroughly inspected." Feel free to reach out if you have questions.) read more

Epic Chevrolet - Car Dealers Near Me - Sacramento, California

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I wanted to provide an update. The owner, Dennis, handled the situation in a first-class manner, and I really appreciated him explaining in detail what happened and making everything right--what more can you ask for? I really like the sales team, especially Dustin, and the cool atmosphere, and I wouldn't hesitate to buy here again. I'm just going to avoid extended warranties, LOL. No hard feelings--the owner was great and took care of everything. Overall, a great place to buy. read more

Akash was very nice, he answered all my questions and tried to find all options to make it work for me. I really appreciated his effort, he did a great job. read more

If you value your time, money, and sanity, stay FAR AWAY from this place. So we ended up having to take the car somewhere else to have it checked - Not a dealership. (Please see my review from a month prior.) We had to go back and forth a few times with diagnostic but it turns out it needed to be factory reset. We took it over to Maita Chevy in Elk Grove and they did the factory reset. Turns out, it was COVERED under warranty. So no cost, no time wasted, and good customer service! Go to Maita. Epic could have diagnosed this from the get instead of giving us the run around costing us time, money, and frustration. Terrible. read more

I want to be very clear: this five-star review is for Terence only, not for Epic Chevy as a dealership. My wife and I recently purchased a 2025 Chevy Tahoe, and the only reason we bought the vehicle from this dealership was because of Terence. We spent six to seven hours there going through the process of finding the right vehicle and negotiating, and Terence made the experience genuinely enjoyable. He was patient, helpful, and truly great to work with from start to finish. Thank you, Terence -- it was a pleasure working with you. Now to the dealership: Epic Chevy itself deserves one star. The sales managers and finance managers felt slimy and shady throughout the process. Be very careful when negotiating with them -- they will try to get you any way they can, and unfortunately, they sure did with us. Again, to be very clear: 5 stars for Terence. 1 star for Epic Chevy. Thank you again, Terence, for making a long and frustrating process much better. read more

The team was wonderful, and honest! Terence helped us get this used car, so happy! Thank you Terence, so helpful and fun! read more

Epic Chevrolet - Blue used new car! A Subaru! - Car Dealers Near Me - Sacramento, California

Terrible customer service. Soon as we bought/leased the car and called for assistance the salesperson didn't bother to return any of my calls and lost my paperwork. I had to call finance to get a copy. He was very helpful and was able to email it to me a couple days later. I highly recommend not to shop here. Terrible experience. read more

As we shopped for my new vehicle, we decided on the Cadillac Optiq. In talking with several dealers, Dion stood out, very knowledgeable, no pressure to sell (I'm a sales person), he listened to what I wanted, answered several questions, he found the Optiq in the color I asked for without waiting on custom order. I had my set price, he did all the work while I was texting him. We did not have to sit in the dealer for hours and haggle at all. Dion stayed on top of everything, and this is where is really counts: AFTER we had the car at home, more questions and Dion CONTINUED ANSWERING my questions and send me videos to help!! HIGHLY RECOMMEND DION and the team backing him to make it all happen quickly. Love my Cadi!!!! read more

Epic Chevrolet - My Cadillac Optiq !! - Car Dealers Near Me - Sacramento, California

All the people were nice but misinformed about what they had in stock. Took forever to get answers and then the answer was incorrect. The only good thing was, no, nothing was good. Haven't been back, never going back. read more

I have bought alot of vehicles in my time but this had to be the absolutely best car buying experience I have ever had. Thanks to Logan who made it so easy and what a pleasurable guy he is. From the initial contact online to the end result he was great. Also I drove two hours for the best deal and service. Thanks again Epic Chevrolet and most important Logan!!! read more

Be careful!!!!!! They try to force $3k in illegal fees at the last second. I just purchased a 2024 Honda Odyssey here, but the experience was incredibly deceptive. Before going into the finance office, I showed the salesperson their own advertised price and asked if that was the final number. He looked me in the eye and said yes. But as soon as the paperwork came out, they tried to sneak in $3,000 in "mandatory" add-ons (GPS tracking and ceramic coating). When I called them out on it, they tried to tell me these were required. I knew my rights--California Vehicle Code § 11713.1(e) requires dealers to honor their advertised price without forced extras. I eventually walked out in frustration, then they "suddenly" were able to take the fees off so I could finish the deal, but it took a huge fight. Do not fall for their "mandatory" talk--it is a textbook bait-and-switch tactic to inflate their profits. If you buy here, check every single line of your contract before you sign and don't let them STEAL $3000 of your hard earned read more

What's the measure of a 5 star experience? It's a combination of people, service, communication and company culture. Epic Chevrolet is winning in each of those categories. We have now purchased two vehicles from this dealership and wonder why we ever consider looking elsewhere. Our sales associate Clarence is quite literally the best of the best - kind, earnest, up front and sincere. He made our vehicle purchase one of the most seamless and hassle free experiences we've had. When we were handed off to Alex to finish the paperwork, he was equally impressive working to make sure we were appropriately taken care of and helped us lock in everything we needed and nothing else. Couldn't have asked for a better duo to help w our car buying experience. If you're looking to purchase a new car... even if it's not a GM product, you owe it to yourself to head over to Epic, ask for Clarence and see what they can do for you and your family. read more

Epic Chevrolet - Car Dealers Near Me - Sacramento, California

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This dealership is amazing! I will recommend them to my family and friends to come buy a vehicle here! Ask for Tarance! He is wonderful as he started helping me when I first came through the door and he is so very friendly and knowledgable. Dan in finance is great and helpful too. The whole process from beginning to end was very peaceful with no stress. I will always appreciate you guys! Keep up the great work! Many blessings to you all! read more

Epic Chevrolet - The white dove loved it too ....this was confirmation that I made the right choice - Car Dealers Near Me - Sacramento, California

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I had an absolutely amazing experience working with Tarance. From start to finish, he truly listened to my needs and took the time to understand what would best suit me and my three children. There was zero pressure, just patience, honesty, and genuine care. After having a bad experience (not with epic) in the past, I came in feeling anxious--but Tarance immediately put me at ease. He walked me through the process, helped me get financed for the right vehicle, and made sure I felt confident and comfortable every step of the way. If you're looking for someone who is professional, kind, and truly has your best interest at heart, Tarance is your guy. I would 100% buy from him again and highly recommend him to anyone looking for a stress-free car-buying experience. read more

First of all, just wanted to say thank you, Clarence, and sales and Alex and finance for a quick and easy experience with my used car purchase! Epic Chevrolet has definitely made me a happy customer. I can tell from walking in that everything was neat and organized along with a great inventory of Chevy vehicles and Cadillacs. Car shopping can sometimes be a hassle that no one wants to deal with. It's no wonder online instant purchases and car carousels have been sprouting up... and you pay more for that convenience. However the classic way and positive experience of going to the dealership, shaking hands and obtaining a deal is still alive and well. Thank you for working with me and getting the car I spent days looking for. My time spent was totally worth the drive from Lodi to see you all at Epic Chevrolet in Sacramento! read more

Epic Chevrolet - Great deal!! - Car Dealers Near Me - Sacramento, California

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Whenever I am in the market to buy a car again I sure hope Dion is available. Excellent service & excellent person. Couldn't have asked for a better experience. Thank you Dion! read more

Absolutely baffled by the experience I had at Epic Chevrolet. I came in with $15,000 cash in hand, ready to make a deal that day before leaving town--and somehow, they let me walk. I spoke with Cedric, who seemed experienced, but despite all the buying signals I gave (and I was crystal clear about my intent to buy today), the sales process completely fell apart. As someone who worked in car sales for 8 years, I know how rare it is to have a live, qualified buyer sitting in front of you with $30K to spend--and still walk out without a deal. That's not just a missed opportunity; it's poor sales IQ. The lack of urgency or awareness was staggering. I understand "The Turn" but c'mon, just insane. Future Chevy or Roseville gets to take advantage If you're looking for a team that can actually read the room and work with real buyers, this isn't the place. I've never seen anything like it--and I won't be back. read more

Just bought my Corvette this last weekend and customer service to experience was top tier! I was out car shopping and ended up at Epic Chevrolet where I found just the exact ride I wanted! From touring the car, test drive to 'crunching the numbers', Tarance Gray made all the efforts to making sure I got what I needed and helped me out with the whole process. Definitely hit him up when you go to Epic Chevrolet, he won't miss! We plan on coming back and getting a truck for my Dad around the holidays! Thanks ya'll! read more

Epic Chevrolet - Car Dealers Near Me - Sacramento, California

My experience at Epic Chevrolet Sacramento was very disappointing. Instead of helping us find the vehicle we actually wanted, the sales team repeatedly tried to pressure us into buying something they already had on the lot. On top of that, they loaded the deal with unnecessary dealership add-ons (thousands of dollars worth), and when I asked to have them removed, they flat out refused. The add-ons were the same amount--or even more--than the manufacturer rebate itself, making it feel like they were canceling out the incentive. They even tried to sell us a demo unit with over 2,000 miles as if it were brand new. When I asked for a fair discount since the vehicle was technically used, they declined. Their trade-in offer on my vehicle was also a lowball--over $3,000 below even the lowest fair market value--and they still wanted to tack on a "re-conditioning fee" to resell it. When we didn't accept their numbers, the staff became aggressive and attempted to pressure and guilt trip us into buying. That was the final straw. For comparison, I also got a quote from Chase Chevrolet in Stockton. Right off the bat, without any hard negotiating, Chase's out-the-door price was lower and much more transparent. Doing business there was straightforward and easy, and we ended up buying our Blazer EV at Chase Chevrolet with no games or pressure. I genuinely appreciate my visit to Epic Chevrolet because it showed me exactly what type of dealership practices to avoid. I cannot recommend them to anyone looking for a fair and honest car buying experience. read more

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Just bought a new 2026 Chevy Trax from Tee. Nicest salesman, no pressure! Smooth transaction. David in the finance department helped too. First time buying a car where I think I got a good deal, good loan rate, no hassles and no pressure to add on. If I knew dealerships like this existed I would have gotten a new car much sooner. Didn't spend hours waiting for them to approve the loan and walked out with no questions, only gratitude. Highly recommend! read more

Maria was fantastic she is great at communication. I also enjoyed her sweet demeanor that didn't make me feel pressured. She also provided me with some of her fav food places on our test drive. (as I told her I'm not familiar with the area.) This impressed me that she remembered that small thing mentioned in our prior conversation. We did not end up purchasing at that time but if we decide to buy that specific vehicle we'll be back. I would hands down recommend Maria and work with her! read more