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    Epic Auto Detailers

    2.0 (69 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Epic Auto Detailers

    Auto detailing work

    Car wash

    Epic Auto Detailers Photos

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    Reviews With Photos

    April S.

    I purchased a $79 Groupon for interior and exterior detailing through this company. I had to call and leave messages three times before anyone called me back about scheduling the appointment. The answering machine message said they would call back the next business day, but that was not the case. When I went to drop off my car, they let me know it would be an additional $25 fee for having a crossover vehicle. They went out to look at my car and came back and said that because they found evidence of pet hair in the vehicle, there would be an additional $75 charge. I rarely bring up my pet into the car, only for vet visits. There is no hair on my seats or floor. See attached photo of car seat at time of drop off. They found hair in between the seats when they lifted them up for inspection. I feel like this charge of $75 for a handful of dog hair spread out across my car is ridiculous. They insisted it was so much more money because they had to use different equipment to clean the car because the dog hair clogs their machines. When I discussed that I felt this price was unreasonable, the technician tossed my keys at me on the counter and told me to leave then. He said he didn't want to work on my car if I was going to question their prices. The only thing Epic about this place is their epically horrible customer service and overpriced rates.

    Great job
    King P.

    My truck was a wreck,i dropped it off and when i came back it looked brand new. The staff was very polite and willing. I would recommend rhis place to anyone.

    After a car wash really
    D E.

    More like Epic fail the worst detail spot. Back to Diamond detail the best hands down

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    4 years ago

    Great work getting out the dog hair! Employee who washed my car was very attentive to detail.

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    7 years ago

    The host was amazing I've never had a good time waiting to get my car clean and they also do an amazing job

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    12 years ago

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    Page 1 of 2

    Ask the Community - Epic Auto Detailers

    Review Highlights - Epic Auto Detailers

    I have to say that Empire Auto Detailers are the best detailers I have ever used to date.

    Mentioned in 2 reviews

    Read more highlights

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    Image FXS

    Image FXS

    (1 review)

    This is a review regarding my experience with ImagEffects Flooring and Carpet company. Prior to the…read moreinstallation, working with Steve (the owner) was great. The initial visit he was very friendly and personable. He even dropped off his carpet sample board for me to borrow to decide on what carpet to get for my upstairs and basement. My subfloor required both treatment and reinforcement. He sent a crew member to evaluate my subfloors, and he was very professional and friendly. We scheduled for the subfloors to be done and they did an excellent job. Then came time for the carpet installation. I scheduled for the installation to be done at noon since I was out of town. However he sent the crew members to my house two hours earlier than the time we agreed upon, and before I even landed. The crew did an amazing job installing the carpet. The carpets were gorgeous, and I was both excited and happy with the new carpet. However, the crew had removed and left my basement door off of the hinges. The crew member said that with the new carpet that the door couldn't be put back on and that it needs to be shaved. They also said they didn't have their shaver on them, meaning they were unprepared for this common situation, and were simply OK with my door being left unusable. I reached out to Steve to inform him about the situation. And he offered to arrange for someone to come back by to do the job at no hassle to me, and that he would follow up with me to schedule a visit. A couple of days after the install when I followed up with Steve about someone coming, a contractor was sent to my house during a time when I was at work and unavailable, after providing my window of availability for that day. I made multiple attempts to arrange for a visit to know avail and was only told "Let me check" with no follow ups. To this day, my basement door still sitting propped up against the wall where the crew member left it. Overall, the work done with the installation of the carpet is gorgeous. However, given the contractors leaving my door off the hinge, unshaved for the new carpet they installed, the lack of adherence to the agreed upon scheduled visits by sending workers at earlier times that were an inconvenience for me, the episodic correspondences, and the waning effort to reschedule to fix a problem created by the crew members, this has unfortunately soured my experience. Initially I was so happy with the work that I wanted to have them redo my hardwood floors. Now, I'm just disappointed in the handling of my doors post-installation. If this were handled and remedied in a timely manner, my only critique would have been limited to the scheduling discrepancy. But now, this has negatively effected my experience with ImagEffects overall. So the pros are pricing affordability, carpet quality, and professional installation. The cons are not arriving at agreed upon scheduled time, lack of preparedness and leaving behind unexpected problems, and inconsistent communication and follow through to address problems. Update: 10/31/25 They finally returned to shave my doors and put them back on the hinges. So now I can close and lock my doors. It wasn't discussed or disclosed in advance that this service is an additional cost. I wish I was informed in advance or the crew consulted with me before removing my door. But glad that this was resolved, and I'm happy with the carpet and restoration of my doors.

    From the owner: Auto Detailing and Window Tintingread more

    IDM Auto Detailing

    IDM Auto Detailing

    (7 reviews)

    I have a passion for cars. I was an automotive technician with ASC certifications for 7 years. I go…read moreto car shows. I go to the Auto Show every year. I bought my 2014 Cadillac CTS4 3.6L three years ago. I bought it at an auction through my dealer and it was still under manufacture warranty. At 35,000 miles it was pretty well worn. I have it under dealer care still at 78,000 miles. I have never had it detailed before. I have recently moved. And for most of its life with me, it was parked in an underground parking lot. I have a car wash monthly subscription. And until February of this year. The interior was regularly vacuumed. Other than that, I have never really had strong esthetic car care. I met Marvin through my lovely wife, less than a year ago. He is an awesome man. Full disclosure, he is like family to me now. He was among the few invited to my wedding this past July. All that being said. I want you to know that his detailing work is the best I have ever seen. I thought I was being biased myself. The next day I took my car to the gas station. Two people stopped me while I was pumping gas. One person said, "...this is the cleanest car I have ever seen." He then asked me for IDM Detail's phone number. The other guy owned a local body shop. The car attracted him to me. We started a conversation and now I might have a new Real Estate client out of it. I have fallen in love with my car again. Marvin, buffed and polished a shine in my car I have never seen. And the interior smells like a clean the factory needs to put in its new cars off the lot. I highly recommend IDM Detail. There is no one better.

    My car had never been professionally detailed before and I was never good with keeping it clean. I…read morecalled Marvin and he made the scheduling process super easy. He comes to you with a fully equipped van to detail the car and doesn't even need to use your water source. He was polite, courteous and professional. He spent over 3 hours detailing my car inside and out and it looks brand new now. I couldn't recommend him enough!

    Epic Auto Detailers - auto_detailing - Updated May 2026

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