If you have a medication that needs flavored, altered, compounded, or formulation changed, chances…read moreare you will end up here. Apparently there is only two pharmacies of this kind in Lancaster and the other couldn't do my special compound. With that being said be prepared. I was sent home with a script that required I start taking it immediately to avoid further infection and possible hospitalization. It'll be ready in 2 days was their response. Only when I insisted (quite firmly) that this was very serious and needed filled immediately only than did they have it filled in a few hours. While there I could see just how busy everyone was. This place must do a hell of a business both local and afar due to their specialty but compared to my little family owned regular pharmacy they fell short. I didn't feel I got personalized attention and because they are so busy and treat so many clients they lost touch with their customers. Not knowing your customers and knowing their medical and script history can lead to mistakes is my thought process. I know first hand that my regular pharmacy knows me so well that a few times they brought things to my attention when new medications were added to my regimen that even my doctor missed. On the plus they do deliver and send scripts thru the mail. Neither was offered to me, and I'm sure that's an additional cost. They do stay open late, in fact I think the hours listed are wrong as I had a friend who worked there well after midnight. But got the impression that they will not fill scripts while you wait. So while I am grateful they're able to fill my unusual formulation, I'm also happy to stick with my regular pharmacy, Smithgall's for everything else.

I had a prescription sent to Williams Apothecary because they carried the brand of medication I…read morepreffered. It took over half an hour for the fax to come through (???) after it was,sent while I was on the phone with my doctor's office... I was told that this was normal for them and that it can take up to an hour... perhaps they're overdo for some up to date technology. After paying 5 times what I had paid for the same meds at another pharmacy the previous day I found that an easily available online discount of 90% (!) was available. As I know for a fact that the pharmacy is aware of the availability of this discount I am very disappointed they did not take the initiative to offer it to me on the spot. As a result I had to waste my time and return the next day and have it applied retroactively. To add salt to the wound a large, burly man who is apparently in charge instructed the woman behind the register to charge me a $10 "transaction fee". When I questioned it I was told that I was "taking up a pharmacist's time".... I was not aware that a pharmacist is needed to issue a refund but then I do not know how the staff there is trained or not trained as the case may be... Finally when I told them that their decision to charge me was not a good business decision considering the loss of a customer and that I would not have anything positive to say about their customer service, the same large, burly man came out from behind the counter in an almost menacing manner which almost made me feel threatened and told me he did not want my business... gotta wonder what kind of business can afford to say something like that in this day and age! Oh! I was also told that when I was in there the day before waiting 1/2 an hour for a fax to arrive that I was being "demanding" because they "were busy" and I had asked if it arrived or if it would help to call doctor's office. The two people I dealt with today can only be described as obnoxious and really should reconsider their choice of working in any customer-facing capacity. Needless to say I will be taking my business elsewhere and recommending to my doctor not to refer any of her patients to this pharmacy! 6/11 update: without getting in to detail it turns out Williams Apothecary also tried to significantly overcharge me when I thought I had to pay full price for my medication... Never setting foot in that place again!

Yes, CVS is huge. Walgreens is enormous. Even so, when you need a speciality prescription or…read moredurable medical good, Sloan's Pharmacy is your place. My mom needed a very specific type of bandage. I knew I could get it for her at Sloan's. No, they didn't have it in stock - it was so specialized I didn't expect them to - but they ordered it that day and I had it three days later. They called me when it came in and had everything including my invoice pulled up so all I had to do was grab the box, sign my name and head on my way. A few weeks ago, my dad had an uncommon prescription. CVS pointed him to Sloan's who, of course, had it in stock and waiting for him by the time he walked to the counter. What I find fun at Sloan's is all of the candy - my old favorites, Mallow Cups and Beechnut gum were there as were other new and vintage candy, mints and gum. I could see myself getting into trouble if I had to wait too long for a script. Sloan's takes most insurance plans including my out of state plan. For durable medical goods, they will submit the claim for you and bill for the difference. They also offer delivery which I appreciate for my elderly parents. Every employee I interacted with was friendly and helpful. It was a nice change from that big box pharmacy down the road.

Friendly staff. I've never had to wait in line very long to get my prescriptions. I would give 10…read morestars if I could. So much better than any chain pharmacy.

Called for med They said it was ready…read moreWent to get it They made a mistake not ready for 3 days

I noticed a strange bug bite on my arm while visiting from out of town, and wandered into McElroy…read morePharmacy in search of Benadryl. The pharmacist who helped me was amazing, and I only I wish that I had asked for her name! She took the time to educate me about the options available for treatment, as well as signs that would show a need for an antibiotics prescription instead. I so appreciate the amazing customer service; I don't live in Lilitz, but it felt like home tonight.

With all the recent chain shutdowns, it is so nice to have a locally owned Pharmacy to depend on!…read moreThe Staff goes out of their way to make sure that your maintenance drugs are on hand & ready when needed!

The one on Columbia Avenue, in Lancaster is quite good. They are easy to work with. They are…read morefriendly, prompt & helpful.

When I spoke with the male pharmacist, about getting pain medicine filled for my daughter, on June…read more23rd, he said they could fill it and I could pick it up the next day, if the doctor transferred the prescription. I go to pick up the medicine for my daughter on the 24th. The lady pharmacist there, said they couldn't fill it until they got a shipment later that day. I said I would come back later, she said no, tomorrow. My daughter has pain constantly and needs her medicine. Compassion, empathy, no

Very helpful- minimal wait time Get all our immunizations…read morehere- very personalized service.Deepak gives a lot back to the community.

Excellent service and a very friendly and knowledgeable staff to assist you with questions or…read moreconcerns.

Yes, my go to place for supplements and healthy choices. Come to this location every week. There…read moreare two employees that always helps me with all my needs.

This store really is a little gem and different from the chain drug stores. I need to remember to…read morego here more often! What I like is they carry many products catering to homeopathic, natural,and organic lifestyles. Whether it be medication, beauty supplies, or food - their selection of these items are the best around. This is in addition to the normal drug store staples of beauty, drug, cosmetics, seasonal items,etc. They also have a pharmacy which I've never used. Hubby likes the fitness supplements and protein powders. Their selection of these items are pretty plentiful too. Prices are kinda all over the place, depending on the product but overall probably higher than say going to CVS. Often they will have a double page ad of coupons in the Clipper so look for it for additional savings on select items. When I was dumbfounded on where to find essential oils I found them here. Selection is fairly good although there were several I bought on ebay either because Savemart didn't carry them or the price was better. So why 4 stars and not 5? For me I hate their parking lot. The layout is poorly designed. Secondly the isles are close together and crammed. The place is usually crowded and its hard to find help. Lastly the security guy at the front door checking your purchase when you leave. Is theft that prevalent here that that's necessary?

My husband went to pick up two pain meds for me after my hand surgery in Philly. I was in agony. It…read morewas after rite aid closed. No one would answer the phone. My husband went there and waited 45 minutes in a line of 30 people. my husband had a fractured back years ago. They only had one employee working the counter. We decided this was not for us. We switched to CVS. But, our hospital sent a script to Weis. Asked to have it sent to CVS. Weis said CVS had to call them. They did, and Weis they would do it when they had time. I needed the script for husband to be done so I could pick them up the same time at CVS. I asked the CVS pharmacist to call Weis and ask if this last time they could refill it for husband because I couldn't wait for Weis to drag their heels with the transfer. The poor CVS pharmacist on the phone said to Weis oh I'm sorry. I know, I know. It was a tremendous inconvenience to the Weis pharmacist and they let everyone know it. They need a course in customer service. I was a dietitian. You don't treat patients this way. I m calling the manager and visiting the corporate offices in Sunbury to speak to someone about this experience. If not for the kindness of an office employee at Weis who walked over to the pharmacy to see what was going on, and the one kind employee at the pharmacy counter it would have been a very cruel experience. The two pharmacists were total snobs! Go elsewhere!​

So easy to come in and pick prescription while shopping for groceries. I'm a single mom with two…read morejobs and going to school online so it's hard to keep up. They not only remind me of my refills via texts but they will call me after a week if I haven't pick it up. My doctor sends the e-Rx and by the time I leave the doctor's office, they have it ready. Great communication! Best experience I've ever had with a pharmacy!