Just a few things to note, so buyer beware:…read more -I went in for a routine, annual eye exam, which is 100% covered by my healthcare insurance. However, this was billed as a "diagnostic" exam since the provider "found" dry-eye syndrome, something I never complained of or has trouble with. Result: $30 co-pay -A prescription for glasses or contact: An additional $60 -A "contact lens fitting assessment" (considered to be 'cosmetic') even though this has not changed in year. Result $70 Total Bill for an routine eye exam: $160 Be VERY skeptical of this place. I understand the contact lens fitting charge, as I have paid for that in the past, but the other two (2) charges are pure 'junk fees'. Needless to say, I will not be going back to this place.

They had me on hold so long one time, that I actually got an appointment set up as a new patient…read morewith another practice and was STILL on hold by the time I was finished doing that. Good luck getting a hold of anybody or your medical records. The actual physicians are excellent, but the practice is horrendously-run. The waiting room is always filled, parking is a nightmare, the receptionists are incredibly rude, and the entire experience is more like you're cattle, or just a number. I couldn't fathom going back after the breath of fresh air that is my current eye doctor. Oh, and since I couldn't cancel my appointment because I switched providers and wasn't able to let them know (ya know, because they don't answer the phones), suddenly they're calling and emailing. No thanks.

Dr Richard Bryan and staff are exceptionally nice and helpful. You are treated as a person not a…read morenumber or case

He is amazing and so good. Best eye doctor around. I went to him just for advice on where to go…read more The office was closed i walk in with pink eye and a sty. I said I know your closed. But can you guide me. And the very tall man came out and said. If you want to wait I will take care of you. I said no. You are closed. He insisted on it. So I stayed. And still going to him. And my whole family is too now.

The best eye doctor there is. He is the best in RI thoughtful and caring and explains everything…read more A pleasure to go and see him and the office staff is professional and efficient. Overall great experience.

I came to TLC Providence to learn my options for vision corrective surgery. From the first call…read moreasking to setup the consultation appointment, to my final post-op visit, the experience was nothing short of amazing! The staff are all friendly, professional, knowledgeable, and answered all my questions and concerns throughout the entire process. I knew exactly what to expect going in and coming out of surgery thanks to them, and the surgery itself only took about 10 minutes. I've had fillings that were way worse! 0 pain or discomfort. I'd describe the surgery itself like a slightly more complex eye exam. I opted to go with lasik over PRK, after talking with Dr. Rose (who is absolutely outstanding) and I was seeing clearly just a few hours later! Never once did I feel pressured or under informed. I couldn't recommend these folks enough! I struggled with vision since the 5th grade, and for the first time in my life I can just wake up and see!!! To me that service is priceless and the fact they deliver it with such ease and professionalism is just awesome! Thanks so much TLC, what you do changes lives, I know it's changed mine!!

Had LASIK Surgery here last Thursday. Fantastic all around. Staff is very friendly and…read moreknowledgeable. The procedure was quick and painless and the post op has been great no issues. My vision is Perfect. Thank you

The best vision care center anywhere. Dr. Brown and his staff are so very professional,…read morewell-trained, friendly and thorough. Dr. Brown is an expert in his field and very devoted to his patients' eye health and care!

Only great experiences from ordinary routine visits to surgery. Very experienced doctor that is…read moreable to answer questions and explain things easily and without hesitation and in laymen's terms. In addition, there is an attentive and accommodating office staff as well as at Fatima Hospital. Results have been great!

I called in the morning and asked for an appointment, because I was seeing a really big floater in…read moremy right eye and since I am very nearsighted, I wanted to make sure that it was just a floater and nothing serious. I was told that they don't have any availability and the next appointment would be in 4 months. All they could do was write down my number and call me in case of a cancellation (they never called). Luckily, I called another ophthalmologist practice and the receptionist there knew that a big floater combined with heavy nearsightedness could be something serious, so she gave me an appointment within an hour. It turned out it wasn't a floater, but a tear in my retina and I needed emergency laser surgery that same afternoon. I was told it that it was a good thing that I came in that same day, because had I waited any longer it could have turned into a detached retina. I cannot fathom how an ophthalmologist practice does not know that a big floater in very nearsighted people can mean a retinal tear or detachment and therefore is considered an emergency. I have never encountered a medical practice that did not make availability for emergencies or at least told the patient calling with such urgent symptoms to seek medical help elsewhere that same day. Maybe it was for the best that this office didn't have any availability for me, I have serious doubts now about their competency.

It was a great place for me since it is jus 5 min walk from my place! This place is a hospital so…read moreyou jus need to follow the sign where it says providence eye associates (first floor). I was 10 min early but I got to see the eye doctor 10-15 min pass my appt time, which is pretty normal I guess. The exam is good and I love everything he did because he is quite thorough and he showed me what is what. After the test I was able to go check on glasses, what glasses to get etc and I got a few choices. I decided on one pair and they said to wait 7-10 days but it was about 3 weeks before they gave me my glasses. I have called once a week, and they said no, on the third week when I called they told me it came it earlier but we tried calling and no one answered.. what... anyway good place but not so sure about the glass shop..

I came here to have a routine eye exam (for eyeglasses Rx), I had known about this place from my…read morefather going here for several years. It's also the same building where I see my dermatologist and rheumatologist, and about a 15-20 minute walk from where I am, so really a plus. The experience here was pleasant. There was one other person ahead of me so the wait time wasn't bad. Dr. Cesaro here is really awesome, you know he knows what he's doing. This was a nice change from the other place I was going to (I will probably write a review about that later. Long story short, avoid mall optical shops at all costs). The person who had helped me select styles was Mary Ann, who also knows exactly what she's doing and tells you honestly what she thinks works well with a person's face. A breathe of blatant fresh air when you compare that to the sales associate at Lenscrafters that tries to push you to buying something that looks nice without regard to accommodation. Obv, I don't speak for all Lenscrafters, just from the experience I've had. They were nice enough to take notes on the styles that I kept in mind for later visits. I did eventually come back recently to try them on again but decided not to make a purchase. (really the price for what I had choosen was out of my range... $200 for frames, $130 for regular lenses, or $180 for poly carbonate lens which are thinner and less heavier). These were brand name Coach eyeglasses, not a big shocker. As much as I loved them I had to depart from them and call around for better deals. So, all in all great staff here. It would be 4 stars had it not been for steeper price range. Nonetheless great styles if you're willing to pay for the price.

Dr Thomas Lang is a great doctor and I have been a patient of his for 26 years. Unfortunately his…read morefront office staff in Providence is probably the worst and must unprofessional staff I have ever dealt with. In 2024 I went to the office for my appointment and was told it had been cancelled and they has called me to tell me that. They had never called and I showed them my phone with all my calls and there was nothing from them. Arrogantly, they told me I was wrong and they were right. Last year, I was having visual migraines and was told by my neurologist that I needed to see Dr. Lang, so I called to make an appointment. I was told I could not see him and would have to make an appointment with one of their optometrists, not what I needed to see. When I finally was able to see Dr. Lang on my scheduled appointment, I told him this story and he said it was totally unacceptable. Unfortunately, he has no understanding off what is going on in his front office. Finally, I have an appointment with Dr Lang in May of this year that I need to reschedule as I will not be in the state that month. I called to reschedule the appointment and they have told me that I cannot reschedule this appointment as he has no availability in any of his four offices for the remainder of the year. I asked if I could make an appointment early next year and was told that was not possible, yet my wife had an appointment with him this past week and they scheduled and appointment for her a year from now. . So I guess if you cannot make your scheduled appointment with this practice you can never get another appointment. This is not a way to run a doctors office and these people are as incompetent as any staff I have ever dealt with. Hopefully, Dr Lang can read this review and see what his front office staff is doing to his practice.

Dr Lang is an amazing opthomalogist. He treated my father (Chong Pak) for all of his eye problems…read moreprior to his passing. I went to all of my father's eye appointments and Dr Lang was always so kind and patient. He explained all of my father's problems and treatments so that we could understand. One thing that really stood out to me was that Dr Lang goes above and beyond for his patients. He saw my father on a weekend for a follow up when the office was closed because he felt it was urgent. I will never forget Dr Lang for his humanity, his kind and quiet demeanor. He is an angel sent from above. Thank you Dr Lang and I will definitely pay forward to my patients as a pediatric nurse.

Smooth process starting with check in , eye exam with the doctor who was very nice all the way to…read morepicking out my glasses. I received a text message in less than 2 weeks they were ready for pickup .

I have been going to this Eye care clinic for almost 6 years now and I have been very happy with…read moreDr. Carl. He talks patiently and he is very thorough about explaining things to people. The ladies at the reception desk have also been more friendly and professional as in years past. The medical assistant that helped me to get the preliminary tests was also very friendly and nice. Overall a good place to get your eye checked and/or tested

Assembly line approach to routine exam. I felt like I was at a deli. A 2:00 appointment and they…read morecouldn't guide be seen by 3:00. Why make an appointment. I felt very disrespected as a patient. I'll never go back.

I have been going to Dr. William Andreoni for my vision care ever since I started wearing…read moreglaasses at four years old . That would 40 years. I have never had any problems in that whole time. He answers your questions. He offers options. He has a friendly demeanor that puts you at ease. His staff is very focused and precise. At my most resent appoinment I noticed how efficient the team was with taking care of a large amount of people productivly. They took me on time. The routine scans of the eyes and other measures were done swiftly and methodically. I spoke with the Dr. and he answered my questions to my satisfaction. Class act, professional, excellence.