My parents used BigB for a recent electrical job. Brian gave a fair quote and completed the work…read morequickly. Can't ask for more than that!!

We had several electrical issues around our house that had worried us for a while and that other…read moreelectricians had told us would take a lot of time and money to fix. Brian came over and had everything taken care of in about an hour. He followed up two days later with one additional switch he needed to get from a supplier. All for hundreds less than we feared we would have to pay. Quick, effective, kind, professional. Highly recommend Brian and his services.

*UPDATE - After posting this review I did receive a call back and they sent someone out to look at…read moreand address the issue. The technician they sent, Gary, was very professional and did a great job of explaining the system and the issue. If I could give less than one star I would. I just purchased my furnace less than a year ago and it quit working on one of the hottest days in Salt Lake. I called for service on Friday and was told that the soonest they would be able to get someone out would be Monday. Leaving me to either have to spend additional money that should be covered under warranty or wait until Monday with temperatures expected to be over 100 all weekend. Incredibly horrible customer service. I would definitely not recommend them to anyone as they will leave you to fend for yourself after giving them thousands of dollars for a new unit.

Daniel was extremely friendly and helpful! Will only have him do any work on our home from now on!read more

Chris came to fix a malfunctioning light switch and in the process he checked our electrical panel…read more Good thing because there was discoloring because of excess heat. A disaster just waiting to happen. He replaced the panel and now we are up to code. Thank you Chris

Stay away! I wish I read all these 1 star reviews before I called them. Total…read morepredatory/overbilling, lying company. One of our AC units was struggling to keep up with the 100+ degree temps. Unit kept kicking on and off and would only cool down to 81 degrees in the house. I worked for an AC manufacturer for a year, right out of college. The basics haven't changed. I figured it was 1 of 2 things, either a bad capacitor or low on freon. Turns out it was both. Capacitor wasn't completely shot, but getting there. I asked up front how much a freon top off would be. $379.00. Steep, but I can't do it myself because you need a license to even buy freon. The capacitor is $8.99 on Amazon for the exact same part/brand. I'm sure they buy it cheaper. Tech (I gave him $20.00 cash, up front to not rip me off) told me it was $80.00 to replace the capacitor. Takes less than 3 minutes to walk to the truck and back to get the part and 20 seconds to plug it in. Again, I could do it myself, but he was here, so I let him. Bill should've been $461. Nope. Chris charged me $638.00. The discrepancy? They charge you for another $200.00 service call to replace the capacitor!!! Even though the tech is here! Total rip off. So, to recap if you call them and they come out and add freon and leave, it's 379.00. If you call them the next day and a guy comes out to replace the capacitor and leaves, it's $280.00. But crooked Any Hour charges you for two services calls to do different things when they only came out once. I'm betting that if it needed something else it would be the cost of the part, the time to replace it AND ANOTHER $200.00 service call. AND they don't give you a invoice broken down between parts, labor, jobs, etc. Only 1 total invoice with a fat charge. I tried to cancel my credit card charge, but they run it immediately. A sure sign that their ripoff business model is purposeful. Tell everyone to stay away from this corrupt company.

Got us scheduled ASAP. Communicative and efficient. Or HVAC went out and they were quick to get it…read morefixed. Thank you so much!

Watch out for these guys. I had them come out to do sediment removal and service for a 5 year old…read morewater heater. When the technician arrived, he said it was clogged and had gone bad and needed to be replaced. The technician told me he checked and the warrantee expired a few months ago. He quoted $4,082 to replace it. This seemed high, and after doing my own investigation, it is STILL UNDER WARRANTEE for another year for full replacement, and even if not covered would be half their quoted amount to replace.

Hawk and his team are quick, kind, honest and professional. They went straight to what we needed…read morewith no BS. Highly recommended.

Hawk and his guys are really great. They are core electricians and true professionals. They…read morereplaced two electrical panels in my basement so that I have enough room to add an EV charger and finish the basement. I also felt very comfortable in their bid. They paid attention to every detail instead of just giving me a standard price sheet. The result was a lower price than standard "home service" type of companies. I really liked that. And to top it all off, the work is fantastic. Highly recommended!

We love the chandelier we bought here for our entryway, and we picked up a lovely star shaped light…read morefor our daughter's bedroom that's also quite nice. That said, the process was miserable and we wouldn't recommend working with them. Initially the communication was great. My wife works in sales and was really impressed with their follow-up. They required payment up-front, and after they had the money it suddenly became really difficult to get hold of anyone. We would ask for an update and at best get a reply that they would get back to us (which only happened once or twice), and often not hear from them at all. It look months to get all the lights we ordered. We ended up returning a handful of them because with all of the communication being over text we hadn't realized they were so cheap looking (plastic and fabric) until we unboxed one at our house. It took well over another month to get our money back, amid more poor communication. We ended up calling our credit card provider to file a claim, and a refund came through the same day. Honestly the communication was bad enough for us to wonder if the storefront and show room was all for show and this place was just a scam. It's not. But I don't blame anyone with a similar experience for wondering.

Like Kate Lee (from another Google Review), I am not one to post negatively about someone's…read morebusiness - unless it is unethical and fraudulent - in which case I feel obligated to save others from the same nightmare. My first visit to Aurora Lighting & Design (ALD) was about a year ago when I happened to be in the area. Their showroom had a beautiful display of diverse lighting, with more of a *hip* feel compared to other lighting showrooms I've visited. Candice was prompt and friendly in her approach, and I was quite pleased with the overall experience. I placed an order in May '24 for roughly $5000 worth of lighting. Candice was originally informed that our installation date would be the first of September, but unbeknownst to Candice, that date got pushed by several months. She never inquired, of course (because she didn't have our lighting and welcomed the delay), but I reached out to her with some requests over the next several months; wanting to see the metal finish on a custom light that I ordered, needing to pick up two sets of sconces so we could determine their height in our cabinets, etc. Candice was serially avoidant of my requests, often times not responding altogether. When pressed, she would find ways to placate me and briefly satisfy my need for answers. However, when her promises started not panning out, but excuses were instead piling up, I decided to do a little digging. I read several reviews, and also called Hubardton Forge (a custom lighting manufacturer located in VT) to see if an order was placed by ALD (or Arizona Lighting, as she was previously known). No order was found - under any relevant contact information. I also inquired with another local lighting company about the availability of some pendants that I had ordered, revealing that Candice didn't place that particular order back in May either. Luckily, I was able to file a dispute with my cc company to receive my money back, but it wasn't without Candice blatantly lying to the cc company, saying she had shipped our items (with zero proof), in order to try and buy herself more time. I've attached the notification letter we received from Chase. I'd like to point out the date of the transaction vs. the date of the credit. ALD had our money for 9 months - but definitely did NOT use it to purchase OUR lighting! I have several texts and emails revealing Candice's evasive, avoidant, and dishonest business conduct. She had several key opportunities to fall on the sword and admit that our lighting was not in her warehouse, but she opted to keep up the ruse. Disappointing to say the least! I hope this review can save someone the trouble of having to get their money back AND reorder lighting in the 11th hour!

I met Mitch through his son, a friend of mine, and I requested his services to inspect the…read moreelectrical system of a home I was buying. The owner of the home was so impressed with Mitch that he wanted all the needed electrical repairs to be done only by him. Mitch is deeply knowledgeable but simple and easy to talk with. Something he stressed was how important it is to do things right the first time, although he doesn't take an inordinate amount of time to complete the tasks nor does he overcharge. I have continued to work with him on my home after purchasing it, and not once have I ever felt cheated in any way. This is important to me because I know very little about home repairs or electrical work. I put my full trust and confidence in Mitch and see no need to ever look for another electrician in the greater Salt Lake area. I want him to succeed in his business because I feel there is a great need for contractors and technicians who can be trusted.

From the owner: Kelly Electric is known for honesty and quality workmanship. We specialize in electrical work. We…read morealso specialize in heating and air conditioning installation and repair, HVAC.