My parents used BigB for a recent electrical job. Brian gave a fair quote and completed the work…read morequickly. Can't ask for more than that!!

We had several electrical issues around our house that had worried us for a while and that other…read moreelectricians had told us would take a lot of time and money to fix. Brian came over and had everything taken care of in about an hour. He followed up two days later with one additional switch he needed to get from a supplier. All for hundreds less than we feared we would have to pay. Quick, effective, kind, professional. Highly recommend Brian and his services.

Daniel was extremely friendly and helpful! Will only have him do any work on our home from now on!read more

Jeff was amazing, very fast and professional. He called me direct to work out some scheduling…read moreissues.

After many years with a highly advertised and expensive company, we decided to try a coupon from…read moreAny Hour Services to check our heating and cooling system. I fully expected to be told we needed a new furnace (something the other company had told us many times.) Not only did they honor the low price coupon, they checked everything, and said that though our unit was old, it was in good working condition, and they hoped to keep it that way for awhile, because some of the newer furnaces made then tended to fail. That was about six years ago, and we're still going strong with our original heating setup. We travel a lot, and wanted to get on a regular maintenance program, where Any Hour comes twice per year, and keeps everything clean and working, We can call "any hour" with any trouble or questions. It has worked well. Last month, we decided our contractor may never get around to repairing the tub that he failed to seal or finding where all the leaks were coming from, causing a roof to rain on us downstairs in the garage. We also needed to replace a brand new water heater he'd installed in our new apartment above the new garage. It constantly smelled like sulfur, and the only way to stop it was to run all 50 gallons of water out of it whenever we used it. In Mapleton, that's very expensive. We decided to get a tankless water heater, because we wouldn't have to deal with water just sitting in the tank, growing bacteria and smelling to high heaven whenever we turned on the hot water upstairs in the apartment. Any Hour fixed all the issues, including black mold on the lower floor and cracks that let black widows into the basement. They found and tackled all the problems. No more leaks or spiders! No more smelly water, and no more $300/year to keep water hot when we may not even use it for months. Andrew had discussed all the options, so we decided on a gas tankless, which would require digging a long, deep trench all the way around the house to avoid tearing up concrete. (Our neighbor's was much closer, but that wasn't going to work, either. Ha!) The project began on July 10th, and the city guy finally got here July 31st, but it didn't pass. There was a gas leak and we had to call the gas company, and then the fire department. Ugg. It was due to a faulty part, which Any Hour quickly replaced. Everything is great now, and we just need to keep leveling the trench, adjust the sprinklers, then plant grass and get the lawn to hopefully grow again. We had to repair the drywall, sprinklers and pipe, but we knew that going in, and were okay with it, because if Any Hour had hired someone, it would have been much more expensive. It was something we can do ourselves for less money, so we're glad Any Hour know that, and didn't just assume we'd go for a less hassle but more expensive option. Any Hour is now advertising a lot. I'm hoping it won't change their good prices. Communication is key. Ask, and they'll tell you! Any Hour Services also worked with us on financing this very large and detailed project, which has been very helpful. When everything hits at once, it's great to work with a business that has our backs. Eric and I highly recommend Any Hour, and we weren't paid or offered any discounts to write reviews. We want others to know we've had a great experience.

There prices are crazy. They tried to get me to pay over 5000 dollars for a water heater. they said…read morethere water heater would last 10 to 15 years. Home depot and Lowes would only last 6 to 8 years. But time i paid 5000 I could of bought 6 water heaters at lows. And the warranty was only for the water heater if replaced we would have to pay for in stole. Never again. Make sure you get a second opinion.

I had an air-conditioning unit and furnace installed after they told me mine needed to be replaced…read morebecause of freezing up. Less than a year later, I've had about five or six warranty calls, every time it is frozen. If there underlying issue, they could've addressed that instead of telling me I needed to buy a new furnace or at least addressed it when they did the install. currently I have an AC that freezes up and stops working any day that is over 85 all for the price of over 15k

I really like this company. We had them out on Thanksgiving Day 2018 for an emergency visit because…read moreour kitchen sink had stopped up. So I decided to call them to do a preseason tune-up on our A/C. Justin K was the tech who came out. I was very impressed with his knowledge and he took the time to explain a couple of things to me as well. I took the annual service plan which is really nice. The previous HVAC company we used for five years didn't have a reasonable preseason tune-up price or annual service plan. Justin came within the time frame Black Diamond had given me and they kept me up-to-date on the day of service via both phone call and text message. Justin also put the covers on his shoes when he came in the house and I appreciate that as well. My son has used Black Diamond since 2016 when he bought his house in SLC and he has been really happy with their service, too. So I did check Yelp before calling them, but I had first-hand knowledge that they do a great job with fair prices. I'd also like to compliment the people who answer Black Diamond's phones 24/7. They've always been very helpful and friendly. I appreciate that, too! Thank you!

Hawk and his team are quick, kind, honest and professional. They went straight to what we needed…read morewith no BS. Highly recommended.

Hawk and his guys are really great. They are core electricians and true professionals. They…read morereplaced two electrical panels in my basement so that I have enough room to add an EV charger and finish the basement. I also felt very comfortable in their bid. They paid attention to every detail instead of just giving me a standard price sheet. The result was a lower price than standard "home service" type of companies. I really liked that. And to top it all off, the work is fantastic. Highly recommended!

We love the chandelier we bought here for our entryway, and we picked up a lovely star shaped light…read morefor our daughter's bedroom that's also quite nice. That said, the process was miserable and we wouldn't recommend working with them. Initially the communication was great. My wife works in sales and was really impressed with their follow-up. They required payment up-front, and after they had the money it suddenly became really difficult to get hold of anyone. We would ask for an update and at best get a reply that they would get back to us (which only happened once or twice), and often not hear from them at all. It look months to get all the lights we ordered. We ended up returning a handful of them because with all of the communication being over text we hadn't realized they were so cheap looking (plastic and fabric) until we unboxed one at our house. It took well over another month to get our money back, amid more poor communication. We ended up calling our credit card provider to file a claim, and a refund came through the same day. Honestly the communication was bad enough for us to wonder if the storefront and show room was all for show and this place was just a scam. It's not. But I don't blame anyone with a similar experience for wondering.

Like Kate Lee (from another Google Review), I am not one to post negatively about someone's…read morebusiness - unless it is unethical and fraudulent - in which case I feel obligated to save others from the same nightmare. My first visit to Aurora Lighting & Design (ALD) was about a year ago when I happened to be in the area. Their showroom had a beautiful display of diverse lighting, with more of a *hip* feel compared to other lighting showrooms I've visited. Candice was prompt and friendly in her approach, and I was quite pleased with the overall experience. I placed an order in May '24 for roughly $5000 worth of lighting. Candice was originally informed that our installation date would be the first of September, but unbeknownst to Candice, that date got pushed by several months. She never inquired, of course (because she didn't have our lighting and welcomed the delay), but I reached out to her with some requests over the next several months; wanting to see the metal finish on a custom light that I ordered, needing to pick up two sets of sconces so we could determine their height in our cabinets, etc. Candice was serially avoidant of my requests, often times not responding altogether. When pressed, she would find ways to placate me and briefly satisfy my need for answers. However, when her promises started not panning out, but excuses were instead piling up, I decided to do a little digging. I read several reviews, and also called Hubardton Forge (a custom lighting manufacturer located in VT) to see if an order was placed by ALD (or Arizona Lighting, as she was previously known). No order was found - under any relevant contact information. I also inquired with another local lighting company about the availability of some pendants that I had ordered, revealing that Candice didn't place that particular order back in May either. Luckily, I was able to file a dispute with my cc company to receive my money back, but it wasn't without Candice blatantly lying to the cc company, saying she had shipped our items (with zero proof), in order to try and buy herself more time. I've attached the notification letter we received from Chase. I'd like to point out the date of the transaction vs. the date of the credit. ALD had our money for 9 months - but definitely did NOT use it to purchase OUR lighting! I have several texts and emails revealing Candice's evasive, avoidant, and dishonest business conduct. She had several key opportunities to fall on the sword and admit that our lighting was not in her warehouse, but she opted to keep up the ruse. Disappointing to say the least! I hope this review can save someone the trouble of having to get their money back AND reorder lighting in the 11th hour!

I met Mitch through his son, a friend of mine, and I requested his services to inspect the…read moreelectrical system of a home I was buying. The owner of the home was so impressed with Mitch that he wanted all the needed electrical repairs to be done only by him. Mitch is deeply knowledgeable but simple and easy to talk with. Something he stressed was how important it is to do things right the first time, although he doesn't take an inordinate amount of time to complete the tasks nor does he overcharge. I have continued to work with him on my home after purchasing it, and not once have I ever felt cheated in any way. This is important to me because I know very little about home repairs or electrical work. I put my full trust and confidence in Mitch and see no need to ever look for another electrician in the greater Salt Lake area. I want him to succeed in his business because I feel there is a great need for contractors and technicians who can be trusted.

From the owner: Kelly Electric is known for honesty and quality workmanship. We specialize in electrical work. We…read morealso specialize in heating and air conditioning installation and repair, HVAC.