Great deal on a car rental. I don't have a credit card (due to divorce) and I needed to rent a car…read morewithout credit card. I rented a car for a week, I called they told me to come get it and when I arrived it was running out front.They just asked for the weekly rental fee up front and I was on my way.Easy place to do business.

From the owner: Best rental cars near Worcester, Massachusetts, USA. Cheap price. No hidden charges. Free…read morecancellatio

Simple and easy. clean car. pretty Small operation but that was fine.read more

Great customer service she had the car ready to go. The SUV was exactly what i was looking for and…read morethe ride was smooth and comfortable no problems. Thanks again :)

STAY AWAY!! On Saturday June 1st, 2019, my friends and I rented a car through budget. We picked up…read morethe car from this location in Worcester at 3:00pm. The rental agreement was purchased through Hotwire along with the car insurance. Upon arrival, the staff at the location was preparing to close for the day although I had an appointment to pick up the car between 3-4pm. The gentlemen began processing my paperwork was moving quickly through the process. When it was time to provide me with the car, the gentlemen gave me the vehicle without completing a walk through. Due to this not being our first time renting a car, my friend requested a walk through prior to taking the vehicle out of the lot. During the walk through, the exterior of the vehicle looked fine so we expected to be in good shape. After finalizing all of the paper work and driving the car out of the lot, we drove about 10 mins away from Budget and the car began to stall while driving it. Long story short after further investigation, the inside of the car which budget allowed us to drive off with was corroded with fluid and was causing the car to stall, not start and not be able to drive even up the road. Budget then took 6 hours to bring a replacement vehicle which ended up having even more issues than the first vehicle when the tire pooped while driving on the highway. Budget was neglect full in every sense of it all from the faulty vehicles they allowed us to drive off with as well as their attention to the serious matters at hand. They are NOT worth the headache and should honestly go out of business. I would not recommend Budget to anyone out there. PLEASE BEWARE!

If I could leave zero stars, I would. The branch manager is extremely unprofessional, rude, and…read moreclearly overwhelmed in his role. He lacks basic customer service skills and does not handle situations with any level of composure or respect. The overall experience was frustrating from start to finish. Communication was poor, and it was evident that proper procedures were not being followed. Most concerning, the vehicles are not thoroughly inspected, which raises serious safety concerns. I strongly recommend avoiding this location. There are far better options that value their customers and operate with professionalism.

Came to pick up my rental 9am on the dot and it had a sign that they would be back in 30 minutes…read more Lost my appointment due to this. Would give 0 stars if I could.

Very poor customer service ! Rude on the phone. Trying to get any information. Was like pulling…read moreteeth from the abominable snowman.

My own vehicle was disabled while driving. I got a AAA tow to my dealer where there is an…read moreEnterprise on sight. Prior to arriving, I phoned ahead while waiting for the tow truck. The salesman Devin said they closed at 5pm but seeing as I would not arrive until closer to 6pm that he was more than happy to wait for me. I arrived exactly at 6pm, he was there with a smile on his face and got me into a rental vehicle within 5 minutes. Thank you Devin for making what could have been a lousy night, pretty good. I have rented vehicles from this location twice before and have always been happy. This was my first rental with Devin. The next day I returned and his manager was there, she was aware that he waited for me and she was happy to help and thanked me. It took 5 minutes to return the vehicle and off i went.

I would 100% recommend Harris. Alex is always reliable and provides excellent service. I've been…read moregoing to him for years and have never had a problem. He always makes sure the job is done right and always goes above and beyond for his customers.

We were waiting for our car to fix.. where looking for affordable car rental near Harlem strt…read more,worscester. I find this one nearest. Price is good and customer service as well very accommodating . Thanks for Jasmine who handle us. She was very professional and very helpful.

People there are very professional. And my rental was wonderful!! Very easy going and they…read moreunderstood my situation. Thank you Carretela Team!

If you are looking for an honest place to purchase a car this is the place! Recently purchased a…read morecar for my son. They went above and beyond to accommodate what we needed. Jacob who sold us the car was the best. He was very upfront about things and extremely honest. This was the most important part for me and extremely hard to find theses days. If you go there ask for Jacob!!!

From the owner: Sturbridge Motors Inc. Celebrating 26 Years of Over the Top…read moreCustomer Satisfaction We Specialize in High Quality Pre-Owned Cars, Trucks, SUVs, and Mini Vans at Competitive Pricing. Call Now at 508.347.2309 And See the "Cars Done Right Difference" Sturbridge Motors Inc. The Smart Choice. .

So I had to rent a car last minute, due to some car repairs. I want to give a big shout out to…read moreAnthony Ritacco and Darren Johnston. They both did an amazing job and I wanted to make sure that I acknowledged them and their high level of professionalism. The last time I used enterprise a few years back the service was absolute trash (different location) but this location was fantastic. I would make once suggestion, drop service (if local/close) would be a good selling point for customers.

I rented a vehicle from them and was charged twice as much as the car I would have rented in…read moreMarlborough had it been available. I also mentioned that I had tripple A and this was not honored. Over the phone I was told I have to wait till I get to the enterprise office to get the discount. When I got there, I was told something different and that they would not apply the AAA discount. I was given a car with tire warning light illuminated. I told them I did not want to be stuck an hour away with a client I am required to drive to medical apts and errands and have a flat tire. They gave me a different car a Kia and that was better. I would have given them five stars had they honored my AAA membership and charged me a reasonable amount and not twice as much as I would have paid at Marlborough location.