Steve and the team are incredible! If you're looking to buy a new vehicle they are the place to go…read more if they don't have the specific car you are looking for on the lot, they will find it for you at a great price. I also take my cars to Nationwide for service and they always exceed expectations, no matter what the symptoms are they figure it out in a reasonable amount of time and for a great price

I am writing this review to warn others about my very disappointing experience with Nationwide Auto…read moreGroup in East Windsor, NJ. Last week, I called and made an appointment to have an energy chain link installed in my van. I explained clearly that I would be traveling from New York, about 80 miles, and I spoke with Rigo, who assured me they had handled this type of work many times before. When I arrived for the appointment, I handed over the van on time and spoke directly with the mechanic to make sure he understood what needed to be installed and how. Right away, I felt concerned because he did not seem familiar with the job. Still, I trusted them because I had been told they could handle the work. After about an hour, the mechanic could not locate the electric plug. My sister had to show him where it was, which made me even more surprised and concerned. If they had done this type of work many times before, I expected the mechanic to be more familiar with the process. After several more hours, nothing meaningful was completed. I was told they were calling someone else to help guide them, but still nothing was resolved. After waiting around five hours, I was finally told that the part I brought would not work and that they would have to order another part. I was willing to leave a deposit for the correct part, but then I was given a bill charging approximately $508 for diagnostic fees. I was shocked. I was not clearly informed upfront about this diagnostic charge, and after waiting so long with no repair completed, I felt this was completely unfair. In my opinion, the shop should have been honest from the beginning if they did not have the right experience or mechanic available for this type of work. Instead, I drove a long distance, waited for hours, left with the van still not fixed, and then was presented with a large diagnostic bill. The owner came across as a smooth talker, but based on my experience, I did not feel treated fairly or professionally. Overall, this was an awful experience. I would not recommend this dealership or repair shop. Anyone considering using them should be very careful and ask for all charges in writing upfront before leaving a vehicle there.

I had the most heartening experience at this agency yesterday…read more I was looking for an address nearby to pick up my grandson at his school bus. My gps was not showing a map in the cloudy, rainy weather and I could only remember some landmarks during my arrival by taxi the previous night. Also, I couldn't find the high beam on the rental car. Initially, I went to the gas station on the corner. They're supposed to help travellers in distress, right? They heard my problems and sent me across the street because "there was a car rental agency there which could help me" ( not mine as it happened this time). So I walked in for help at Hertz. Trevor at the front desk, greeted me pleasantly and asked how he could help. He recognized the street name I wanted; pulled out his cell phone to confirm directions ( 2 minutes from there if you knew the way). Then he put on his cap and walked over in the rain with me to my car, parked literally by the front door of the gas station, and showed me where to turn on the car lights. Before he left me he reviewed my route and reminded me that we had just over-ridden the automatic lights. I would have to switch back when I arrived. It was a perfectly competent, helpful and generous effort. This Hertz agency defines a good neighbor. I am happy for the people who live here. I got to my grandson's bus on time.

They're really really great. I bought some wiper fluid and the man came out to help me with it, at…read moreno charge. I'd go there again for work on my car.

These days car rentals are a hit or miss proposition. Some days you fly through the line right into…read moreyour late model chariot where everything works and you're not inhaling the second hand carton of Marlboro menthols courtesy of the nervous surgeon who did a few donuts in the hospital parking lot last month. Today was a good day. Transaction done in fifteen minutes and I'm on my way in a Nissan from this decade. Tomorrow, it may be an '07 Kia. There's always something to look forward to. Where's my pack of Marlboros. Five very easy stars.

Be aware: Routine False Fuel surcharge…read more On repeated vehicle drop offs, especially on weekends when one cannot speak to a person, they charge for additional fuel even when the car is returned full. This is a regular practice at this site and I avoid renting from them.

I've been renting cars here for a while now. Always had a great experience, particularly with Jim…read morePierson. Very pleasant and helpful. I always book online in advance via the Avis website. Never had an issue.

If I could give them no stars, I would have…read more On February 15th, I booked a small size SUV from the Avis rental agency at 574 Route 130 in East Windsor, NJ. This was for an August 2nd one way trip to Stewart Airport in NY. We did this through Priceline which, as late as today, August 1st, sent me a reminder. At around 1:30PM today (Aug 1st), Avis left a voice message to the effect that they had no cars to give me, not a single car remained on the lot due to overbooking. I called, and the person apologetically mentioned something about a corporate takeover, but the bottom line was that they had told me less than a day before that I was out of luck. Avis Princeton offered a mid-sized car but, if you can believe this, the cost was more than $600 because it was one way, requiring unlimited mileage. I then called Enterprise and booked the car for $189, with unlimited mileage, still higher than the $78 quoted by Priceline, but we at least had a car. I've used this Avis agency for personal and business use over many years, but owing to this terrible experience, I can only advise anyone not wanting to be in a similar position to go to another company.

I rented a car from Enterprise twice since January because my own car has been having issues and…read moreneeded repairs. Both times were handled by Art. He was very helpful, kind, and professional. He answered all my questions and helped me the best he could. The first car I got was a big van because it was the last one in the inventory, Enterprise let me switch to Jeep later on, and all process went smoothly. Second time I had a Camry. Dealing with car troubles can be really stressful, but Art truly made the rental experience so much better. His kindness, professionalism, and willingness to help really stood out. Thank you so much, Art! I truly appreciate your superb service and understanding!

This particular office in Cranberry NJ has great service. Was happy to get a Toyota RAV4 (vs an…read more'equivalent' of a lower standard quality car). The vehicle was clean and the service was very helpful. I called to determine how to get my iPhone connected with the navigation system, and how to return the car keys after the rental site was closed. I got different representatives, but both were competent and able to help me. I used this car rental site (versus renting from the airport) since I was renting for a long time, two weeks plus, which was significantly cheaper.