Conveniently located right next door to Karl Meys repair which is good since that's where I dropped of my car. Convenient hours and friendly service. read more

I highly recommend this enterprise ! Ethan and Kirsten were so friendly and beyond helpful ! They made this process a breeze for my husband and i. Keep doing what your doing guys..you guys rock!! read more

When my car suffered engine trouble-it limped it into the nearest car rental. Matthew was very professional and courteous, and helped us get a good deal on a rental. read more

Energetic staff, comprehensive walk-through of vehicle on pick-up and multiple prompts to purchase their insurance, no issue, that's their job. On drop-off, felt like staff was looking for any opportunity to find issue, walk-through 10x more comprehensive and time versus experience at Avis, Hertz or other companies used. Pointed out pre-existing scratch on hood and advised if this had been through clear coat, I would have been charged. Would recommend taking pictures of pre-existing damage. read more

Best car rental experience I have ever had!! Simple, quick and convenient... Mike and his crew went above and beyond to make sure my family and I had everything we wanted!! read more

My fiancé had gotten into a fender bender and we used this exact location to pick up our rental car to use for the duration of the repair on her vehicle. After about 4 days my fiancé's vehicle is ready, we pick up her car and leave the rental at the body shop as instructed and directed by this enterprise. 4 more days go by and we notice this enterprise has charged us $500 dollars! The woman who called my fiancé was very vague and had stated "There is damage to the underside cover". No further explanation was given, it seems the women who called may have been instructed or prompted to call but not to explain any further details. At this point I called the store and asked to speak with a manager, of course there was no one I could speak with at the moment in regards to this $500 charge. I called maybe 3 different times during last week to get more details on this "underside cover damage", I get no calls back from any management. All in all after disputing this fraudulent charge guess who decides to call us back. This enterprise calls us and starts to apologize profusely, they refund the $500 and basically blame it on some other employee? Apparently this is a very common scam. If I were you maybe go to another enterprise or car rental service all together. They couldn't explain or show any evidence of damage, they charge and HOPE that this innocent consumer is too afraid to ask questions. I'm shocked I've never been a target before but I guess there's a first time for everything. read more

Enterprise Rent-A-Car - And here's the refund I spoke about in the main review. I can't make this sort of stuff up, wish I could. - Car Rental Near Me - Windsor, New Jersey

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I have rented a van, a week in advance, and when I went to Windsor, NJ location there was a person called Christopher Dollard, he told me that he doesn't see my reservation went through. I told him that I have the confirmation and the reservation number. he ignored me. I called the customer service and they confirmed that I have a reservation and it is confirmed. CS called Chris while I was waiting and asked him, he said yes I have the reservation but it is missing the contact data (he was lying because I was able to see the monitor and the data was there), then I saw a lady came in and he gave her the car keys for the Van I was suppose to get. it is really bad that a person like Chris disrespect the customers and he is the only one on the store and does whatever he wants to do without any supervision. it was a bad experience, I would never recommend this location t anybody. read more

Great people behind the counter. Very helpful, courteous and knowledgeable. Also have nice selection of clean &/or new vehicles.

Stay away from these people. I had to get a rental due to a car accident, it was set up through the insurance company. I declined the extra insurance. I used the car for 4 days. When I wanted to return it the branches were all closed but the 800 number I called told me where the night drop off was. I took the car there and took pictures of the condition of the vehicle. Monday morning my husband gets a call that the car has "substantial multiple creases" on the hood and we are responsible because "nothing has ever happened in their lot". They want to collect my personal insurance deductible to cover the damage. My husband wanted to see the car and the damage and get the local police there to file s report. He was told that he couldn't see the car it wasn't there it was already being repaired and no they don't have pictures of their own he could see. We are pursuing legal action and if I could give less than 1 star I would. read more

Prearranged getting a rental on Tuesday, 4/21/15. Enterprise associate met me at the car repair shop at the arranged time of 8:30 A.M. He then took me and another woman to the enterprise Office. i noticed the parking lot was free of cars which seemed strange since arrangements were made ahead of time. Michael who was taking care of met then told met I could use the van that he had driven to pick us up in. I am 80 years old and currently being treated for cancer. there is no way I was going to take a vehicle that I had to step up into and never experienced driving. All I required was any 4 door sedan. He then told me to wait that he thought he had the solution. He went into the back of the office and I could hear vacuuming being done the girl at the desk then told me she would go back there to help him. He then came out and said he had a car for me. Apparently this was a car that had just been returned and had not been detailed. The car still had mud on it.. However, none of this was an issue to me. He then proceeded to walk around the car and pointed out that the front passenger tire was missing its wheel cover. He started the car and I took it. I was anxious to leave since I has an appointment at Sloan Kettering in Basking Ridge NJ that morning. I drove the rental to my daughters home in East Windsor I was going to Basking Ridge New Jersey in her car. When she saw that car I was driving she could not believe that it had not been cleaned and that the tire was missing its wheel cover and I explained that Michael had brought that to my attention. She then looked at the rental agreement and noticed that he did indicate the missing cover but did not note any of the marks on the rear bumper or the scratch on the lower part of the front bumper near the tire missing the cover. I called Michael this morning to complain about this he stated that scratches are not considered damage to the vehicle. He said I could return the vehicle for another. However I do not leave in your area I only used your location because I use the repair shop in the area. They made my rental arrangements previously. I told Michael I would keep the vehicle if he would confirm in writing that I would not be held responsible for the existing scratches on the car or he could arrange to bring me a replacement car and take this one. One other comment I have is why give two keys on the same ring that can not be taken apart. If you lose it you lose them both. Hopefully this problem can be resolved today. I have rented from other Enterprise locations before and never had this problem. read more