Great experience here! Had to rent a car while ours was being fixed due to an accident…read more Due to it being covered by insurance, the process was not entirely smooth, but the gentlemen at Enterprise were really great about keeping the process as stress free as possible. They waited patiently while we called to get approval, got us into a car right away, and we're available by phone when I had questions about the return. My only complaint about the car itself was that it could have been cleaner. But the important things were all there - it was in great shape, had all of the modern amenities, and it ran well! We are still waiting for insurance to finish tying everything up, and if anything changes I will update this review - but based on the experience we have had so far, I would definitely recommend this location. Happy renting!

I would like to give it 5 stars because we had amazing customer service. However when they pulled…read morearound this vehicle for my husband we were a bit taken back on its condition.. the interior wasn't clean, it stank, the exterior was full of scratches and wasn't even washed.. I rented a car before and recall them documenting these things and this time they did not.. riding in this 2022 white Tacoma was very rough, it had just shy of 40k and suspension was horrible. Jarring your body on every bump.. the sound quality of the radio is horrible and you hear the road noise and exhaust in the vehicle... We have this rented via insurance which is helpful, but still to get a "rent-a-wreck" from this company is an absolute joke. To say im Seriously disappointed is an understatement and I feel horrible for my husband to have to deal with this crap for the next few weeks... Do better Enterprise! This is not okay! You expect more from your customers so do better for us!

After the flubbed appointment at Mavis Tires (3-4 hour wait with my appointment time scheduled), I…read morefound Sikes. The two brothers helped me out, price matched my Mavis tire estimate, and had me up & back on the road in about 1/2 hr. they were pleasant, I wasn't uncomfortable being female. I would highly recommend this location to get your tires in Batavia, NY. They now have a new customer. Thank you again !

From the owner: Your One Stop Shop For All Your Car Needs…read more SEI Tires Warehouses is a premier tire shop serving Batavia, New York, and the surrounding areas. We offer a large selection of retailers' new name-brand tires, including Goodyear, Michelin, and Firestone. Whether you need passenger car tires, light truck tires, trailer tires, or snow tires, our expert team will find the best tires for your shop and keep your clients happy.

Wow. We will never rent from this place again…read more We arrived in Rochester around 7pm and had reserved a minivan for 7pm. The guy at the counter seemed brand new and it was the girl at the counter's first day. Unfortunately for us, Dollar did not have our vehicle ready. They didn't have any comparable vehicles and we proceeded to wait for TWO HOURS for our van to arrive. During the 2-hour wait, I witnessed NUMEROUS additional unhappy customers. One lady in particular got into her rental which had an EMPTY TANK. When she came back in to complain, the guy at the counter kept telling her that she prepaid for gas and could bring the car back on empty. She repeatedly kept saying she understands that BUT the car is supposed to be filled when she picked it up and THEN she could return it empty. It was like an Abbott and Costello bit. But she was right. Needless to say, we got our van around 9:30pm. I did not check the mileage upon getting into the van. Upon returning the van, the lady was like, "Ohhh, you guys drove a LOT of miles and the computer does not like that." I'm like, "Well, it did feel like we visited friends and family non stop." Well, looking at my receipt, it claims we drove a whopping 2346 miles. For reference: a cross country trek from Los Angeles, CA to Rochester, NY is 2634 miles. There is NO WAY, toddling around Rochester, NY racked up 2346 miles. Our van had Massachusetts plates, for all we know, this crappy ass company didn't check in the van correctly before us and tacked all those miles onto our trip. We better not get some random bill in the mail. Needless to say, we are not happy with how poorly run this company was. I'd try another company.

Worst experience. Flight arrived late dollar rental car counter was closed sign said pick up…read morevehicle at hertz. Waited 20 minutes no one showed up. I ask security for help her respond was they are closed I asked if they knew flight was delayed and passengers needed to pick up vehicle should've they wait she said yes they are supposed to. I had to pay $60 for a taxi I called dollar number was connected to the Philippines the woman said I have to contact to see if u picked up the car I said if I had the car I would not need to talk to u . 3 days later no car no information I'm told maybe I'll be refund in 10 days since the vehicle was prepaid. Worst service no local contact number never again.

Brenden the manager is the goat. Ignore the hate if he is taking care of things you will have…read morenothing to worry about. Forgot my garage opener and he went found it, called me, and held onto the opener in the office until I returned from my trip. Great guy!

Returning the car was perhaps the easiest thing ever! We drove into a spot, a customer service rep…read morecame out, took the keys, asked us if an email receipt was sufficient, thanked us, and we were done! Since we pretty much bought all the insurance and they didn't need to check the gas, that really helped speed up the process. Actually getting the car was another story. The sign inside the airport said to go outside to the booth. No one was at the booth. After waiting a while, someone from the Enterprise booth said that the person working the National booth was on lunch so we should go inside and wait in line at the Enterprise counter to get our car. Of course, the one with the line! Then that guy told us to go outside! After explaining that we did, he went through the paperwork to get us our car and then told us to go to the Enterprise booth outside to actually get the keys. Then we had to wait for someone to get the keys from the National Booth. It was a bit of a mess! Car was good and everyone was nice.

I had very professional, courteous, and helpful service from Waymon and from Charline, the manager…read moreof the branch on Fairport Rd in East Rochester. I would highly recommend using this Hertz location! Thank you Charline and Waymon -- you put the customer first!

Totally slammed, poor guy, better known as the manager was nice and apologetic. Better prices here…read morethan the airport. Very convenient if you are getting work done by Nulook Collision.

This Alamo office is not at the airport. So it was a short shuttle ride with a very nice driver…read more The gentleman at the rental counter was friendly and professional. I was offered an upgrade to a Ford Fusion. It turned out to be an AWESOME car. The Fusion was Titanium trim level and loaded... heated & cool seats, heated steering wheel, blind-side and lane departure alerts. Definitely one of my best car rental experiences.

From the owner: Reserve with Alamo Rent A Car and get last minute specials and hot deals on car rentals for…read morevacation and other travel needs.

Rented a car from ENTERPRISE, in Geneseo,N.Y., last August 2024. On the way home from dinner one…read moreevening we were caught in a storm. It was blowing, and we slowed down to avoid the construction barrels flying around on the interstate. None of the barrels were lighted or had reflective tape. A barrel struck the car and tore the passenger mirror off. In the morning I reported it to the Enterprise manager and got another car.I spoke by telephone to a manager at headquarters. He said they would pursue the construction company in Avon, N.Y. I did not hear from Enterprise for 8 months and assumed they had received compensation from the construction company. Enterprises people in spite of my explanation, could not have cared less. They were argumentitve and unpleasant. They became threatening, wanting money, immediately or they would put me in collection, or send a lawyer. Nice people at the rental office in Geneseo, N. Y. Rats in the Kansas City office. No customer skills. Just Nasty!!

Car was ready when I arrived, agent went through the car and paperwork accurately and efficiently…read moreand I was on my way. Nice job.

Car reserved at Budget/Thrifty for 9pm pickup. Told gruffly to wait 15 minutes. After 20…read moreminutes, was told, even more gruffly, that someone is "getting the keys" and that I should just wait. 5 more minutes, more attitude and shrugs.