I needed an automatic car very last minute and they had one for a decent rate and an employee who…read morealso spoke English well (which was nice haha). The car was in good condition my guess no one in town ever rents a automatic here so that's a win for me haha, and the rental process went really smoothly. It was convenient too that they had a gas station literally next door so you could top up before returning. The return process was quick, they check throughly to ensure car was good condition, and I was merrily on my way out shortly after.

Terrible experience with Europcar in Stuttgart Airport…read more Cancelled my order because of three hours delay of the flight caused by Airline company. Will never use them again

I was charged $1,500 in damages for damages that I am sure I did not cuase. Sixt does not request…read morethat you acknowledge an inspection prior to renting so there was no oportunity to report existing damages.

I had a reservation booked for this location. Due to numerous delays caused by the train (bahn) I…read morearrived late about 3 hours which already isn't pleasant and having carried my bags with me. I arrived at the counter and the customer agent rudely said that I should have called. I explained that my American phone isn't able to call out without wifi and not to the Priceline number I had which was a 1-800 number for any modification. He then rudely said well the policy is to hold the car for an hour. I understand that but I also pay by the day and had a reservation and card on file. This location doesn't have an elevator so I dragged my two suitcases three flights of stairs down to the garage to the car. The car already had a warning sign for oil change due but since I was exhausted and just wanted to get to my destination I took the car as is. During my time the tire sign came on as well which is fine given I went to fill up more air Overall not a great experience with the agent who could probably use some customer service training but returning the car in Frankfurt was no problem at all.