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    Enterprise Rent-A-Car

    3.2 (34 reviews)
    Closed 8:00 am - 5:30 pm
    Updated 2 weeks ago

    Enterprise Rent-A-Car Car Rental Photos

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    Out of order sign on the gate to return the car to the parking structure.
    Gregory M.

    Enterprise might ruin your vacation. Reserved a midsize car. Got a Ford Focus which is a small car. Could not fit my legs into the area to control the accelerator and Brake as the car was too small. Decided to return the car after 1/2 hour driving around the town. When attempting to return the car called the company was put on hold and loud music for 11 minutes and 45 seconds. At the end of this time they hung up on me. Finally my wife called them and got somebody. She called because in trying to return the car we had to go to the fifth floor of the parking structure. The fifth floor of the parking structure was out of order and the gate would not open. So therefore we could not return the car. Luckily my wife finally got through and a woman on the phone explained there was nothing she could do. Also the emergency oil light was on dashboard. You can review the photos below. I will never use Enterprise car rental again. If I could give it zero Stars I would

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    Photo of Andy V.
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    3 years ago

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    Customer Service

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    2 months ago

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    Customer Service

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    1 year ago

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    Customer Service

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    2 years ago

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    Customer Service

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    Photo of Rj M.
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    3 years ago

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    Customer Service

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    7 years ago

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    Customer Service

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    8 years ago

    Helpful 1
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    Photo of Suz S.
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    8 years ago

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    9 years ago

    Helpful 2
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    Photo of Sadé H.
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    7 years ago

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    Customer Service

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    6 years ago

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    6 years ago

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    13 years ago

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    10 years ago

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    10 years ago

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    Photo of Enterprise R.

    Enterprise R.

    Helpful 1
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    8 years ago

    Just five stars enough said...great communication skills..in and out quickly..im writing more cause it says I'm short..

    Helpful 1
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    10 years ago

    Helpful 1
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    Photo of Lee D.
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    6 years ago

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    9 years ago

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    10 years ago

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    Photo of Enterprise R.

    Enterprise R.

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    7 years ago

    Helpful 1
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    Photo of Glenn R.
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    13 years ago

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    Photo of Tre S.
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    12 years ago

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    8 years ago

    Great service and Danielle was amazing... Went above and beyond to be helpful! And not for the first time. Will come back again for sure

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    6 years ago

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    Photo of Dan S.
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    11 years ago

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    12 years ago

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    11 years ago

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    Enterprise R.

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    17 years ago

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    11 years ago

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    Enterprise R.

    Helpful 1
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    11 years ago

    Great service, quick, and friendly! Rental car was awesome, clean, and affordable. Will definitely be renting from them again in future!

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    12 years ago

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    11 years ago

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    10 years ago

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    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    Bree, Jesse, Mallory and Drew are not only professional but friendly, efficient and extremely accommodating.

    Mentioned in 2 reviews

    Read more highlights

    We Rent Cars &Trucks

    We Rent Cars &Trucks

    4.2(10 reviews)
    6.3 mi

    These folks are great. I had to rent a vehicle while my car was being repaired, they were so…read morehelpful and the prices are cheaper than other car rental agencies. I had to rent a vehicle for two weeks, and they were able to accomodate me without a problem. I will definitely use them again if I should ever need a rental vehicle. Thanks!

    UPDATE: One Bad…read moreApple doesn't completely spoil the barrel, however, it almost does. I have rented from We Rent Cars and Trucks on multiple occasions because they have well-maintained vehicles at highly competitive prices. On multiple occasions I have encountered a man who works there who simply doesn't understand customer service and basic professional conduct. He has been extremely unfriendly and very unhelpful to me, and I have observed other customers experiencing similar interactions with him. When I was there the last time, I explained to him that I would like to change the card on which the charges were placed and he responded in a very negative and angry way. He said to me at 7:53 a.m., "Well you're going to have to wait until 8am when Lisa gets here." I replied to him by saying that there was no need for rudeness and poor treatment of a customer who simply wants to pay a different way, and that waiting 7 minutes would be no problem at all. My comment was met with anger and a great deal of eye-rolling. This business may rent cars and trucks but they must also provide customer service in the process of doing so. Except for Lisa, who is very friendly unprofessional, most the other employees with whom I have interacted here have been less than accommodating and conduct themselves seemingly without any manners, most of all the Male employee references earlier. I wish I could understand what goes through the mind of a rude employee in 2020 when anyone can post reviews about their experiences, thus mirroring the truth and asserting accountability into the equation. I will figure out the name of this employee and post an update soon. Ironically, one of the male employees helped me retrieve my box cutter which I had dropped in a crevice of the cargo van I had rented. He tried with several tools, but in the end the 12" vice grip pliers I provided did the trick. Strange how one or two of employees will go the extra mile for you here, and the rest of them seem to be total grouches, one much more so than the rest. FROM 2 YEARS AGO: My experience involved an interaction on the phone. The rep said that no amount of money was sufficient for renting a car without a credit card. Debit cards are not accepted regardless of how much balance you have in your account. The rep even refused to consider a cash payment in excess of the total value of the car for a 48 hour rental. He wouldn't rent a $7K vehicle for $10K in cash or debit card hold. This defies logic. There is no reason to refuse an offer like this unless you just don't understand basic business. Additionally, the rep was far from courteous on the phone.

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    We Rent Cars &Trucks
    We Rent Cars &Trucks
    We Rent Cars &Trucks

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    Enterprise Rent-A-Car - carrental - Updated May 2026

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