Having read some reviews previous to renting I was a bit nervous about how this experience would…read morego. Well my expectations have been exceeded. Just as an FYI Sixt is renovating their offices so understand you have to walk into a courtyard off 10 Rue de la Paix to find the location on your right hand side, fairly easy to find. We arrived around 9:30AM to get our rental car which we had reserved weeks prior. Prabin Shapkota greeted us with a great upbeat attitude. He was very informative and helped ease any anxiety we had about renting a car. I usually never get the protection or road side assistance, this was the first time I did. I didn't want to break down in a location in France with no help especially with my family in the car. The peace of mind it had was well worth it. We rented an AUDI Q5 SB 40 and it was the right decision. Most cars are very small in France and Europe and I am 6'3" which makes picking a car very difficult. This car had more room than I needed and was quite luxurious. The car had some damage to the door and a small chip on the windshield, all that was already noted on the contract. The car drove great and was a diesel, there are many fill stations on the auto routes and they all had a diesel option. Upon returning the car after hours you have to take the car to a parking garage that is just up the street. If you are looking directly at the rental location you first rented from, it is just downt] the street to the right of 10 Rue de la Paix. It is an underground parking garage on the left hand side as you enter it is very narrow so take your time. You will go to -2 floor as you drive down. When you get to the return floor you will see Orange Sixt signs on the wall to your left -as seen in the photos. Park your car and don't forget to leave your parking tag from the garage on the dash. Then you will see the elevators to your Left if you park on the wall and backed in like I did- see pictures. Then you will see a bright Orange Sixt key drop box it's impossible to miss. Then you're all set. Just wanted to give another bit of praise Prabin Shapkota for making this experience stess free and he was willing to help every step of the way.

Rented car in Paris for a drive to Normandy. Car started sputtering transition light, warning…read morelights, etc. Found a local Sixt to drop off - agent couldn't arrange and exchange, had to take a Taxi back to Paris and Sixt won't reimburse because no itemized receipt from Taxi company (have paid receipt from Taxi but not itemized-absurd customer service). And they also tack on extra fees like GPS and Premium Location (even thought they give you a price at booking knowing you are picking up at what they consider a Premium location). This is 2nd Time and will never use them again.

So while in France we thought it'd be nice to be able to carry us and some of the in-laws all in…read moreone car. So we reserved what the French consider an enormous car, a seven passenger van. We land in the freezing rain and I hustle out to get the car. A stick!! This is one of the richer nations of the world. It's also a nation where rain, and snow and ice are common. And this is a van! About the homeliest vehicle on the planet. But we're in France and I guess even homely drivin', slippin', slidin' renters want to shift their own gears. OK I can use the practice. We head out of our first long trek and it's time for gas. Hmmm. Nothing on the fuel gauge, nothing on the key fob, nothing on either side of the fuel door, no gas cap at all, no insignia on the rear that means anything. Guess it's unleaded. Wrong guess. An hour down the road we stop to pee and the car won't start. It's freezing cold, the wind is blowing and it's an hour before dark. Tow truck guy confirms nonchalantly, "It's Diesel". Wonderful! Now it's a tow truck to his shop, half a dozen frantic calls to the rental agency, nearby hotels, train stations and taxis. Then a taxi ride to the hotel, a quick night's sleep, inconvenience my nephew for a 45 minute drive the wrong direction to pick up a replacement car to drive another 4 hours to our original destination. We got it figured out and Sixt got us a new car but it would have saved them damage to their vehicle and would have saved us an extraordinary amount of time and aggravation if they had just put a "Diesel" sticker on the car.

NEVER RENT FROM SIXT!!!!!!!…read more I was on holiday in Marseille when I missed my train to Paris for my flight the next morning.. without any other option I rented a vehicle from SIXT and drove 7hrs to avoid the hassle of rescheduling flights. I drove extremely safe, with no incident, no issues with the vehicle throughout the entire experience. A few weeks later once I was back home in California I received an email stating that they would be charging my card an additional 650 EUR (which was around the same price as the total rental fee) for alleged damages. I've tried to call countless times and they either don't pick up, or put me on hold until I'm forced to hang up. I took pictures of the car before and after- zero damages! I've requested a damages report so I can even understand what I'm being charged for and they ignore all communications. Zero report, no evidence provided, just an invoice. The whole thing seems very exploitive and deceitful.. very frustrated and will absolutely never give them my business again. I highly recommend using any other travel agency!! 0/10 stars. Absolutely terrible.

Never the car you reserve Always give you the run around…read moreIf you have a complaint, they tell you to go see the manager in another building

I'm deducting a star because Hertz does not have enough signage in the train station to direct you…read moreto their counter. The counter is on sub level 2 of the parking garage, not inside the train station where Budget, Avis and Europecar are located. We walked through the train station following the car rental signs only to discover that Hertz was not there. Avis told us Hertz was on the street, not true. Also, they are in the far left side of the garage as you exit the station where the other car rental counters are. Very, very confusing. The Hertz staff was very pleasant and had our car ready, and exactly the car we requested.

No customer service attitude at al!! Their Louvre Carrousel…read moreis my favorite, but closed for renovation. I was sent to Porte Maillot branch. Terrible attitude - Immediately cancelled my reservation and booked for another branch.

I rent a Volvo suv from Aug 1st to Aug 5th. when return the car to the company, they charged…read moreoutrageous fee for a minor scratch on door that was on the car, not caused by me. And another very expensive fee for a lower side door scratch. For this one time repair, they are twice $549 for loss of use that doesn't make sense. Doesn't the company only need one time repair for the scratch? Why charge twice? It is ridiculous!

Stay away. Criminal-like behavior. I rented two vehicles and they only had one for me. They still…read morecharged me for two. I've spent literally dozens of hours trying to remove the charges. They are either utterly incompetent or completely criminal. Or, perhaps, both. Just rent elsewhere. Anywhere else. Oh, and the one vehicle I did rent, they claimed a hub cap was scratched (not only did I not hit, graze, or otherwise cause any damage, but they didn't tell me there was an issue at car return nor have they presented me with any evidence of damage other than charging my credit card €210). Hands down the worst rental car experience of my life.

Ce loueur m'a imputé des dégats dont je n'étais pas responsable. Du début à la fin ce loueur a fait…read morepreuve d'un manque de professionnalisme et d'une arrogance sans limite. Service à la clientèle = 0. Le service dommage n'a pas accepté de prendre en compte le témoignage en ma faveur d'une des agents de Sixt. Le montant des réparations pour quelques erraflures sur une gente étaient complétement disproportionné. Les agents du service dommage ont été pathétiques refusant même de consulter les contrats précedents le mien pour vérifier que les dites errafflures n'étaient pas présentes. Plus jamais je n'aurai recours à ce loueur.

J'ai loué une petite voiture (Fiat 500) en 2022, pour 1 mois, puis en 2023....je suis entièrement…read moresatisfait de cette expérience; je verrai cette année (2024) car suite aux changements radicaux chez Carlili, qui est désormais en partenariat avec une boite internationale......suspense!

Rented a bmw sedan thru Carlili and would rent with them again. They dropped the car off right on…read moretime, had a location tracker on the car as it got close and made my departure from downtown Paris easy. Drop off was easy too. I hadn't planned properly for traffic and was able to shift my arrival time back online and they picked up the car in another downtown Paris spot (be sure to do so far enough ahead of time, I did it 2 hrs before per their instructions). No conventional rental car process, happy customer!

What a seamless rental pick up. We walked from a semi close nearby hotel and when we arrived the…read morecar e were to rent is was clean and ready to go... The agent had already programmed the gps to English and off we went... We even did a video of the outside of the car, while the agent assured us that we had insurance and not to worry, everything would be covered.... We were headed out of Paris through France and returning in Barcelona... The car was great rode smoothly and even showed changes in speed limit on the screen of the car so, to carefully remind us that they are speed traps and cameras....

If I could give them a negative or zero star review I would. We rented from Orly airport and…read morereturned to Charles deGaule. When we picked up the car they indicated that the car had a damaged windshield. The damage report only showed a red dot in the middle of the windshield. When we went to drop off the car an inspector spent about 10 minutes inspecting every inch of the car and said that there was another nick in the windshield that wasn't there previously. He showed me the nick it was approximately 1 millimeter wide. I said the damage report indicated that the windshield was already damaged. He said no this is new damage. He then showed us a damage estimate of almost 900 euros or almost $1000. This is a 1 mm nick in an already damaged windshield. I contested it and when I got home I found the charge on my credit card. I contested the charge. $1000. This seems to be recurring theme with them. Beware do not rent from Avis.