awful awful awful!! I would give -100000000 stars if I could. After getting numerous buses to collect a hire car in Nottingham which took a ridiculous amount of phone calls to get sorted...the hire car was broken, no alternative offered and I was still charged!!!! 3 days later they rebooked an alternative car after I rang multiple times. I then receive an email stating there had been a van booked in Sheffield. I live in Nottingham, what the hell is wrong with this service! Called again to obviously cancel this to be told there are no hire cars in Nottingham despite them having 3 offices in Nottingham. Absolute waste of time, money and energy! AVOID AT ALL COSTS!!!!!! read more