If I could leave a negative 12 star, I would. Made my reservation for a much needed emergency auto…read morefor a very special and important event 3 days before with a live person, received my confirmation email. On the day of my rental 1 hour before my pick up time, I was called by the location that they didn't have cards for me because they were booked up. They weren't booked up on the day I made the reservation, nor was I contacted 24 hours earlier. If I had been, I could have found another alternative. I was given the "premise" that they were trying to find me a car, but I doubt it. This rental was important and because of it, we missed our flight, have hundreds of dollars of fees as well as a $250 fee to get transportation we needed. All because of the LACK OF CUSTOMER SERVICE at this location. This is the 2nd time I've rented or tried to rent from this location and the first time was a huge issue as well. DO NOT RENT FROM HERE! DRIVE TO MILWUAKEE, CHICAGO, ANYWHERE EXCEPT FOR HERE. THIS LOCATION SHOULD BE SHUT DOWN!

Never had a better experience renting a car!! Nair was in contact with us from our online…read morereservation to walking through the door with the keys, and Emily called the next day to make sure we liked our car. Amazing customer service! Blown away!

Rented a Chrysler Pacifica for 9 days. The price was very reasonable. The van was clean and ready…read morefor pick up when I arrived, and the staff was very friendly. It was a good experience.

Rented for a future date and the car was ready and the check out was quick. Upon return it was the…read moresame a quick drop off. Staff was good and answer any of my concerns

Truly an amazing place. If you like to be treated like a total schmuck then this would be the…read moreperfect place for you. My father and I had made a reservation for a vehicle here. We later heard from a friend they have a mileage cap of 100 or 150 miles (thought that was a thing of the past in the 21st century). Anyways so before we picked up our car I called to confirm that. To my surprise I couldn't get a straight answer. First the customer service woman demanded to know where I was going and why I needed to ask such a question. My reply, naturally, is why does it matter where I'm going. I was going to be making several trips to the airport and work in outside sales so unlimited mileage on a vehicle is important. But she insisted on asking where I was going and kept saying it depends on the mileage and "how most normal people don't drive that much". Finally after several attempts to get a straight answer she said well we do have a cap but (she quotes again) "it really depends on how much your driving". Not sure how to even comprehend the answers she was giving me. Of course it depends on how much I'm driving, THAT'S THE REASON I'M CALLING AND ASKING IF THERE IS A MILEAGE LIMIT!! So after wasting 5 minutes on the phone with her I respectfully told her that their rental service would not meet our needs. In the middle of my sentence of telling her I needed to cancel my reservations she simply hung up the phone on me. Growing up in Burlington and seeing Perfection Auto Body and Sales grow they used to be a very humble and nice private business but it seems their success has gone to their head and they no longer value their customers. So again, if you like being talked down to and treated like a lesser class individual by a business who thinks they are in a world that doesn't warrant treating their customers with a smidgen of respect - the this is the place for you!!

From the owner: We offer a selection of dependable car and van rentals as well as car sales in Wisconsin.read more

I was going on a road trip to the ozarks and I wanted a new car because it was so remote of an…read morearea. My rental trick was to reserve the cheapest car weeks out before because odds are and past history the car won't be available because car rental companies are w#ores and sell out the cars to the first person regardless of your reservation and they have to give you some car and usually a better car. I reserved for an economical Nissan Sentra or equivalent weeks before and low and behold when the day came no economy car was available so I would have to take a Buick SUV out a new 2025 Toyota Camry hybrid for the economy car price. Yep the Camry hybrid would work at max of 485 mile's range with my last fill up. Construction traffic made me 20 minutes late dropping the car off and into an extra day change and they were so cool to back time the drop off time and not charge me the extra day change, fu#king awesome when everyone bleeds you dry for every penny. Overall my experience was outstanding and the customer service was top notch, this will be my preferred car rental company in the future because the customer satisfaction is top priority.

I needed a rental after my car accident and Adam was more than helpful, he went out of his way to…read morehelp me with insurance and to make sure I had a car to drive while everything was figured out. I would definitely recommend him and this location. Thank you for going out of your way and making the experience so easy for me.

Honest, knowledgeable service at fair prices. Larry and Tony do fantastic work and are super nice…read moreand honest.

Great Place! Just what you would expect from a small town shop. Fantastic customer service, very…read moreknowledgeable machanics. I went in with unusual abs brake problems they helped me get back on the road with safe brakes. Cost of repairs is very reasonable. I highly recomend others to to do business with these guys, I know I will be back to them with repairs I can not do myself.

It's always been a great business model! So easy and convenient and usually needed at a time when…read moreeverything else is anything but convenient! My recent experience proved to be excellent. At the last minute found myself needing a car...husband out of the country, not knowing my neighbors and not having friends nearby, having Enterprise a call a way was total peace of mind. My experience at the Oconomowoc location was awesome. From the first reassuring and efficient call to the pickup a short while later, I was in a car and on my way within the hour. Shoutout to the staff in Ocon. everyone was friendly, attentive, competent and helpful. Big thanks to Nate for his kindness and professionalism. Such a personable young guy!

This place has excellent customer service! We were very happy with Marley, as she went the extra…read morestep to meet us at our dealership, when we were having our car serviced for a few days. The other ladies at this site were also extremely kind and helpful. My son actually lost $20 while we had a short wait in the lobby and they were kind and honest enough to return it to him. It's the little things that make a big difference and I feel this team went the extra mile to make our experience the best it could be. It's hard to find good customer service these days and we were very happy with this group! Keep up the good work! We appreciate you!!

They never seemed to have the time or the interest to be helpful regardless of what Ford product I…read moretried to bring to them... Need I say more?

I was super satisfied with the service n treatment I got . They were really informative n…read moreprofessional, I will defenetly come back on my next trip to Milwaukee to rent a car here I recommended!!!