These guys really stand up to their name as "Nice". We moved from Arizona to Pullman WA during the…read moreworst storm in a century and had nothing but issues returning the truck due to the weather. Not only did they grace us with some extra time without charging us, they also drove my fiance to the bus station after he managed to finally return the truck. We will be doing a second stage of this move and will totally use them again. Great people!

I prepaid for a car that I thought I would have for 2 weeks, but returned it less then a week. I…read morewas told since I brought it back early I would get a refund. That is absolutley false information. I called customer service, because it was not showing up on my credit card. I spoke to a supervisor and she advised me that "it is not refundable for a prepaid car" The car itself was very dirty and looked like it had been parked in an abandoned lot for months. Very disappointed that this is their policey. Don't book online apparently you need to go to the place itself so they can let you know about this information, is what I was told. Thank you but no thank you Budget. I will let everyone know your scam.

Check in was a breeze! Friendly gentlemen at the counter! Great rate! Car was super clean! Ran…read moresmooth! And super duper friendly service at check out with Richard! I usually use enterprise but I am now a fan of Budget! Thank you!

We were in a circumstance where we had to get to the airport. Michelle responded quickly and we…read morewere able to secure transportation for the next day. The driver was on time, friendly and courteous.

Well, I haven't had the chance to meet Michelle, but I did meet her special friend named Robert,…read morewho happened to be sitting outside of the airport when I had gotten off the airplane and my ride had failed me and I had no way of getting around and he was pleasant and very pleased to offer to. Help me and get me to my motel and even help me with my luggage. And we communicated and talked about life and things and what he used to do and his special friend and her kids and how he started the business for her, I would recommend then to anybody. Gabby may be a little more expensive, but isn't it worth it when you can know and trust the person that you're getting a ride from, especially when you don't know them. I would recommend them to anybody.Thank you

Understand this is Clarkston, WA and there isn't many options for taxi service…read more We were I. Town to catch the American Empress cruise down the Columbia River. Taxi was busy so they picked us up with an old Jeep. I had to stack luggage on top of old tires and other junk in the back. We only had part of the back seat because they had large jogs of water. Car smelled of cigarettes. On top of that check engine light came on in route. Car dies as we arrived at the cruise ship port. I would never use this Company again. Be forewarned

Uh.... Never again. The car barely worked and REEKED of pee. We were driving down the highway and I…read morerolled my window up as to not get blasted in the face by air. Instant mistake. I almost choked on the stench. The seatbelt was questionable too- wasn't sure if it particularly worked. He also only takes cash, which he did not notify me of prior to the ride. I thankfully had a wrinkled up $5 at the bottom of my purse otherwise I literally wouldn't have been able to pay for it... it's 2019, who is cash only?? So yeah, overall bad experience. I give 2 stars because his driving skills weren't bad and he was polite enough to me.

Would get 0 stars if possible. Who runs a business like this- hire more people or do the…read moremaintenance/oil changes after hours or have a way for the customer to call up the rental staff. It's ridiculous to wait for almost an hour to get your car. Will not rent here again. Hertz right next to them has 2 people on staff. Wake up budget. It gets better she had a car that needed dropped off in Portland so she "upgraded me" into a bigger car. I go out there and the thing is filthy covered in bugs and dirt everywhere I can hardly see out the windshield. I don't have time to do anything about it but what a ridiculous experience

I've been here before and they've done great. I took my suburu in because there was coolant all…read moreover the hood and it overheated. They charged the diagnostic and said the car was fine and there was nothing wrong with it. 2 days later the head gasket blew. I'm not a mechanic but the coolant was pretty visible and the smell was distinct. Just frustrating because I even asked them if it could be the head gasket due to previous problems.

my mechanic does an excellent job. needed to leave our car as my son lives in idaho and us in…read moreoregon and needed 180 mile round trip to pick it up we have used this business several times when in need badly ,theyare always helpful and fast. you can't go wrong with this business. thanks

Absolutely do not EVER rent anything from Budget!!! To say you will end up screwed in the end is…read morean understatement. For starters, I found out accidentally one week before my pickup date that my rental location went out of business, yet no one at Budget notified me. Budget said it was the local location's responsibility to contact me. The location said it was Budget's responsibility. Get your info straight!! Then, after about ten calls to customer service, they moved my rental location to a city about 85 miles away. To add insult to injury, the rental tax rate for the new location went up over $200!!!! Then they give you this crap about how they have no control over that, that your reservation is just a reservation, no guarantees, no contract. You're not even guaranteed to get a truck on the date of your move. AKA you're screwed!! NEVER do business with either Budget or their parent company, Avis. You will regret it. They cannot be trusted!!

This is the place to rent your next moving van. Having moved a few times, Budget has very nice…read moretrucks! The price is just like the other companies, but their equipment is top notch. Lynn that works here makes the stress of moving go away!!