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    Enterprise Rent-A-Car

    3.2 (43 reviews)
    Closed 7:30 am - 6:00 pm
    Updated a few days ago

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    1 year ago

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    4 years ago

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    2 years ago

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    1 year ago

    I must say these young men are very accomdating and professional. Very grateful this rental is located in my home town.

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    5 months ago

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    8 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    9 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    The staff at this Hempstead location were cordial, helpful and thorough. Dana and Rashad were fabulous.

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    9 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    5 years ago

    Horrible place. Blaming me for damages to a car unprofessional and rude people. Car smelled horrible

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    10 years ago

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    5 years ago

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    8 years ago

    Helpful 3
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    11 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    13 years ago

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    10 years ago

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    7 years ago

    This Enterprise has the best customer service Your time sensitive needs are address in adequately!

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    14 years ago

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    11 years ago

    Alwsys a good experience.....my definite "go to" for rentals. Good staff, upgrades given freely.

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    11 years ago

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    8 years ago

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    10 years ago

    Great !! Friendly and Clean I made the reservation online the turn a around at the store 10 minutes in and out .

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    I went to Enterprise, Hempstead location to rent a vehicle last week and the transaction went smoothly.

    Mentioned in 2 reviews

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    Empire Rent A Car

    Empire Rent A Car

    3.8(18 reviews)
    3.0 mi

    SEVERE DISAPPOINTMENT. I WILL PROVIDE DOCUMENTATION. I've never given a 2 star review, let alone 1…read morestar. I would've given zero stars, but it was not an option! I tried renting the van for 2 days to celebrate a family birthday party for our grandmother. Needless to say, the whole family was severely disappointed that we were unable to travel together and celebrate her 80th birthday. I received two confirmation emails with confirmation numbers and writing from the company that said the staff is looking forward to taking care of me. One major problem... there was no vehicle for me and the staff blamed me for not calling to confirm... REALLY?!?!? There was a phone call to me, which I returned TWICE. One time I left a message confirming the vehicle and the other time the voicemail was full. The day after my calls, I received the second of two emails with confirmation numbers on them. I arrived as planned and NO VEHICLE. The staff was not only rude, but did nothing to apologize or try to get me another vehicle with someone else. They blamed me for not confirming the vehicle. I finally left after pleading my case for 15 minutes. I played the voicemail I received and showed them the two calls. I returned to them I can see they were getting aggravated with me once I told them it's all on tape. They were directed to stop talking by one of the workers behind the desk. In short, I was told that two email confirmations with confirmation numbers doesn't mean anything because it didn't come from a phone call. HELLO?!?!?! THIS IS 2025! Unbelievable. And yes, I waited two days to write this review so I could digest what actually happened. Please do yourself a favor and go elsewhere. There are not many reviews for this company and I assume the positive ones that are there must've been made up by them.

    They called back to rectify the mistake and reinstate the reservation. This was due to an internal…read moremistake. Hope tomorrow goes well for the birthday function.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.5(35 reviews)
    3.8 mi

    I used to rent from Enterprise all the time before I had a car. Recently, I needed a larger car for…read morea snowboard trip up to Massachusetts and rented a standard SUV from Enterprise Island Park. There were no other standard SUVs available, so they kindly upgraded me to a 2023 BMW X1! How cool is that?! I've never been much of a BMW guy and have always kind of scoffed at BMW/Mercedes white SUVs for whatever reason, but I really loved the style, comfort, and performance! Unfortunately, while driving up in Massachusetts, I got a flat tire on my second day into the trip. Turns out it was a nail in the side, so the local Firestone recommended I go to the nearest Enterprise for an easy car swap. It was honestly super easy indeed! They swapped it out, no questions asked, and I made my way home in a beautiful, powerful, and fully equipped 2023 Jeep Grand Cherokee. Gotta love the customer service! And since I'm an Enterprise Plus member, I get points for every ride! I'm now at 1000, which scores me a free day's worth of rental... sweet! Thanks, Enterprise, for having the best prices, best cars - you're definitely my #1 rental pick!

    Visit Date: December 1, 2022…read more Unfortunately I had a minor fender bender with my car the day before. It's possible I'm being scammed. I ended up rear ending someone coming off the parkway. The state trooper who took the accident report said this was a common place to have car accidents. The lady who I rear ended claimed she was dizzy and went to the hospital I felt fine. My car was the car with the most damage, her car had no damage to the back at all. I don't know if my insurance can let me the know the final results of all this but it looked like she was about to go which is why I moved my car forward and she stopped her car as I moved mine forward. Anyway I called geico after the police left the scene and I was able to drive away. They were terrific. I thought everything was going to take so long and they got me an appointment with a body shop in my town for the next morning. Enterprise had someone pick me up from the body shop. When I got there they had a subaru impreza waiting for me which I will be driving until I get my Tucson back. They walked me through everything, noted damage on the rental, had me sign an agreement and I was able to drive off and go about my business. I am able to return the rental when my car is ready to the body shop so the return is nice and easy. If you have to rent go through enterprise. Everyone I have dealt with there is friendly and gives excellent customer service.

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    Enterprise Car Sales

    Enterprise Car Sales

    4.5(35 reviews)
    0.0 mi

    We were in search for a new car since someone totaled my car when it was parked in front of a…read morefamily home upstate. The team we worked with at Enterprise Car Sales was amazing start to finish. At the Hempstead location we worked with Sonia, Anthony and Herber to help us get the right car for us. We tested out a few cars until we got the perfect one for us. They also were able to work with us to transport a few cars to test that were at their sister Enterprise Car Sales dealerships within the tristate area. Their customer service was exceptional. The manager of the dealership, Melvin, also spoke to us and was very friendly. The one thing that stood out from Enterprise versus other dealerships is the no hidden fees. There was the standard dealership fee and the regular DMV fees. Everything was explained to us clearly and it made the process super easy. If we are to consider to get another used car in the future we will definitely consider returning again.

    Rental car broke down. Around summer 2021 or 2022, not sure exact year. Was heading to Hampton…read moreBays,NY where 99 year old mothers lived; came from Westwood NJ. Was carrying a lot of luggage. Their rental SUV broke down; managed to park at Manorville, NY fire station on Manorville Road. It was hot & humid day. Called Enterprise and they took SUV. Was abandoned by Enterprise to fend on my own, for around 2 or 3 hours. Got water from fireman, otherwise would have fainted. Called an Uber, they stood me up, appears Manorville to Riverhead not profitable route. Eventually got a taxi from a nice cabbie, taken to Enterprise Car Rental Riverhead, NY office, where they eventually gave me another smaller rental vehicle, I then filled empty tank and headed toward Mom in Hampton Bays, NY.

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    Enterprise Rent-A-Car - carrental - Updated May 2026

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