Cancel

    Open app

    Search

    Enterprise Rent-A-Car

    2.7 (18 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 week ago

    Enterprise Rent-A-Car Photos

    From this Business

    You might also consider

    Recommended Reviews - Enterprise Rent-A-Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Quick and easy process! The car wasn't very clean as the hose was frozen but still quick response

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jenny R.
    274
    69
    126

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Very helpful pleasant people to work with! In particular Ryan-went out of his way to help us out!

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Charles L.
    6
    241
    136

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of TJ B.
    1
    31
    4

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J N.
    0
    1
    0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.2(5 reviews)
    11.2 mi

    tried to make contact several times while having a car and they took days to get back about stuff…read moreand also the protection plan is expensive as heck overall would recommend them at all

    Above and beyond exceptional customer service!…read more I had to rent a car as part of an auto claim. The only car available on a Friday afternoon was a full size truck. My insurance would only cover a car. I called the insurance company and explained all they had available was a truck that would cost $30 more / day. Insurance said tough luck (and I understand that) and wanted me to call around to other rental shops to check availability at 5:00 on a Friday. I was exasperated after a long day of dealing with the aftermath of a car accident and coordinating repairs. Buddy at Enterprise told me to just take the truck and head home and that they would work something out on their end. I headed home. I called Miles the next day and he told me that Enterprise was covering the difference in cost between the insurance payment and the cost of the truck. I was floored. I would have never expected that! They were sacrificing profit in the name of customer service. They would have been totally in their right to collect the difference (from me if it came to that), but they went above and beyond to satisfy a customer who was in a tough spot. I'll rent from Enterprise forever and highly recommend this particular shop in West Chester!!

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

    See all

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.5(16 reviews)
    3.7 mi

    I made a reservation through the website. I am currently on hold for the 3rd time, we are up to 15…read moreminutes and 30 seconds for a message to come on and say, We can not transfer you. I'm not caring for the customer service already. Calling back for the 4th time to actually speak to someone at the location. Have heard, we are sorry for short delay, all customer service are assisting other customers. Guess I will take additional time to drive to the location. I am now up to holding for six minutes. They should be swamped. Jean, please feel free to call me to discuss my reservation. Below is my call log from Verizon. Never did I speak to a person for 61 minutes. Just call went dead. Then to enter you location and three individuals are already waiting and the other employee decides that a good time to need to step away from her desk. Four people waiting. As I sat there I was never asked what I needed, did I have a reservation. So I got up and walked out. Date Time Destination Number Minutes 10/20/2025 10:17 AM FAIRFIELD 5138293400 2 10/20/2025 10:18 AM FAIRFIELD 5138293400 2 10/20/2025 10:20 AM FAIRFIELD 5138293400 13 10/20/2025 10:34 AM FAIRFIELD 5138293400 1 10/20/2025 10:35 AM FAIRFIELD 5138293400 13 10/20/2025 10:48 AM FAIRFIELD 5138293400 4 10/20/2025 10:52 AM FAIRFIELD 5138293400 5 10/20/2025 11:18 AM FAIRFIELD 5138293400 13 10/20/2025 11:38 AM FAIRFIELD 5138293400 1 10/20/2025 11:39 AM FAIRFIELD 5138293400 6 10/20/2025 11:45 AM FAIRFIELD 5138293400 1 10/20/2025 11:50 AM FAIRFIELD 5138293400 5 66 total minutes and only spoke to someone on the last call at 11:50. Owner responded and provided a link where you can't enter your information. Only this Enterprise in Fairfield. My husband and I used the Enterprise on Route 42 in West Chester many times and Emily and Donavan are exceptional.

    We rented a LG suv. From this location and spent $800 for 5 days. We traveled to chg home for…read moreholidays with our 5yo twins. We had huge problems with the steering when on the rode. Thought it needed new tires but they informed us of just getting new ones. Handling this vehicle was unsafe. My husband had a stroke while there so our son in law dropped it off and said also the drive was horrible. We reported it along with corporate calling us. You think they would have credit some of the cost back to us! No they didn't! Hopefully they fix it b4 someone else drives it!​

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

    See all

    Enterprise Rent-A-Car - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...