good guys, good rates, helped me Out a lot and gave peace of mind. You're in good hands.read more

I had the best experience with them! My car engine quit on the way to camping and they were so…read moreawesome getting me a beautiful rental and sent me to the right place for my car to go! Thank you so much Devon and Dan! You two are the best! They made a stressful situation much easier and I'm so grateful.

I'm writing this review on behalf of Louis A. Stockman. Mickey has been the trusted auto body…read moreexpert for his family for more than 30 years. He's worked on every family vehicle at one time or another, and the workmanship has always been meticulous. If you're particular about your car or you want truly impeccable work, Mickey is the person you call. His attention to detail is unmatched, and he treats every repair as if it were his own. There is no one better in Minnesota or Wisconsin for auto body repairs. If your vehicle is damaged, one call to Mickey is all you need. He is simply the best.

My insurance "Hartford" tried to steer me to another body repair shop…read more I was willing to pay the extra to get it to Mickey. He is meticulous and when the vehicle is complete it's done perfectly. That's not the case with some of the other places available. If you want it done right this is the place.

Would give them 0 stars if that was an option!! Do NOT rent a car from this Avis online. I have a…read moreconfirmation number, but went to pick up my car and they didn't have a car available. AND they have NO idea how I was able to rent online. Apparently it's my fault. I drove over 20 miles to pick up a car and all I got was an oh well I don't know what happened. I hope I save at least one person from the inconvenience I went through...

I rented a vehicle at the Memphis Airport for 3 days, April 2-5, 2023. After receiving my…read moree-receipt via email I noticed some extra gas charges, so I called and was told I would get a $60 refund. But instead of refunding my account, Avis CHARGED me: $3,408.90 and when I called to discuss their mistake was told to email my original e-receipt because the only one they had on record was the incorrect $3,408.90. When I tried to escalate this to a supervisor, the customer service rep. kept me on hold for over15 minutes, so I hung up. The reason I signed up for Avis and became a preferred member was because of their customer service. Today, that service is long gone, and they are not at the top of the list. I would look at renting from Hertz - as they are much more professional and have outstanding customer service.

Do not rent from this location! We had an extremely poor experience with this location. The…read moreperson that checked us in refused to walk around the car when we picked it up and also when we returned it. Two days after we returned it the called and indicated we damaged the car. The small dent they claim we incurred was there when we picked up the car. They sent us to collection after refusing after refusing to talk to us. The lady who contacted us is from a vendor they contract to handle their dirty work. The lady we were stuck with was rude and refused to provide documentation nor talk to the Avis location. Horrible experience. We will never rent from Avis again.

I had an AMAZING experience with Barb at Alamo Rent a Car in the Duluth,MN Airport 10/12/18. I had…read morejust got off of a plane at 11:30pm and was tired from traveling. I was stressed out because the reason for my trip was quite stressful. Anywho- I had booked a car with Budget and tried to get my vehicle but the young man at the counter was so rude to me, inconsiderate and not helpful at all. Turns out there are some new rules at Budget that hinder a car rental unless you have a credit card. The young man wasn't even going to tell me that Alamo could help me so I would've been stranded in a strange place, all alone- what a butthead! Thankfully I walked down the line and saw sweet Barb who greeted me with a smile and promptly helped me and gave me a free upgrade to an SUV since the weather up north was showing snow. Barb helped me to start my journey off on the right foot and she made me feel cared for, safe and like she actually wanted to make sure her customer was treated with respect. Barb is AMAZING at what she does and I was just so thankful and appreciative of her understanding and hospitable nature. Barb is a big asset to Alamo Rent A Car, she will make your experience easy, quick and even fun with her kind words! She really cares about her customers and that is a great employee! Thank you Barb!!! :) :) :)

From the owner: Save time, get great deals and discounts when you book your next rental car with Alamo at Duluth…read moreAirport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in MN and abroad at over 1,000+ airport locations.

Outstanding customer service!! We rented a small SUV (Buick Encore GX) from the MSP airport which…read morewe didn't like due to the small interior space with a car seat/luggage and compact truck space. We requested to switch to a sedan (Volkswagen Jetta) with a larger trunk and interior space. Highly recommend Grant and Rick for their helpful attitude and great customer service!! Thank you!!

Waited until 14 hours before my vacation to call and add a whole bunch of stipulations on payment…read morethat I was not informed about before or after booking. I cannot meet those stipulations so I had to cancel my entire trip and loose all the money on reservations already booked for lodging since it was less then 24 hours notice. Also, they close at 2:30pm everyday and do not offer after hour drop off basically forcing you to rent for another day.

Never again. Returned the car in perfect condition and now receiving bills from a third-party…read moreagency for windshield replacement. Scam. Shame on Avis for poor customer services and for this local franchisee, Sonju Enterprises for running such a scam.

Awesome service! But they only have Fleets of Kia. Prices are reasonable as well! So thanks Avis!read more

Had a rental that needed a mod', for change in dropoff location, DLH to MSP. Tried calling the…read moremain# to mod' the dropoff location, but they were unable to help me because the original airport was a "franchisee". Hmmm. So I had to await their opening, which wasn't gonna be for several more hours. I had to drive to MSP to catch a flight. So I proceeded to DLH to explain and see options. They were a bunch of help. They were able to conduct the mod' at no additional charge. That made this possible. Surprising to me that the dropoff location was able to do what the main personnel couldn't. This was all due to weather. Feared I wouldn't get out of DLH that day. Proceeded to MSP and went about my business. Thank you!

Amazing customer service! Arrived in MSP with my family today and thought I had a reservation with…read moreNational. Turns out, the reservation I thought I had made never went through. After getting the vehicle and having the person at the check out gate not be able to pull up the reservation, I went back to the counter and spoke with Tyler. I explained to him that I had been positive that I'd reserved a vehicle but could not find the reservation email so asked what he could do to help me/ my family out with a van for a few days. He was super nice and helpful getting us set up on the spot and what was even more pleasantly surprising was that he gave several discounts to make the charges very favorable (when he could have easily charged more given the circumstances)!!

I couldn't believe the price I got here compared to U-Haul. Very affordable with unlimited miles!…read moreThe guy working the front desk seems to be the master mind of the place. He was very generous every time I called. When I came to pick up my truck rental I noticed my car had a flat tire he was MORE THAN helpful getting me all set to go. I am very impressed, considering this is our first time renting a moving truck. Would most defiantly recommend to anyone! Especially if you're on a BUDGET!

If I could give Budget Car Rental rental 0 stars I would. I made a reservation for a 12 foot truck…read moreon 8/29/2017 for a rental on 8/30/2017 and, stupidly I'll admit, gave them my credit card information for the reservation. On their website it states that the reservation is not a contract and that I wouldn't be charged until I got the truck. I then realized that I wouldn't need such a large truck and since Budget doesn't offer vans or pickups I decided to go through a different company. I canceled my reservation ahead of time and was sent an email confirming my cancellation. Today I was charged $50 for canceling within 48 hours of when I was supposed to pick up the truck. Mind you, I made the reservation less than 24 hours from when I was planning to pick it up, and was given absolutely NO indication that I would be charged a cancellation fee except for one buried in the terms and conditions. I of course called customer service and spoke to 3 different people, the first HUNG UP on me when I asked for a refund, and when I finally got ahold of a supervisor, he said that there was nothing he could do because I "canceled to use another company." On the reservation page when it asks for a credit card it gives absolutely no warning that you may be charged even if you cancel, and even gives an assurance that "the reservation is not a contract." My question to you, Budget Car Rental, is how uncompetitive do you as a company have to be when you charge $50 to anyone who decides to rent from a competitor? This business practice is obscene and unethical, and treating your customers like this is an unsustainable business model. I also believe that in most states, especially Minnesota, it is illegal to mislead consumers in this manner. I hope that Budget will do the honest and ethical thing and make this right, because as a broke college student about to start school, I can't afford to be stolen from and I will make it my lifes mission to spread the word about how bad Budget Car Rental is.