I've been renting from them for five years now (every time I've visited Montréal) and I've always…read morebeen very happy with their service and quality. Can't say enough good things about these guys.

I rented quite a bit of cars from different companies, but this Avis location is very special. It's…read morevery conveniently located and if you take a car for a few days and stay in area you can use hotel 10 parking (unofficially, but you will get a gate code from Avis) The most important thing is the proprietor of this place. Shabab is incredibly helpful and awesome person. Over time helped me to get very good deals on upgrades and called me when I forgot to top up the tank instead of charging me 3$ per liter. A+

Excellent service from Troy! Made things fast, easy and had us on our way in no time. He was the…read moreonly one at the desk and was handling multiple customers at once. Highly recommend renting from here and hopefully Troy will be there to help! Great experience.

I left my reading glasses in my rental car. I called the next day and spoke with a staff member…read morewho immediately said he was the one who had cleaned my car and he had my glasses. I emailed him a UPS label and he sent them to me. I was grateful. It did not feel like a big corporate exchange. I called, got through to the office immediately, spoke with a human being, and he helped me out. The car was just ok (I got the cheapest one), but the staff was lovely and helpful!

Careful with the wording in your contracts…read more I went in thinking everything would go well. The sales lady seemed so nice. She kept specifying that anything we brought up before sale would be looked at- That they legally HAD to. So, after the test drive, we brought up a few problems we noticed, one being a large rust spot on the inside of the driver door. We were told by Audrey, that they would send it out and have it sanded and repainted. While putting notes in the contract, she showed us as she was writing: check breaks, front and back, client hears noise, check wheel barring, 'touch up porte en avant gauche. ' I thought nothing of it at the time because of our conversation. When I go to pick up the car two weeks later, I mention the rust and she states that it was sanded. She does NOT take me outside to see the car. I then see her outside the car I'm about to buy, with the driver door open for quite a while. She comes back in to pass me the keys to the car we were trading in so I ask her if everything is okay with the door. She states yes, that she was just doing touch ups. I ask AGAIN, if the rust was sanded though, and she says yes. So I continue waiting for the finance portion of the appointment. When I was finally done with the finance aspect, it was an hour and a half later, had my kid with me, and just got in and drove away as it was well passed her supper time. The next day, I go check, and all that was done was a botched paint touch up over all the rust. On top of that, she must have gotten it all over her hands, because it's on the steering wheel and the seat. I write to her and tell her that I will be in on Monday to deal with this. She messages me back Monday morning telling me that there's nothing more they can do. That the paint wasn't like that when she saw it Friday and that it had been smooth. It must have been the rain (It rained for about 5 minutes Sunday). When I returned and spoke with a manager, it will now be dealt with, however, she stated that paint pen was indeed a touch up. That she never said it would be sent in or sanded. I was also told by her, that when they checked the wheel barring, it was just a loose screw and they tightened it... I'm not a car person, so I found out later. But wheel barrings, don't have screws. So that was a nice touch from her... If I had wanted to deal with sneaky car problems, I would have went to H Gregoire. I expected more from a dealership, but shame on me. I do not recommend dealing with them...

Worst service I have ever experienced in trying to buy a car. If you are an Anglophone drive over…read morethe bridge to another dealership. Do not recommend.