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Enterprise Rent-A-Car

2.6 (77 reviews)
Special Hours Closed
Updated 2 weeks ago

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Keittisha W.

We got a rental and out for GURLZ TRIP. PA, here we come. So far, the car is driving fine, even tho I'm not the driver. We have 20 miles to go before we hit our destination. We do have to drive back, so I don't want to give it it 5*s just yet.

What happened to a full tank of gas?
Evelyn A.

I rent cars from Enterprise across the U.S.- this is the only location that has me call my credit card company to confirm my out of state address- even after just renting from this exact location a week ago. This location has some questionable billing practices as well- they add to the price quoted on the app- I have platinum reward status and they still make you jump through hoops - the service here is unacceptable... this is the gas gauge at receipt of rental - skip this lication

Front desk
Shane V.

Let's begin with their phone etiquette - shockingly rude, zero customer service skills. Their demeanor was so discourteous that a name wasn't even offered.

Family gathering in Connecticut facilitated by enterprise car rental
Shera T.

Came in with a reservation shortly before closing, the evening before Thanksgiving. They were absolutely slammed, and still tending to each customer with courtesy and kindness. Above and beyond with customer service as far as Im concerned. Full disclosure, the vehicle had a strong cigarette odor, and probably could have used a good detail. But if that was all standing between me and seeing my children/grandchildren on Thanksgiving, I'll take it! wouldn't have wanted them to put the car out of service for that reason. Still, if you are sensitive, it truly was a very strong odor. On the return, again, fast friendly service. Will definitely return when the need arises.

Lies
Bryan R.

This is my second time in a few weeks using Enterprise. The last time it took close to an hour to get out of the facility. When I left, I drove a few blocks and immediately returned the vehicle. The vehicle was dirty inside and out and had a bad odor. There were multiple warning lights activated on the dashboard. They exchanged for a vehicle that I had to request washer fluid be added. Today I was scheduled for an 11am pick up. I did the "Ready pass" on line for a quicker transaction. There is a long line of people here that did the same, yet they do not have vehicles for us. I have a tight schedule today with a long drive ahead of me. This is not quality customer service. One hour late with no time frame in sight. Apparently, the website allows us to prepay, register and do the ready pass yet we are told they have no control of not having readily available vehicles. A vehicle came in now that is not what I paid for. They are washing it. I expect the pricing will be adjusted accordingly

Rental car from Enterprise on Eastchester Road Bronx NY

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1 month ago

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1 year ago

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11 months ago

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2 years ago

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Thanks for the review, Keittisha. Take care. – Lisa S

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10 months ago

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4 months ago

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5 months ago

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7 months ago

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2 years ago

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2 years ago

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4 months ago

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2 years ago

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1 year ago

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1 year ago

Pretty shitty and inefficiently run place of business. Take reservations but don't know how to hold them.

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3 years ago

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5 years ago

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5 years ago

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3 years ago

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4 years ago

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2 years ago

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6 years ago

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4 years ago

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11 years ago

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6 years ago

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7 years ago

After all that I was overcharged and called credit card company to dispute in progress now

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7 years ago

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5 years ago

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4 years ago

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8 years ago

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13 years ago

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7 years ago

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8 years ago

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6 years ago

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6 years ago

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4 years ago

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Ask the Community - Enterprise Rent-A-Car

Review Highlights - Enterprise Rent-A-Car

We were there for awhile, my sister trying to decide which rental would be better for her (she would have to pay out of pocket if she upgraded).

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

2.7(81 reviews)
2.2 miBelmont

Rented a car for the first time ever on Monday 8/4 until Tuesday 8/5. Made my reservation online…read morefor 10am and arrived at 10:10am and was out the lot by 10:40am. They took some time to process everything due to people already there waiting ahead of me. The staff was nice and the guy brought the car and had me look at everything. I took a video and photo of the gas and left the lot. I want to say i read everything on the website and related to the reservation. I am a very thorough person and brought my debit card, license and ConEdison bill. Everything went smoothly. The next day when i brought the car back, it was 10:03am. There were a few people coming in and out and they had to move the cars around so i can get in. The guy that took the car back was so nice and so was the woman that inspected the car. She even shook my hand, super professional. She refunded my $300 deposit and told me the charge would be $85. My deposit would be returned in 2-4 business days and i got it back today, 8/7. It only took 2 days, which is great. I really liked the service i received and i already made the next reservation to rent a car from this location at the end of September for 2 days. My only recommendation is for them is for the bathroom to be a bit cleaner. It was a bit dirty but i had to use it after returning the car since i had to take public transportation home. Otherwise, great experience

The moment you walk in her, your greeted with a welcoming face. More than 3 people at the reception…read moremeaning your wait is less than expected. My rental was very accommodating due to my needs. The car given very nice, clean. I highly recommend this place for your future car rental overall other Enterprise location, I observed this one has better cars, and most better customer service I give them A+.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Enterprise Rent-A-Car - carrental - Updated May 2026

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