They're CROOKS! Sold my 18 year old daughter a Kia Forte with the wrong engine in it. When she…read morebrought it to our mechanic, he called and said there were many issues with the vehicle. 1)First and foremost was the wrong engine in the vehicle to which whomever swapped the motor took a grinder and ground down the engine block to make it fit. 2) Next the air compressor is not attached to anything and flops around the engine compartment because once again wrong motor covers up the anchors for the compressor. 3) there are at least 4 different sensor wires that are not attached to anything so we don't know how the wrong engine is performing. 4) the timing chain/belt is worn and when you move from a dead stop you can hear it whine. 5) the engine and transmission don't line up properly so when you give it some gas you can hear the the grinding of the gears. I would not recommend this place to anyone! Even if you're my worst enemy. Called The owner explained what our mechanic found and he tried to turn it on us that Chausee's automotive which is a trusted shop in Sun Prairie (been in business for over 40 years) was wrong and didn't know what they were talking about. I went to school with the owner. Next we set up an appointment so his mechanic could look at it. Called the night before and changed the time. I called back and he never responded and haven't heard from him since. Please don't throw your hard earned money away at this place.

From the owner: Car Dealer, Auto Repair. read more

Was right before a late notice long trip. Needed an oil change. Service people got me a next day…read moreappointment. Then onsite staff (Nicole - I think it was) was very helpful and pleasant to deal with. The coffee in the waiting room is delicious also. Thank You! Also, Ron was a good guy to deal with when purchasing my car. He's decent sales dude!

DO NOT GO HERE!!! This place is a JOKE!!! The mechanics are HORRIBLE!!! I honestly do not know…read morehow they even call themselves mechanics. It will take them 3-4 times of "fixing" a single problem; and if it actually is fixed, it will have costed you now 4 times the amount! DO NOT GO HERE!!!! I have never worked with such dishonest professionals in my life.

We needed a "special" tow this week - one that required special expertise. Mike from Vic's knew…read morejust what to do. He arrived promptly, he worked quickly, he was knowledgeable and helpful. I highly recommend him any time!

From the owner: Specializing in: - Auto Repair & Service…read more- Automobile Body Repairing & Painting - Towing

They really helped me out in a pinch a few weeks ago! A few screws on my car were loose and they…read morequickly helped me. Very nice people working as well.

Straight up con !! Charged me for a 150 !!!!!! For a estimate I never received.Ass backwards place…read more.A creditable body shop does not charge for a estimate!!!!.

I would not suggest this business! Reggie isn't accountable or responsible. We waited for over 2…read morehours for a ride and his excuse was he, "ran out of gas!" We're paying almost $200 to be somewhere and that's your excuse. We never got refunded or an actual apology. Definitely wouldn't recommend him!!

Mr. Baker is awesome prompt and professional if you are in need for a personalized chueffering…read moreservices give him a call.

My first experience with this establishment came on 7-10-2024 at approximately noon…read more I had contact with at least three employees. I sensed professionalism from all of them. At no time did I sense any negative vibes, warning flags or concerning behavior. I am proud to say, "I have no problem coming back to do more business with this establishment as needed".

I had a very disappointing experience with this dealership. I purchased a used car that broke down…read moreafter just two days of normal use. When I contacted them to explain the situation, they refused to respond. I took it to another repair shop and they tried their best, however it was ultimately deemed irreparable. Finally got ahold of Zach 2 months later. There was no effort to remedy the issue or discuss any reasonable solution. They did offer to charge me $50.00 an hour to look at it AFTER telling me it had a catastrophic electrical failure. It felt like once the sale was complete, customer service no longer mattered. I understand that used cars can come with risks, but a vehicle failing almost immediately raises serious concerns about how it was inspected or represented before sale. I would strongly caution others to be very careful when considering buying a vehicle from this dealer. Make sure to get an independent inspection and understand exactly what you're getting into, because support after the purchase will not be there.

I was traveling on vacation towing my boat to my destination when my vehicle began running poorly…read moreand my check engine light started flashing. I pulled off the highway and found the nearest repair shop I could find, which ended up to be High Tier Automotive in Beaver Dam, WI. Even though it was about twenty minutes before their closing time, they diagnosed the problem with my vehicle and worked late to fix it. They got me back on the road that day and I did not have any vehicle troubles after that. I found them to be very knowledgeable about what was wrong with my vehicle and very helpful to get me back on the road at a reasonable cost. I cant say enough good about this place. They went above and beyond to help me out of a situation. If I lived closer to this shop, I would take all my vehicle repair and maintenance business here.

Truck engine was rattling like crazy for quite a while, esp when i accelerated. i had it in for…read moresteering linkage (great job also) and mechanic found all bolts on exhaust manifold were sheared. They did a great job! i couldnt believe how quiet that engine sounds now, and i dont have to worry about something falling out on the road. they also welded an exhaust pipe that had a split. excellent job all around, they really went above and beyond in getting my beloved truck running like new.