I wouldn't wish this real estate company on my worse enemy. The lack of commitment to anyone of the…read moretenants is sad, inhumane and employees need serious customer service training. All I need is to break my lease. Why can't anyone to my concern? I'm trying to do right on my end. The conditions of the building are horrible, roach, mice infested. I need out asap or I will get the news involved!

Google Review left by me about your corporate office:…read more They charged my mother-in-law's checking account and she does not and never has lived in one of their properties. Fraudulent charge. My wife, who is also on the account, tried to reach them and had to leave a message. They have not called her back. I read on the BBB site that a common complaint about them is that they are unresponsive. CYM Living (Owner) 5 hours ago We take this matter seriously. Please call us at (312) 924-5745 to resolve this unauthorized charge immediately. We will investigate and address your concern promptly. My Response to the Owner: Ok. My wife got ahold of someone at the number you gave me. Here is the report I get from my wife on her phone call with your company: " I talked to 2 people. I was told that we need to take legal action. They're worthless. Couldn't hardly get a live person on the phone. "

Extremely helpful and knowledgeable about property management. From doing everything to help…read moretenants to making property owners happy with many years of experience in renting , bookkeeping, remodeling and all the challenges that come along with being a property management team.

Chicago RPM goes above and beyond to keep their tenants happy. I have been very impressed with…read moretheir customer service and familiarity of the Chicagoland area.

These Griffins are the nicest people . They took a chance on me I will never forget their kindness…read more. If something was broke they came out in a timely manner always . Building's were keep clean on the outside by a company. I appreciated that . I would rent from them again.

Unprofessional, disrespectful and untruthful. Procrastinates and waits until the last minute to…read moreprovide services and is never on time, sometimes does not show up for appointments and always has an excuse. Does not have a permanent or reliable maintenance team and seems to acquire men to do jobs who have questionable skills, appearance and attitude and have no identification or work orders to present when sent for repairs to tenants' apartments. Provides as little service as possible and asks tenants for additional rent funds to pay service providers such as maintenance personnel to clean up the property or tells tenants "it's not in the budget" when tenants ask for repairs or replacements to owner provided supplies or provisions. Does not hold up to the lease contract in providing heat and other essential services especially in not providing adequate ans sufficient heat and turning off the heat before June 1st which is a violation of the City of Chicago landlord/tenant ordinance which forbids landlord to shut off or not provide heat between September 15 to June 1st..

I decided to rent an apartment on the Southside of Chicago from this company and I had the most…read morehorrible experience. When I went to view the apartment I saw a dead roach and I was assured that the apartment would be fully fumigated before I moved in. I was uneasy but decided to trust them. So I paid the security deposit and the first month's rent. So I decided to go the day before I moved in, to clean the apartment. I saw a number of LIVING roaches in the bathroom and the kitchen. I was HORRIFIED! I decided to not get the apartment. I never spoke with the landlord, I always worked with 2 ladies in the office. One was nice but the other had an attitude after I decided not to move in due to the roaches.Thankfully, I got the first month's rent back but the landlord decided not to give me my security deposit back. I kept calling to try to talk to him about it but the lady who worked there got an attitude and told me that it is hard to find apartments in the city that have no roaches or rodents. If I would have known that I wouldn't have even looked with them. I will never rent an apartment from this company. BEWARE IF YOU DECIDE TO RENT WITH THEM. You can get a better apartment. I am very happy to say that I have a cheaper apartment, the same size, minus roaches and rodents.

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

Terrible! I highly discourage use of this company for small condo associations. They barely did…read moreanything for us and did not perform a proper handover when we ended our contract with them. Our ComEd bill was still in ProInvest's name when we independently took over. Although our bills were paid by our HOA checking account, ComEd refunded money to ProInvest that is legally ours. ProInvest has gone silent in responding to my refund requests.

legitimately the worst possible property management company. I didn't think service and maintenance…read morecould be this bad, it's insane. I am not one to complain and this might be my first ever review online about a company. it's crazy that companies like this can remain in business and these people can still have jobs. it's ridiculous. isn't this a free market?? owners of buildings need to choose other options

There are pros and cons to this company, but the cons outweigh the pros…read more Pros: maintenance is very responsive and comes in a timely manner. The units are also nice and the fixtures are classy. Cons: I asked if I could extend our lease until the end of October (Lease ended July 12), as I relocated back to Chicago, and had tenants in the property I owned. We were told by Latoya Sallie that it would be extended to September 1. I was okay with that. Victoria sent me the extension renewal via email and I signed it electronically, but all the sudden it disappeared off of their portal (PRINT EVERYTHING), and nobody had any answers and acted completely confused. My lease extension was not honored, and they began showing the unit to prospective tenants. As a result, my 4 year old son and I have to live with a friend until October. THE WORST PART. The 4500 S. King Drive (I was in 2N) building is infested with mice. From December until July, I have caught 11 mice. Yes.... 11. And I am not a nasty person. I thought they would disappear once the weather warmed up, but I saw 2, and caught 3 within the last 2 weeks (it is currently July 9th). I started taking pics towards the end of the lease, but I should have taken pics of them all. I am upset about the lack of communication, and the ball dropped by Latoya Sallie, but I am honestly relieved to finally get out of this mice infested building. I could not relax AT ALL. Once they began showing the unit, I took the liberty of leaving a message to prospective tenants to let them know the building had mice. Petty? Yes, but I was pissed. Despite the mice issue, I was willing to stay to avoid the inconvenience and expense of moving twice in 3 months. I felt I was I good tenant. Paid on time EVERY MONTH, and treated the unit as if it was my own, but they don't give a shit about that.

For the past couple of years, my family and I have lived in a Southside Stories unit and have been…read morequite pleased. Admittedly, the application process was lengthy and at the time, felt a little daunting. That being said, once we were approved for our unit and settled in, we've been happy. The unit and the building are well cared for. During the winter months, snow and ice are always cleared in a timely fashion and in the summer, the grounds and shrubbery are nicely manicured. When the need for maintenance has arisen, the team at Southside has been very responsive, working to ensure that the problem is fixed as quickly as possible. Aside from the property itself, we have enjoyed getting to know our neighbors. Southside has done a good job of bringing together people who value themselves and their neighbors, everyone working together to create a climate that feels less like an apartment and more like a home.

The strategy with Web Property Manager is one of confusion or deflection. Remember: when you do not…read moreget paid, it is your fault - You obviously misunderstood the interface, or misunderstood that it is a privilege to get a response from Paul (busy family man!) Remember: You did not get paid because you did not understand his interface. Paul moved in a tenant without my knowledge or consent. Paul collected a move in fee. Paul collected first month's rent. Paul collected second month's rent. Paul lied about it. When I confronted Paul about it, he cussed at me like a 5th grade bully, explaining that it was my fault. I had to fire him.

Paul and Steve were awful. This was very bad and frustrating experience. I decided to work with…read morePaul because his office location was fairly close to my property location and thought it would make management somewhat easier for his company - I was wrong. Paul was completely unprofessional and nearly impossible to get in touch with. The guy (Stephan Iwaniec aka Steve) he had showing my places also would not answer calls and even posted the wrong pictures of my units in the terrible listings he made! After several failed call attempts and voice messages over several days I sent Steve a text message asking to call me - he immediately replied asking who I was. I emailed Paul to let him know I would no longer be needing his services and he never responded. However, I did get a text from Steve the next day asking if I still wanted him to rent out my units. Unprofessional. There's a number of other issues/red flags I could list but what's the point - avoid this company if you can. My initial vibe was off about Paul and I'm grateful I didn't sign the bogus contract he sent or I would be stuck with him. Paul and Steve are money hungry and not worth the trouble. Also, be cautious of Paul's references cause they seem to be shady as well (Anne P., etc.). Overall, this was a terrible experience and complete waste of time. I'm still looking for a property manager with only a week left before I move out of state.

Tiffany is A Great property manager and well organized. You property is in good hands with Tiffany…read moreand her team because She is so deeply vested in the real estate game and property management.

Art Property Management is very professional and provides great comprehensive services. They…read moremanaged my property and were always available, would communicate and concerns or issues, and vetted my tenants responsibly. As a single woman with investment property, I was hesitant to use a management company (had a bad experience with one), but they were AWESOME! I would highly recommend them!