Unprofessional, disrespectful and untruthful. Procrastinates and waits until the last minute to…read moreprovide services and is never on time, sometimes does not show up for appointments and always has an excuse. Does not have a permanent or reliable maintenance team and seems to acquire men to do jobs who have questionable skills, appearance and attitude and have no identification or work orders to present when sent for repairs to tenants' apartments. Provides as little service as possible and asks tenants for additional rent funds to pay service providers such as maintenance personnel to clean up the property or tells tenants "it's not in the budget" when tenants ask for repairs or replacements to owner provided supplies or provisions. Does not hold up to the lease contract in providing heat and other essential services especially in not providing adequate ans sufficient heat and turning off the heat before June 1st which is a violation of the City of Chicago landlord/tenant ordinance which forbids landlord to shut off or not provide heat between September 15 to June 1st..

I decided to rent an apartment on the Southside of Chicago from this company and I had the most…read morehorrible experience. When I went to view the apartment I saw a dead roach and I was assured that the apartment would be fully fumigated before I moved in. I was uneasy but decided to trust them. So I paid the security deposit and the first month's rent. So I decided to go the day before I moved in, to clean the apartment. I saw a number of LIVING roaches in the bathroom and the kitchen. I was HORRIFIED! I decided to not get the apartment. I never spoke with the landlord, I always worked with 2 ladies in the office. One was nice but the other had an attitude after I decided not to move in due to the roaches.Thankfully, I got the first month's rent back but the landlord decided not to give me my security deposit back. I kept calling to try to talk to him about it but the lady who worked there got an attitude and told me that it is hard to find apartments in the city that have no roaches or rodents. If I would have known that I wouldn't have even looked with them. I will never rent an apartment from this company. BEWARE IF YOU DECIDE TO RENT WITH THEM. You can get a better apartment. I am very happy to say that I have a cheaper apartment, the same size, minus roaches and rodents.

These Griffins are the nicest people . They took a chance on me I will never forget their kindness…read more. If something was broke they came out in a timely manner always . Building's were keep clean on the outside by a company. I appreciated that . I would rent from them again.

My boyfriend and I had a 10:00am appointment this morning to view a 2BR apartment a few blocks from…read moreboth of our childhood homes. It's professional and honestly customary for the leasing agent to be there prior to the appointment. No worries if you arrive at the exact time. We're not petty. It is however, worrisome that you don't show up at all. The assistant/receptionist at the office can offer no explanation; doesn't know who we were to meet with and didn't even ask us what property we were at. All we can get was an apology that was not sincere and the offer to reschedule. First, why did the leasing agent not call/text us to inform us that you would be arriving late? We didn't get a call until nearly 40 minutes after our appointment time. He offered no explanation to my boyfriend. He stated, "Hey, I guess I missed you." How about you miss us with that bs cliched industry talk. We left as you were over half an hour late sir. Second, how is it that the person answering phones at your office has no clue as to who we are meeting with let alone why the leasing agent is late. Who is in charge of the scheduling? Why did the assistant/receptionist not make us aware the leasing agent had a flat tire(which we later found out when he called). She told us he would be there in 15 minutes. No ma'm he was not. Finally, this is why it's so incredibly hard to support what I'm assuming is a black owned business on the south side. It's not enough for us both to be black for me to wish to continue doing business with you. Where is the customer service? Where is the professionalism and personal accountability? I hold Enterprise Realty to the same standards as other agencies such as @properties and Baird Werner. Don't treat us like this because we're black southsiders. If you want our support, be professional and show us you deserve it.

What a helpful guy! I'm an out of state broker and the gentleman who answered the phone took 10 min…read moreto answer all my questions. Woody Remax commercial

I can honestly say, that in all my years in real estate. I've NEVER met a real estate professional…read moreas unprofessional as Johanna Parra! NEVER!!!

Eric, the owner, made an appointment for us to come out for contract work he needed. I told him…read morewill be there in 1 hour. When we arrived in an hour, he had another contractor there. Not professional. It only would take a quick call to cancel. Would not return any calls.