Horrible customer service experience in their administrative department!!!!! They will mess up simple things and blame you. It may be worth the extra money to go to a certified dealer or Car Max. read more

We had the best car buying experience at Enterprise Car Sales, in Larchmont,NY. Carol, our sales rep, made me feel comfortable from the first phone interaction. When we arrived we were greeted by the manager and the rest of the staff. The car was in the lot, clean and ready for a test drive. When it was time to seal the deal, it was so easy. You can see everything she did regarding the car on a big screen that faces you, while explaining each step. We are very happy with the purchase we made at Enterprise. I would highly recommend buying a car from them. They are a haggle free used car dealership read more

I am so grateful for Carol, the sales person at Enterprise. She was patient with my unfortunate issues with acquiring insurance. She held on to the car I wanted to purchase until I resolved my issue. She even extended me a ride home when I wasn't able to drive my own car out of the lot. I felt like a real person and not a dollar sign at Enterprise. I bought a Chevy Equinox that was in tip top shape like it was in out-the-factory condition. I recommend buying a previous rental over major brand dealers. FYI: Enterprise at Larchmont has great bevs and snacks while you wait for paper work. read more

I bought my latest car this past weekend with the help of two associates at this location! I started the process with one over the phone, and when I arrived, I was greeted by someone who matched my family and me with the best car option ever. We received a warm greeting once we arrived, and the manager and assistant manager took time to greet us throughout the journey. The assistant manager, Tricia, is the GOAT of the facility, and she stated, "I will never Leave Enterprise" catchphrase. Both Issac and Tricia took the time to review every need not only my wife and I had but also my son and our family dog, who were absent. The experience became well-rounded when Issac and Tricia informed me that I could return my rental at the car sales location because it was also an enterprise location - TALK ABOUT SERVICE! I am the only driver in my family; therefore, once we started signing the official paperwork for our newest member, the logistics of getting home became relatively easy, but Issac put those fears to rest and checked the rental back into the system for us. My wife and I learned so much from our few hours at the facility. Five-star All-around for Enterprise Car Sales of Larchmont from the P. Family! read more

As a consumer and dealing with car dealerships for a pre-used certificate vehicle, Enterprise made the trip worthwhile. Not only did I pay, what I had in mind but the excellent communications and 2019 Dodge Journey Crossroad. Made my year. Ask for Justin V. DeRocco. Or any other sales associate. They are Great! Like to mention, they went beyond normal customer service. They delivered my registration to my home. OMG. Find me dealer that goes 110%. read more

Enterprise Car Sales - Great value and thanks to Enterprise. - Car Dealers Near Me - Larchmont, New York

Over the past two days I have been extremely satisfied with a car buying purchase. Carol was I like to say a Great Salesperson who pays attention to Detail. She has made this a easy one stop shop. I had the pleasure of meeting her Manager Shavar he could not be more genuine as a manager and most of all a really nice guy. You both make a great team and will recommend you guys all the time. Great Job +++++ read more

Thank you Oraine at the Larchmont Office with the purchase of My GMC Terrain. I also would like to thank the mangers who helped facilitate the process. read more

Carol W provided excellent service. I wanted a VW electric car to get ahead of all the major gas price increases, and while they did t have that vehicle, Carol advised the immediate availability of a very recent Ford Fusion which actually suits my family much better anyway. Carol was very professional and took care of business. Carol also has excellent taste in glasses ;) read more

By far the best experience purchasing an auto. I never raised my voice nor did I have to use any expletives to get my point across. I dealt with Jean and Matt and I couldn't be more pleased. These guys answered every question and were very thorough as we went thru each step. I financed thru MCU and it was a breeze. I still can't believe it was this easy and this pleasant. After agreeing to the terms, I was presented with options for additional warranties, all of which were explained in detail. I never felt any pressures whatsoever. This location far exceeded my expectations. Thanks again Jean and Matt read more

My wife and I recently bought a car at Enterprise Car Sales in New Rochelle, NY. We spent a good part of the summer researching cars and car dealers. As everyone knows the "pre-owned" car buying experience can be fraught with pitfalls and stress. However, our experience at Enterprise was easy and stress-free. The price, as advertised, was the price we paid. The staff was friendly and professional. Shout out to Jean and Michael who went the extra mile to make sure that we felt comfortable and happy with our car purchase. If you are in the market for a CPO vehicle skip the dealerships and used car lots and head over to Enterprise in New Rochelle. read more

I had a wonderful experience with Carol. She was knowledgeable and attentive. It was a stress free experience. I am going to recommend to everyone I know who is planning to buy a car to go to Enterprise of Larchmont. read more

I Purchased a vehicle with Enterprise and I could not be happier with the experience. Justin and Liam were very professional and patient as I reviewed options and chose a car that I'm happy with. It's worth paying more to deal with honest professionals. read more

The car I purchased with car sales was a success and I must thank Steve Cardona for helping me pick one. He asked me what I wanted and showed me cars that he thought would fit my needs best. I am very content with my purchase, and thankful to have had a patient personal sales agent like Steve Cardona. I was able to drive the car out of the lot that same day! Tip: He's bilingual too, ¡qué bueno! read more

I definitely give Enterprise 5 stars. This was my first experience purchasing a vehicle with them. It was stress free no pressure selling. I like their no haggle pricing. Abby was friendly, knowledgeable, accommodating and efficient. She made the experience enjoyable. I will definitely recommend Enterprise as the place to place to purchase a newer car with low mileage and a good price. read more

We were stunned when we found out we could actually get a 2013 Dodge Avenger, at all, much less for the price we paid. Aurey Kauman was brilliant! Took his time and got us a car loan, tags, and insurance. The complete package. Everyone there was very friendly and helpful. Would do it again if we had to. read more

I can't say enough nice things about Albert & James over at enterprise car sales in New Rochelle . Albert made sure I got the car I loved and stayed within my budget(thank God) James Fangmann went above & beyond. James stayed behind 1 hour after work so that I could get my car & drive home. Even thru it was hour after closing James didn't rush me in anyway. James actually took the time & sat down with me inside the car & connected my phone to car system & showed me other features in the car. James stated he wanted me to be happy I was their customer. My male friend went with me both days and expressed that if he was in the market for a car he would definitely buy from enterprise. My friend stated I made a good choice going with enterprise. I could go on & on about the service I received from enterprise. They are a great company. I will definitely be doing business with them in the future. read more

Enterprise Car Sales - Black beauty - Car Dealers Near Me - Larchmont, New York

Enterprise Car Sales gets an A++ . They made our buying experience pleasant. Leigh Anne was the BEST. She was patience, understanding and diligent about making sure our wants and needs were satisfied. Highly recommended. I will definitely go back in the future. read more

Love it, love it, love it. I had an awesome buying experience. The sales associates were amazing. They truly made my car buying experience hassle free. From the point of sale to leaving with my license plate all of it was hassle free. If you are looking to buy a vehicle I would definitely buy from them . They were one of the nicest people ever . I truly appreciated my car buying experience. read more

Leigh Ann at Enterprise was so helpful! She wasn't the typical sales person. Usually a typical sales person puts pressure on you, rush you to buy or make a decision, are impatient and could careless to help you even after you make a purchase because they sealed the deal and got their commission. Not Leigh Ann. She was patient, very patient, and after I made my purchase she still helped me with whatever I was concerned about and needed. I would go to her again in the future. Thanks Leigh Ann :) read more

My experience at this enterprise was amazing. Sales Representative Justin made the entire process enjoyable and quick. Justin was not pushy or overbearing in any way, he allowed us the opportunity to look around without pressuring us into something we didn't want. He was pleasant and straightforward throughout the entire process. He was knowledgeable about each car and helped us find something that fit our budget. Justin took care of everything from contacting our insurance company so the vehicle can be added to processing all the paperwork for the DMV so we did not have to make the trip there. I would highly recommend this Enterprise and if you go there look for Justin he will not disappoint. read more

Great Customer Service and Value. I bought 2 cars here., both have been trouble free. No pressure, no BS. The best car buying experience I've had in 35 years. read more

I went to New Rochelle for a car. I called and spoke with numerous people. After finding a car I wanted, I was advised to come in and take a look. I called back later that day to advise I would be in the next day. After arriving I was questioned why I didn't call to advise I was coming, then come to find out the car wasn't there on the lot. I was then asked to look at another car I was interested in, the sales guy said "the keys are in it, go take a look" . As I was getting in the car I noticed some of the employees outside in the lot were staring at me. As I got into the car I noticed this overwhelming smell of weed.....well, I figured out why they were staring at me. The sales guy came over and asked what I thought. I told him the car smelled like weed and his response "oh, that's a rental that was just returned". Obviously that wasnt true because this car was for sale which is why he had me look at. It was clear .... He knew the employees smoke pot in these cars. Of course I was shocked and right then and there realized what kind of people I was dealing with. As I went inside and asked him if I was able to go to the CT at the other Enterprise where the car was to check it out, test drive ....etc. I didn't want to be there anymore and I was told NO, they don't do that. He then picked up the phone, called my insurance company and requested an ID card. I stopped him asking him What he was doing considering, we haven't even spoke about money, taxes, payments .... overall the total amount of the car. He told me he needed my insurance card before talking about #'s. Of course that was BS and was totally shady on his part, but maybe He was high as well. Totally unprofessional and disgusting. End result.....I left and went to an actual dealer. NOT eneterprise......Im only judging on this eneterprise in New Rochelle, But I will never again consider going to an enterprise again.....not for a rental nor a sale Disgraceful !!!!!! read more

We just purchased a 2016 Hyundai Sonata from this location. I visited a few dealerships, and they had the best customer service by far. George, our sales person, went above and beyond in every way. The manager, Matt, was also super pleasant and easy to work with. Great deal. Really nice car. We loved the no haggle experience! They gave us the trade in value on our car that we needed to make the deal possible. I am very grateful my colleague told me Enterprise sold cars. Excellent experience! We highly recommend! read more

I am highly disappointed in the situation with my Jeep. I had to sit around for nearly 5 hours waiting on a repair that should have been done before. In addition one of your managers has the nerve to give me an attitude. I wasted time, had to pay for gas to fill a rental that would not have been necessary if you had truly inspected the car. After that experience I would never return to buy a car from you and will never recommend you either read more

I had an amazing experience with Enterprise Car Sales of New Rochelle. They treat you like family! From the salesmen to the supervisors, everyone is extremely friendly and courteous and they ensure your car buying experience is phenomenal. They check up on you even after the 7day trial period ends. No gimmicks or hidden fees. I had such a good experience i brought my coworker to purchase a car there and she loved it as much as I did. If you're looking to get a used car go see Daniel Bass or his supervisors Brandon and Leroy. read more

I had a great experience with Enterprise Car Sales. They took their time to find me a car that met my needs and stayed within my budget. I look forward to working with them in the future. read more

Gavin was such a big help when my husband and I purchase our 2016 Dodge Journey this past weekend. We were torn between that and a Honda CRV. His information on both vehicles helped us make our final decision. He was great!! read more

I have had the best experience dealing with this company. This is the 2nd time the supervisors get me out of a jam i had with my car that i prchased from them a year ago, not even recently! They were extremely patient & concerned with my problem. They made calls to help me with my situation & gave me information i didnt even know! Thank you thank you so much to them! I would 100% recommend them & already have read more

Brandon is the best! He will answer all calls and texts immediately...has all the answers and professionalism you could ever want or need. Brandon was polite, respectful, honest and kind. I highly recommend Enterprise Sales in New Rochelle. read more

Wow very dissapointed and no longer a customer of Enterprise Car Sales of New Rochelle or their franchise as a whole! My wife and I wrote a previous review giving Enterprise sales a three star (love the car) adding the reason why it was not a four or five star was because of misrepresentation and confusion about the vehicle between Enterprise facilties which resulted in us being given incorrect information about the vehicle we purchased after signing. The true testament to the 3 star was more so how management handled the situation which they acknowledged was their fault. Regardless of what the issues were, we certainly did not feel like valued customers of Enterprise through their managment department. On top of the fact that at the point of all the miscommunication, we had now lost other car options and felt "stuck" with Enterprise so we were feeling taken advantage of as well. As a result of that review, we recieved an unwarranted request from the community relations team at Enterprise to call the management office to resolve the situation. The representative seemed optimistic that things could be corrected and their seemed to be acknowledgement that matters could have and should have been handled differently from Enterprise's end especially in regards to my wife and I not feeling like valued customers. Management stated they understood our concern and would report the issue to corporate in an upcoming national meeeting for advisement and resolution. (3 weeks later)-We get a call today from management stating our suggested soulution had been denied by corporate nor did they have any suggestions of their own to keep us or our future family and friends as customers. This was like adding insult to injury because my wife and I wrote the initial review not requesting ANYTHING because we were rejected on all our request the first time around. We were just stating our experience at the request of Enterprise who kept sending this survey email out so after the second or third time seeing it we said ok they want a review lets be honest and give it. And mind you, the customer realtions review comittee asked US to call after they read the (reluctant) feedback so they could rectify the situation. We did not even ask for a response of our review. Why write a response to our review asking us to call you if you if you had no intentions of doing anything more than you did to rectify things inittially which was nothing. They did not take our modest, reasonable suggestions when things initially took place nor offered their own suggestions then or now except more excuses and a simple "sorry but there is nothing we can do. Sorry for the miscommunication, sorry to lose your future business." I guess one thing they are not sorry about is the large purchase we made....Almost like they got the sale so who cares. They would have been better off just taking the 3 star review and leaving things like that, because now not only have they lost our future business and hopefully our friends and family and others that read this, but more importantly and humbling they lost our respect! Feeling very taken advantage of by a corporate giant. Those that know me/us know Enterprise was my FIRST car rental place and know I recommended them for my travel partners and cts and I know my wife and her friends and family were frquent users as well. They say customer comes first but quite honestly only first here is first time I really feel disempowered by a giant in the industry and "a lot a bit hurt"! Charles and Jennifer beanieandbunnytravel read more

The Granthams are very pleased with the service at Enterprise Car Sales, especially with Brandon Garcia and the staffs that help made the car transaction painless. We will definitely recommend this dealership! read more

The process was smooth and painless. I like the no-haggle policy. Their prices are competitive and the price is what it is. That took a lot of the stress out of the process. My salesman was Andi Gamboa and he was extremely professional, efficient, and super friendly. I highly, highly recommend this place. read more

Andy has to be one of the most professional, knowledgeable, and helpful sales agent that I have had the pleasure of meeting. I had the pleasure of meeting and purchasing a vehicle several years ago, i still have the vehicle and I was able to get a nice deal. Andy took his time and helped me to look for the type of vehicle that i needed. Thank you so very much for helping me make the right decision. I look forward to getting my next vehicle from you in a few weeks. Again, thank you, you are a great asset to Enterprise, but everyone in New Rochelle knows that by now. My daughter will also be getting a vehicle by the end of July. Best of luck in your future endeavors. read more

After failed attempts at finding a good vehicle with low financing options (every dealer I went to prior was sus) I came here. There was no hassle, I told Jason exactly what I was looking for and He matched me with a vehicle that was in my price range. It was a great experience and I recommend you come here for a car. Also, if you check on line they can send cars to the New Ro location if you don't see what you like. I'm an MCU member so financing wise I got a good deal. Ask for Jason when you go! :) read more

Purchased a 2014 car from New Rochelle Enterprise two weeks ago and we were very happy with the overall experience. The car was clean and in great shape. Rebecca S. our salesperson was professional and enthusiastic, she made the whole experience stress free and easy. We're already thinking about a second purchase somewhere down the line. My only regret is that I wished I had known about Enterprise used car sales years ago. read more

We called to set up an appointment to see a specific make and model car at the New Rochelle location of Enterprise. After a 2 hour sales pitch, we were told that there were no cars on the lot to look at of that make and model despite being told that there was 3 of that car to look at when making the appointment. Our sales rep took all our contact info and was overly enthusiastic about contacting us via e-mail, text, and phone to let us know when and where he could get one from. After 12 days of no contact, I called him to follow up. (Seems it should have been the reverse, huh?) He was unavailable, but his asst. manager took down the info and complaint. He said that the original sales rep would follow up and he would also assist in any way he could. That was a week ago. Can you imagine? Just to be clear, we had all the funds set up and were going to buy the car in cash. We made it clear we were not unqualified buyers who were wasting their time. We wound up going to a dealership where we were given a 2 minute sales pitch and fantastic courtesy. Enterprise was a waste of our time. read more

I went to Enterprise, to purchase a car, I told the sales rep(Miguel Lopez) that I was approved for a loan from a bank, but he said that they don't work with that bank, that I need to apply for a car loan with the banks that they work with. Since I am a member of one of banks that they work with, MCU, I told the Miguel that I wanted to apply through MCU. The sale rep gave me an application to fill it up. The problems is that the sales rep gave my application to the finance manager, and the finance manager(real scum bag) ran my credit score 10 times without my consent, now I have 10 hard inquiries on my credit report which lower my credit score. I contacted the sales Miguel the next day I told him what the finance manager did, and Miguel threw an apology at me, and ask me if I was still interested on buying the car, basically not caring about the problem they cost me, by the way they contacted every bank EXCEPT the one we agreed on(MCU). Be care full when you go to enterprise car sale, they are very dishonest, they try so hard to say that they're not like dealers but they're worst, they're like every other sleazy, no name, used car dealership. read more

The so called manager/Jim has got to be the most UNPROFESSIONAL person I've ever had to interact with. First, he had to reiterate his 6 yrs of experience when he initially sat with my family. He didn't have clear answers to any of our questions. Every time he was challenged or we expressed our feelings, he had a few unprofessional responses. He had a bad attitude and when I told him he did, he said " that I had one too". I told him that he would never work for a reputable company with his poor attitude and big EGO. He responded by saying " that he makes lots of money". I couldn't believe him. We kept exchanging words and he wouldn't back down in front of my family. He made himself look so bad and he knows that he would have been fired on the spot had he pulled that crap anywhere else. I feel sorry for him and I hope the company can pay for him to take workshops on professionalism, interpersonal skills, anger management, and respect. I'm glad we returned the car and purchased one at a highly professional and reputable dealer. Jim, is clearly in the wrong business. Again, enterprise will be the only place that will put up with his lack of professionalism and huge EGO!...and I know that is where he will retire. Sad! read more