The salon got back to me immediately. And also answered my questions immediately which is highly…read moreunusual!

If I could leave zero or even negative stars I would. Be careful who you book with. I booked with…read moreMyra and apparently she is an independent contractor, meaning the salon can't help if she does a bad job. She did a HORRIBLE job, and didn't style out my hair, so i didn't know it until I got home and really got a good look at it. I asked for a ash blonde balayage and paid $300 by the time I tipped, and my hair looks like complete trash. Myra offered to fix it and I initially rescheduled with her, but after thinking about it, I texted her and asked her to be $100 percent honest if she thought she could fix it and she never responded. I ended up scheduling for a color correction at a different salon because I can't trust this girl. I left a message on the Salon retro site to Kathy (I believe she's the owner) and got no response, so I called the Salon and Kathy answered. She said "Myra said you loved your hair when she was done" and I told Kathy, Myra didn't style it out. In fact, after thinking about it, I think she did that on purpose because she knew it was a sloppy job and she was ripping me off, but she told me the reason she wasn't styling it out was because she already did a lot to my hair and didn't want to overdo it. I should have known right then and there she was full of s#$t, because I have never been to a Salon and paid that kind of money and left without dry, styled hair. If you took the time to read all this, please take my advice and don't risk going to this place. What a waste of time and money. In response to Kathy's comment: ummm... yeah... I said all that in my review, but I also said I opted not to go back to her because I don't feel confident she would be able to fix it. Not worth the risk. Also, why you commenting on my review? You can't help me because she's not your employee. Don't be on my review bumping your gums. I deserve a partial refund but I know that isn't going to happen, so mind your own business.

Cindy, the stylist that did my hair was great. First time there and she cut my hair perfectly…read more It's a nice cozy shop and everyone was so very friendly. Such a warm feeling when I walked thru the door. I would most definitely recommend this salon to anyone. I'll be going back on a regular basis.

Cindy is my girl!! Her fellow stylist was super sweet too. I personally loved this place, total…read moregem. Highly reasonable prices, good selection of services, easy to schedule with. Good vibe they had some holiday decorations up & healthy looking plants which I dig. Felt like someone's home which may not be for everyone but I feel more comfortable in places like that. It felt more personal. Don't like the bright sterile lighting, loud music, gaudy decor, crowded scene.. Anyway SHE LISTENED TO WHAT I WANTED, respected my declination of her suggestion & did what I asked. Not to sound rude but I'm very sensitive about my hair as it's been damaged so many times in the past by previous stylists I thought I could trust. She listened to my horror stories & got that. I ended up getting a deep condition too while I was there, why not? Decent product line. She was personable & we chatted but not over the top blabbering. I can't stand that. I felt very easy around her she put off a good vibe. I've already scheduled my next visit this place is MY SALON and I refer everyone here. Thanks ladies!

After all the years I have been going to this location, I was quite displeased when my stylist had…read moreone of those cow rings in her nose. It was quite gross. In my opinion, people who deal with customers face to face, should be trying to look their best, or at least not be offensive.

I love this location! It's been four years since I last got my haircut at Great Clips, and today…read morewas my first time visiting this new spot since moving to the area last month. I was looking to freshen up before my 40th birthday. One of the things I appreciate most about this location is the double doors, which make it easy for me to access the business with my power wheelchair. The staff today were all incredibly friendly, and my stylist, PJ, did a fantastic job. He was not only friendly but also gave me some great recommendations, considering I hadn't been to a Great Clips in a while. A note for the owner: Please keep both doors accessible. If the second door gets bolted, I won't be able to return to this location.

Dina did a radical hair cut on my long hair into an a- line bob. She did such a wonderful job on my…read morehair that I love my hair again. I'm planning to come back next month to get a fabulous red in my hair. I've worn one length usually waist long hair for at least 20 years. Can't show pictures. I'm shy. DINA REALLY CARES SHE'S GIVING THE HAIRCUT I WANT TO HAVE! THANK YOU SO MUCH

Hair Tattoos are available at this salon. It can be simplistic or challenging. Prices very on the…read moretime it takes to cut the hair into a design and or if the client wants color added or not added.

Jaime was amazing - one of the best haircuts I have had in a very long time! Highly recommend her.read more

Love this place but it is called salon retro now and it's new number is 509-727-4848! And online…read morebooking is so easy retrosalonspokane.com

I would rate this place below one star if possible; I went to True Colors Salon because I had a…read moregood experience in the past with a former stylist who recently moved out. The bad experience I am having now when 'Sam' colored my hair is much different from what I told her already. She is swaying from fixing it, and instead, she starts asking for more money. She has no professional manners, never has a sense of responsibility and accountability. I ended up having a different color than what I wanted and paid for!!!

Have been getting my hair done by Kerry condon for quite sometime! She always is flexible with…read morescheduling has amazing pricing for how good she does! I am super picky and always want the best and Kerry always gives it to me! Salon is cute and spacious and all the other stylists are friendly!

Strandz salon is one of those beauty stops much like Cheers tv show. An encounter with cancer…read morechanged my thick auburn red hair into a thin unattractive mess. I followed the recommendations of an beauty shop/retailer in CA and for the past 4 years I have enjoyed the talent and personality of the owner and her staff. If you want to try a new hairstyle this is the place! They are all up to date with the latest trends as well as supporting those of us who want to keep our Diva style. I have had hundreds of complements on my curly red hairdo. You will be in good hands if you select this salon.

I can't say enough about Strandz. These ladies have it down. Quincy is an amazing salon owner and…read moretakes care of her stylists. Madison is an amazing colorist and has been trained by the best in hair extensions. Very comfortable and relaxed setting. Easy location and free parking just off Pines and the freeway. I'm hoping to get my lashes done next!

I see Sophia (from Ukraine) and love her. She has done my color and cuts for a few months, and…read moreshe's thorough and friendly. She was very careful to get me a shade I liked, and I'm really happy with her. I recommend the Venetian (7 Wonders in Spokane Valley) without hesitation.

I visited the Northpointe and had an appt with Corin. I can hands down say this was my worst hair…read moreexperience in my 40 years of hair appointments in different cities. She was rude from the moment I walked in. It was so bad I decided to not have her touch my hair. My advise if you need color don't go there!