Excellent place to go, especially when you're in a hurry. Employees are courteous and normally very…read morehelpful.

Red Oak, Texas 07-31-21 @ 10:45am…read more Plenty of employees. Both times we needed assistance, I had to go locate someone. No big deal we choose this place over Home Depot and Lowe's. The MAIN reason we've shopped here, is the superior customer service. Today was an off day. Shopping local. #EllisCounty #SouthSide

On Sunday morning we needed some electrical supplies and Ace was open at 9 AM. The staff were…read morecourteous and very helpful. Check out was quick. A bit of a limited supply of a couple of items we needed but they were unique items that will probably have to be ordered.

I recently had a deeply upsetting experience at Tractor Supply, and I feel compelled to share my…read morestory. My father and I went into the store to pick up some supplies for our farm, expecting the usual friendly service. Unfortunately, what we encountered was not only unprofessional but also racist behavior from one of the cashiers, which completely ruined our visit. The problems started when we approached the checkout counter with our items. There was a young woman working the register, and from the beginning, she seemed disinterested and distracted. We tried to make small talk, as we usually do when checking out, but she barely responded and seemed put off by our presence. This in itself was odd, but it quickly escalated into something much worse. When my father went to pay for the items, the cashier made an offhand comment about our accents, which was both inappropriate and unnecessary. At first, we tried to brush it off, thinking maybe it was just a poorly timed joke, but the situation continued to spiral. As she was scanning our items, she began to mutter under her breath about how "people like us" always come in and make things difficult. My dad, who is a quiet and respectful man, politely asked her to clarify what she meant by that remark, but she just smirked and didn't respond. Things took a darker turn when she started making rude comments about my father's clothing, saying he looked like he "didn't belong" in the store. This kind of behavior is completely unacceptable, especially from someone who is supposed to be providing customer service. It's one thing to encounter bad manners, but this felt like blatant racism, and I was honestly shocked that this was happening in a place I've always considered to be neutral and welcoming. What's even more disappointing is that Tractor Supply claims to be a company with strong values and a commitment to serving all customers. This experience showed me the complete opposite. If this is how they allow their employees to behave, I'll certainly think twice before shopping there again. As customers, we deserve to be treated with kindness and respect, regardless of our backgrounds or appearances. The store failed miserably in this regard, and I can't in good conscience recommend it to anyone, especially after such a disturbing encounter. This kind of treatment is not something anyone should have to endure, and I hope that Tractor Supply takes this issue seriously and addresses the problem more effectively in the future. The cashier in question was Cheyenne, wont be coming to this Tractor Supply any more. Very disappointing

Great store for this area!…read more This Tractor Supply is right off the highway on the NB 45 SVC RD. Very convenient location and big enough parking lot to not be crowded. The staff here are very friendly and willing to help out. We got some hay the last time we were here and the young man employee helped my husband put it int he bed of our truck! They have clean bathrooms and an overall clean store. Decent prices and an array of different products. Go check this place out!

I do not recommend this place, staff were extremely rude. When I went to ask for help they decided…read moreto ignore me and looked away as if I was not there. I was waiting for about 10 minutes until I decided to walk out. I feel like I was discriminated, please do not come here.

The service was horrible. Poor customer service and chooses to not give service to ethnic peopleread more

This is such a small store, but we did end up finding what we needed, and a few things we didn't…read moreneed but really liked. Three different employees helped us find things and also pointed out a misconception we were having about one of the products we were trying to buy, which was GREATLY appreciated. They have some fantastic options for stocking stuffers or small gifts if you're a big fan of micro-giving like I am (like at the office or just a little basket of thanks or congrats gifts)- anyway I enjoyed my experience at this well organized and well stocked store. Even if it had fewer options, I still got what I needed.

Everyone loves anything from The Container Store! They have consistently offered excellent quality…read moreitems, friendly and helpful team members and a few sales sprinkled in. As luck would have it, I decided to finish out some built-in kitchen cabinets with Elfa sliding baskets, sadly without the Elfa sale happening. Since this built-in sideboard has a 17" depth, I am limited in my choices. I was greeted when I entered and I wanted to just walk around and see what was new since my last visit at another store. Another team member followed up and she was very helpful in selecting the rolling baskets we needed to match what we installed over 10 years ago. I don't know why we didn't do them all at the same time, but it was probably cost prohibitive at the time during our kitchen remodel. We made our way up front to the checkout counter to wait in line, but our sales lady was able to scan and tabulate and finalize our purchase right in our cart! Pretty cool! We didn't need any bags so we were on our way in no time! My receipt was emailed to me and we went home and installed the rolling baskets within the hour! A great feeling of organization and accomplishment!