We recently did the Presqu'ile National Park & Old Mill Alpacas day trip. We had lots of fun…read moredespite the iffy weather. Our tour guide Charmaine is very organized & friendly. It was so nice that everything was laid out clearly. We knew how much time we had for each activity. Our first stop was to the national park. We were getting intermittent rain alternating with sunshine so it was pretty wet. Also the park is on marshlands so even more wet than normal land! lol. We got dropped off by one of the board walking trails. It's very scenic & beautiful despite the rain. The sun came out at times. So nice to get some fresh air & there were birds, frogs, fish all around. Our next stop was at the Presqu'ile lighthouse, beach & visitor center (all near each other). The beach is small & rocky but it was so nice to be near the water. After the lighthouse we got to wander around the small visitor center. It has two single washrooms, a small history room, & a small gift shop. Next was our lunch stop at the Big Apple. There are around 4 food trucks outside the main building. There's a petting zoo also. Inside the main building there are washrooms, a candy store, baked goods, souvenirs, a burger joint & a bar. I liked the big apple but it would be hard to get there without a car. I liked that we got to pay for our own lunch because that also meant we could get whatever we want. Sometimes the day trips include lunch & has a limited menu especially for people with food intolerances. After lunch we got to go to Old Mill Alpacas. Here we got to feed the alpacas, and walk the alpacas. The owner of the farm also did a quick talk about alpacas. It was very interesting! Because of the rain it was muddy of course so we got dirty but I didn't mind as I was prepared with my waterproof boots. Also short trips informed us of weather conditions in an email before the day trip. After the alpacas we had a 30 mins break for dinner at a highway enroute rest stop. Too bad these enroute places don't have better food options. Anyway short trips has no control over that. Our drop off was on time. Overall we really enjoyed our tour with short trips. We would go on another tour with them for sure. Since we don't drive or have a car this is a really nice way to see parts in Ontario we wouldn't normally be able to see.

I don't know why they don't expand to the US like before. Same old day trip same venues always sold…read moreout not much to choose from except venues, which are not interesting. Stick with the old program when you went to the US.

I would like to say thank you to Mario for being a kind, honest gentleman for refunding just the…read moreprice of the ticket. I truly appreciate it. If you guys are looking to have a good time, it is a great package. Deal. Two nights one day can't go wrong

We found Toursports as a last resort to get to our hockey game in Buffalo from Toronto. Are we ever…read moreglad we did! Mario made my 17 year old son and me feel welcome, his regular customers made us feel welcome too! It was a great atmosphere on the bus with suggestions for how to enjoy the game at the rink. We were entertained and cared for. Mark, the bus driver, was also great to deal with. We will likely be back again from Nova Scotia!

I have been using Camara Coach Lines for the past 3 years . I have to words to put down how great…read morethis company is. They are so pontual with there time, coach bus extremely clean, the Motorist is have no words to how amazing and friendly Frank and Elvis is wow I can go on and on talking about these gentleman's. No words to describe how wonderful this company is. No dough about that they will continuing with me as much as I need them. I just had a trip to Niagara with a seniors group wow where they ever on time . Wonderful thank you Frank and Elvis for your excellent service. I am looking for to more trips.

we went on a religious retreat with the owner of this company. Service was terrible - the driver…read moredid stop for bathroom break. Found excuses that the signs for the service center had said " Restrooms not in Service". A trip with seniors and we were not allowed to use the bathroom on the bus. Drove 3 - 3 1/2 hours with a bathroom break. Never in my life has this ever happen. Driver did not allow us to drink on the bus incase it spilled. Very unprofessional. I would not recommend this company to anyone.

Lavender Farm in Prince Edward County…read more This is indeed a fun tour! Lots of photo taking opportunities at the Lavender Farm, followed by a nice lunch at a very classy restaurant with a superb view. Wine tasting at a local winery was educational and delightful.

We did 2 tours with this company. They take you to places that you would prefer to sleep than drive…read morethe long distance. Tours are well organized and trips are fun. Tour bus is very clean and comfortable. Drivers and tour guides are great. Food on tour could be better (healthier options for lunch) but it's pretty good value for the price. Overall, don't hesitate to try out this company if you see a tour you like.

Disappointing customer service experience…read more While visiting Toronto, I purchased a City Sightseeing ticket online. I was traveling solo and only intended to buy one ticket, but the booking system defaulted to two tickets and I did not notice until after the purchase was completed. As soon as I realized the mistake, I immediately submitted a cancellation request for the extra ticket. The second ticket was never used. What was particularly frustrating is that the tickets are advertised as having free cancellation. Only after contacting customer service did I learn that tickets purchased within 24 hours of use are excluded from that policy. While this may be disclosed in the fine print, it was not obvious to me when booking. I fully accept responsibility for not catching the quantity before completing the purchase. However, I was disappointed that no goodwill exception, credit, transfer option, or partial refund was offered despite the cancellation request being made immediately and the extra ticket never being used. I have taken City Sightseeing tours in multiple cities over the years and have always enjoyed them. As an Airbnb host, I have also recommended City Sightseeing tours to many of my guests looking for an easy way to explore a new city. Unfortunately, this experience has made me reconsider those recommendations. Policies are important, but how a company handles honest mistakes says a lot about how it values repeat customers.

Neal was the driver/guide and he did an outstanding job of both! Informative and entertaining as…read morehe drove to the whirlpool, then Niagara Falls, wine tasting and pointed out various sights along the way. Had a great time for a great price. (Buy the Niagara Falls boat from the tour folks and save money and time waiting in line) Thanks!

My husband and I have taken a fair number of three or four day casino trips with Fun Bus! Great…read moredriver and travel guide every time who both made our trip both fun and safe. We highly recommend any senior to try this company.

Although going to Niagara Falls New York is good for one day. However you need to spend $50 on…read moreclothes or food and not $100 through US Border Security.

Our guide was very knowledgeable about the area and made sure all our questions were answered. Tom…read morekept us engaged and made recommendations on things to do. We had a great time and would highly recommend him as a guide.

Review for Zoom Tours Niagra Falls ---1 star and…read more Tour Guide, Garry---4 stars 4 Stars for our Tour Guide First, my husband and I thoroughly enjoyed our personable, kind, respectful, knowledgable, and hospitable tour guide, Garry, with Zoom Tours to Niagra Falls on July 15th, 2026. Garry had a great sense of humor while also being earnest. We learned a lot, laughed often, and enjoyed the other tourists on our bus. 1 Star for Transportation (false advertising) The bus however, was advertised by Zoom Tours as: "Transportation by luxury minibus or motorcoach". As a former teacher who has taken students on numerous field trips, this was nothing fancier than a school bus:  the vinyl seats were horribly uncomfortable, and unlike a school bus, had no seatbelts.  To make matters worse, it appeared that the bus had zero shock absorption and poor suspension, as every nook, cranny, and bump were felt the entire trip. There were countless instances that all of us were jarred forward or up from our seats, through no fault of our driver.   Fifteen minutes into the tour the microphone began to produce annoying static until it eventually broke and did not come back on until the last quarter of the trip on the way back, which was still annoying because it was still producing static, making what the driver said undecipherable. We received a solicitous email from Zoom Tours after the tour requesting a review. I sent them a private email with the details in this review and they replied with an apology for our disappointment, an explanation, "due to an unexpected equipment change on the day of your tour, we had to substitute the originally scheduled vehicle to avoid cancelling the tour altogether". While I can appreciate "last minute" problems, this company also states that customers must give 24 hours cancellation notice in order to receive a full refund. We did not receive ANY notice of a change in "equipment", therefore not giving us a chance to proceed or cancel our tour. Zoom Tours' offer of a "small token of $50 Canadian Dollars" does not match the $294.68 U.S. dollars that we paid for something that we did not sign up for. We are very disappointed that Zoom Tours did not provide us with the ability to cancel as well their lack of adequate compensation for the many uncomfortable hours we spent on the full day bus tour to and from Toronto and Niagra Falls.

Beautiful experience! We booked the Niagara Tour with attractions and lunch experience with wine…read moretasting and it was amazing. Our guide Shaf went above and beyond for our group. Very informative and professional as well as our driver William who saved us a lot of time in traffic, thanks. Beautiful views from the restaurant. Absolutely recommend this tour.

Our tour guide, Alwyn, made this an awesome experience for my husband and I! We went as part of our…read morehoneymoon and I couldn't wait to write a review. Our driver was Damion and he ensured a smooth ride to Niagra Falls. The trip was amazing with lots of fun stops. Will definitely be coming back again. If you are taking a trip to Toronto, it is a must-do!