I admit I'm surprised I'm giving Brampton Transit 4 stars, but the folks over in Brampton (The Flower City as it calls itself) seems like they know what they are doing. A lot of people commute using Brampton Transit and GO and while I've never tried this (since I live so close to a GO station) I've seen people use their GO tickets to get a free ride on the bus (now bet you GO commuters would LOVE for that to be implemented at the TTC too eh?!). That's a pretty sweet deal if you ask me. While the bus fleet is not as large as the TTC's they do a good job every time I've used it to stick to the schedules listed on the stops and the drivers, at least the few I've had to interact with in terms of asking questions are very friendly. Many a time do I see a bus have to hold off on a station because they are ahead of schedule! The individual ticket cost is roughly the same as the TTC but get this, you pay once and you get a transfer which enables you for unlimited travel in a 2 hour period! That's just amazing if you just want to take the bus to go buy groceries or something like that. In terms of comfort level it's the same type of buses as the TTC buses that have the 2 steps right after the exit door? Nothing super comfortable but it does it's job. They also have implemented a new bus system called "Züm" which I've never used, but the buses look hella cool and they advertise real time scheduling updates at stops as well the magical power to influence traffic lights to keep them running on schedule! Add all this to a pretty decent coverage area and you got yourself a pretty reliable, convenient and happy transit system! read more

I usually rely on the Zum 15A Bramalea South route, but unfortunately, my recent experience was very disappointing due to the driver's behavior. The driver was rude / unprofessional / impatient - choose based on your experience, and it made the ride uncomfortable. Public transit is supposed to be a safe and respectful space for everyone, and this kind of attitude really discourages passengers.i dont why you hired this suck a street guy for your job he even dosent no how to speak in english .. the driver is of 8:30 am 15A zum buss 28 july 2025 such a F**ng guy disgusting I hope Brampton Transit looks into this and ensures better training or supervision for their drivers. We deserve respectful and courteous service, especially when relying on public transportation. read more

The route 52 is the worst bus to drive on when some of the bus doesn't have a/c on. Some of the bus driver does it on promise to get the bus without a/c bus number 1615c Doesn't have a/c on it read more

i am travelling with Brampton transit from long time but unfortunately today was my worst experience with Brampton transit driver. 29bus time:12.05 (southlake at Williams pkwy) saturday (26july)) The driver was very disrespectful. Firstly he was there before the actual time of departure , then he was showing the attitude. i am requesting to transit authorities, please teach some manners too along with driving skills to your drivers. read more

The bus never arrives on time. I have been standing in hot weather around 34 degrees for an hour and the map says it has already passed by but it never did. So please do tour job properly read more

Worst transit system in North America. 95% of drivers are Indian who have no concept of time or work for that matter. Always late and not by a couple mins. More 30-40 mins late. read more

Brampton transit is either too late or it runs very early before time there is no inbetween I took 115 and always late when I am going there while coming back I miss it because it loves to leave early at night time read more

Very bad transit.. Waiting almost 1 hour 30 minutes to get bus 41 from bolton. Some drivers are so slow while driving mainly in morning. It always schedule and shows departed but actually it is cancelled and don updated to the customer. Highly disappointed and suggest the company to resolve these issues. read more

The biggest joke. Such crap service. Rude inconsiderate drivers. Incredibly sub standard service. Shittier day by day. What ab embarrassment. If there was a 0 rating, I'd pick that one. read more

Such a bad transit i am freaking waiting from last 35 min and it's showing the bus departed from where I think in the air. Such a and service from them. read more

The bus service is always early and late but they don't update on the google maps always shows scheduled and departed but there is no bus. It's not easy to stand on the stop for 1 hour to waiting for the bus. read more

they don't clean the buses. Smells like urine! Been on this exact bus 4 times this Month and nothings changed, except for the potency of the smell. read more

pathetic service. never on time. Rude staff. Filthy buses. I wonder if they ever Clean them. Routes are curated so poorly as if they deliberately want commuter to spend two hours to reach their destinations which are only about 30 mins distant at most. On many routes such as 18 (Dixie) buses are always full during peak time. You have to wait sometimes up to an hour just to board on bus. Anyways it's always commuter's fault to reside in Brampton in first place. Need major changes and upgrades. read more

bus 2103 route 24 heading south driver was very rude. when I asked for transfer after paying the fare on my credit card he said it's on the card and refused to give me the transfer. he was very arrogant read more

How does a public service gain more funding and gets worst in quality for the rider , driver purposely say bus is full when it's completely empty, not enough buses on high volume routes , just absolute trash and a waste of the taxpayers money read more

Brampton transit service is the worst disgusting service ever. Busses never show up (Squire Ellis & Marten Bryne ) It looks like whenever someone calls in sick the 50A doesn't run until someone takes the shift .The buss seats stink and are worn out. When you miss your connection you have to pay again which is wrong.And when you do call in all you get is an apology and no compensation. The apology is FAKE. Today November 7th no one knew about a strike hundreds of people at the bus stop, stranded. I had to take an UBER , is Brampton Transit going to compensate. The mayor Patrick Brown needs to do better,without passengers there would be no transit we pay taxes read more

Brampton transist is becoming worst day by day. It shows bus is on time then show departed even though person is standing on the stop. due to which i lost my job intervie. whyyyyyyyy this hellll happening every single day????????????? read more

wait for one hour on Lisgar go station. Brampton,ON even buses are coming but not in service. one bus stock at corner every night around9:30 and come on bus stop after 10:33 why this is happen I don't know read more

If a city is going to be allowed to expand at the rate Brampton has, especially in recent years, than the city needs to make sure it has basic accommodations for the growing population. The highways for example are impossible to commute on unless you have an extra hour and a half of your valuable time to sit waiting in traffic. The public transportation in brampton is another symbol of our failing infrastructure which is unable to keep up with the population growth. Two stops and a single bus is full, especially in the late afternoon on main streets, causing busses to completely skip stops all together and force people to wait for the next one. It's a joke. read more

May I have option for zero star.... I will definitely give it zero... the worst service and drivers.... they don't have sense to speak, I asked the driver is it bus going to this route , he said I don't know... like wtf bro... if you don't know then whose know ???? read more

Brampton Transit is the most unreliable transit I have ever experienced. Even on the weekdays morning the buses are no where to be seen on time. This costs everyone to reach connections and wages. It is just pathetic. read more

I can't even rate what I want if there is an option for negative reviews and ratings I would love to give that to Brampton transit they really don't value about timing. Always delayed the bus timing special bus 50 ( at gore) top disappointed one can loose job for sure bcoz of their irresponsible behavior. read more

Brampton transit service is worst. I face issues with that everyday never been on time.Always come late,too many delays In bus timing.They should improve their service. read more

Time not perfect...every time bus late bus driver rudely behaviour..every time late...urgent work come on stop bus late*

The b7s drivers are aggressive and do not follow HTA. They pull out of bus stops without signalling and or when your vehicles is right beside the bus. They dont even wear seat belts! read more

the zum bus from vaughan to brampton is always delayed like 30-30 min at night which is like very bad thing. It service has become just terrible read more

i just took bus no 18 from dixie drew . (December 7) 2024 at 2:37 pm.. .. the bus driver talk to me in such a rude way when i get into a bus .. in front of so many people.. bloody bastard .. i was tapping my card to the fare machine and it didn't go through with face lock . so i need to use pin code.. it didnt even take 10 secs and started yelling ... these fuckers drivers should be hired who dont have patience.. and don't have basic mannErs of speaking ... or they should keep their cheap attitude in their pocket.. read more

Worst Bus service ever, bus's time shows on google but without coming to station it shows departed. Furthermore, for 15 minutes journey we need to take two buses for small routes. Even when we request to stop thrice driver has not stopped the bus. Worst bus service ever read more

I please request you to increase your transport on the weekend Especially in the evening. Do you guys expect everyone to stand there for hours in cold or whatever weather and the buses just comes up to be full. Is this behaviour even right? And you guys expect us to not get angry. I'm more specifically talking about the 501. I hope you people can look into this as soon as possible. read more

why buses dont come on time, 45 minutes late? its too much. there should be another bus for route 4A. That bus never come on time and have multipe stops. Why there is no express service to terminal. Other routes have multiple buses. How much long people have to wait that only can understand who waits for buses in snow, rain and scorhing heat. Brampton transit should come forward and do something to resolve this problem. If you can't adjust other buses, can you please send buses on time.? read more

I took 5 number bus from McLaughlin road o Westwood . the driver was so rude my bus pass was monthly and I tried to make another payment for monthly pass but my card got blocked no idea what happened i tried to explain to him without listen to me he stated to yell at me and asked me to pay with vissa either get out from my bus . still I paid though my vissa also I paid $128 monthly bill .. and I stared to cry in the bus the way he insul to me in front of the bus even it was not my mistake .. i have no idea why did you guys hire these kind of person who doesn know how we should respect to our customers.. it's real bad experience with him in the morning. I took bus from brisdale to McLaughlin and also you guys can see me transaction plus we have camera in the bus and try to checkout it .. if you guys think im laying .. my name is barinderdeep kaur .. read more

The bus service for 11A west bound was decreased which goes to bramlea go .I don't know why???? Great difficulty

Brampton transit drivers don't even see people waiting on bus stops. I was waiting for a bus on a bus stop at Ebenezer road and driver totally ignored me and did not stop the bus. pathetic services. I won't even give a single star if there was an option! read more

brampton transit has no schedule. it can come at any time . Does not matter what is exact time for that location. Everyday it happened with me at airport and Williams. bus time is 2:18 or 2:19 but it always went at 2:13 or 2:14. When I did complaint at customer service no. They never accepted. Thay said it's 2 minutes early. It's doesn't matter for that. Very disappointed with service. read more

Worst transit in scheduling buses. Don't think there is a transit supervisor someone assigned to check whether the buses are running on time or not and it's a waste of time calling customer service because they have 0% idea what is happening there!! At least make sure the buses are running on time during these winters..... Literally had to wait 45 minutes for the 501 zum bus....If a main route like queen street is like this.... Think about other routes.... read more

The worst transit service in gta which is not having a steady timetable especially on winston churchill and steels route. Always got delayed and had to wait for 2-3 hour for the bus. So disgusting.... read more

I cant believe i have to pay to be late for work at least once a week. and i cant even get a seat half the time......No show busses and drivers that wont wait 10 seconds even though they see riders running for it, then a few stops later park for minutes because they are ahead of schedule. And it seems to get worse every week. TERRIBLE SERVICE. I spend at least $140 A MONTH AND I WISH I HAD OPTIONS read more

Accosted at work due to lateness lately involving the bus wait at stop... and dont have the luxury to own a car Have better timing read more

Brampton transit has wrost service. Buses are never on time. App will show departed even if it doesn't come.

worst service ever and drivers bus should depart at 10:29 and it is departing at 20 they are taking empty buses rather than waiting 2-3 min or departing on time read more