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    Engrave-Tech & Graphics

    5.0 (1 review)
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    Services - Engrave-Tech & Graphics

    Engraving

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    5 years ago

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    Perfect Etch - Boo! Halloween laser etched tumbler with a spider web and spider by Perfect Etch.  Call to get yours. 512.680.5784 or visit: ...

    Perfect Etch

    (33 reviews)

    Once again amazing job! This is the third time I've worked with Perfect Etch, and once again I am…read moreso impressed and happy. Thank you for continuing to create quality products at affordable prices.

    After reading great reviews here and on the Lakeway Swap page on FB, I tasked this place to etch…read moresome Yeti's for me for Christmas gifts. I wanted my hubby's business logo on one side and his and his employee's names/initials on the other (I bought the Yeti's myself and brought them in to be etched). I am super happy with the end product and everyone I have corresponded with here has been very nice. My beef is the poor communication. I"m guessing this is a new and upcoming business? And I understand they were very busy around the holidays, but I would estimate 8 times out of ten that I called them I got a voicemail, left a message and did not get a prompt reply.This place is located in Dripping Springs, so, not so easy just to drive out there to talk to someone. Also, not easy to drive all the way out there to see if your product is ready on Dec 23rd when they won't respond to your messages and confirm that it is indeed done and ready. They didn't inspire a lot of confidence again with the email system. After several attempts at sending them the proper size of biz logo for the etching (it took the 3rd attempt for them to be specific with the file size needed), they sent me a proof that I immediately ok'ed and they responded with a "great, we'll get your order started!". Almost TWO WEEKS later I get an email asking if I'd looked at the proof they'd sent and could I OK it? Uh.....and this on the day they estimated my Yeti's to be done, not just getting started. Like I said, I know it's the holidaze and I really do love the end product, but the process was fairly stressful. I just think they need to work out those kinks and they'd be great!

    Gray Laser Engraving - Engraving on a Powder horn being used to contain a loved ones ashes

    Gray Laser Engraving

    (9 reviews)

    First off, please let me tell you that I am from Round Rock, Texas which is about 10 miles north of…read morethe Austin Metropolitan area. I don't normally write reviews but frequently read them--which is actually how I found Gray Laser Engraving. After having the most wonderful customer service experience, I felt compelled to pass on and tell you how great this small business really is. After reading a few reviews on a different forum, I decided to make the 118 mile drive from my house to Gray Laser Engraving. Granted, it was off the beaten path a little bit, but it was very easy to find with the aid of modern technology (GPS). Upon arrival, I was greeted by Bill in the driveway and taken to the workshop area where I was made welcome to sit down and relax. As Bill set up my rifle receiver for engraving, we engaged in great conversation and learned that we both shared a similar hobby in motorcycle riding. Then, on came the laser!!! If you have never seen this process before.....WOW!!! Totally impressive!!! While peering through a pair of protective glasses provided by Bill, I witnessed one of the coolest things I had ever seen. It is jaw dropping and amazing to see how light can cut through metal with such precision and accuracy. The whole process took about 30 minutes and the finished product was exactly what I was expecting. Gray Laser offers service via mail, drop off or "while you wait" but make sure you have an appointment for the latter. Other reviews said that he provides a very quick turnaround (2-3 days) compared to other businesses who have a 2-3 week wait. The cool part about my experience with Bill Gray was that he invited me into his workshop and allowed me to be a part of the whole process. I am extremely pleased with the customer service that Bill & Kathy Gray provided to me, and they come highly recommended. They were well worth the 236 mile round-trip from Austin to San Antonio. My thanks go out to Gray Laser Engraving!!! Keep up the good work!

    All it took was one visit for us to decide that Grays will be our go to from here on out. Most…read moredefinitely a hidden gem. I stopped in on a whim just to get a gun part engraved but left with a job well done plus a smiling heart. Upon arrival I was greeted by Mrs. Gray and their sweet pups who gave me a ride back to the shop on the golf cart. Mr. Gray took me straight into the shop and was engraving within minutes. I thoroughly enjoyed chatting with him about Jesus, life, and parenting while he was working. Our family will absolutely be repeat customers! :)

    Engrave-Tech & Graphics - engraving - Updated May 2026

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