On Wednesday, August 31st, my wife and I were headed off to the Easyriders Rodeo in Chillicothe…read moreOhio when our truck (pulling a trailer with a golf cart on it) broke down on the interstate. We called our insurance company and asked about roadside service. They said they'd get a tow truck to us. Well, we waited on the side of the road for 5 1/2 hours before they showed up. But that's a different review. But I wanted to set the stage regarding our urgency to get moving again. The trip should have taken us 6-7 hours. So finally, after the tow arrived we were on our way. They pulled us up in front of an establishment and we went inside to see about repairs and time. We were told it would be Monday (the day the rodeo ends) before they could look at it. Oh, the deflated hearts were terrible. Then someone showed up in the parking lot and we were sharing our story with them. They said, well, we're pretty slammed too, but let's get it down to our shop and we'll take a look. These men were from Straight Arrow Transmission just down the way on the other side of the parking area. They even got their own vehicle to pull the now disconnected trailer and golfl cart there too. After some diagnostic work, they suspected the coil was bad. Odd, because I'd replaced it a few months earlier. But, as it turns out they actually had a same model donor vehicle right there. So they pulled the coil from that vehicle and put it in mine to test. Sure enough, it fired right up. Then they contacted their vendor and had them deliver a brand new coil. When it arrived, they installed it and checked the truck out. All was great! Total time onsite was just under an hour. You don't often find folks who will stop what they're doing to help a traveler. But these folks did. They did it fast, they did it right and with laughs and smiles. This is the kind of stuff you look for when needing professional mechanical help. Great job guys! Sorry it took me so long to get this review.

From the owner: Quality Automotive Parts, Service and Repairs…read more We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime. Auto body repair shops specialize in a range of services including collision repairs, dent repair, cosmetic fixes, paneling, painting, detailing and more. These services are performed by expert technicians with extensive training and experience in fleet repair.

I recently had a transmission rebuilt at this business and the cost was $2,700. The owner Jerry was…read moreas nice as could be when we were talking about prices to fix the transmission however I had a problem a month later that I didn't know was a very simple fix. I had the vehicle towed to the business and apparently all it took was shifting something into gear and I'm not a mechanic and was not aware of it. Jerry called me the next day and said there was nothing wrong with it all it needed was that simple fix. I apologized for my ignorance of that and also wasting his time, he proceeded to hang up in my ear. I was so angry that I had to have someone else go pick up the vehicle. If you want to get something fixed I guess he does a good job but if there is a problem afterwards it seems to piss him off, so I wouldn't recommend going there; find someone who is nicer and friendlier regardless of the circumstances.

My SUV had symptoms of transmission issues. Honda couldn't see me for a month. Wayne took care of…read moreit the next day - changed out transmission fluid and resolved the problem. Very pleased.

Nobody ever wants to go to a transmission place. It typically means that something is wrong with…read moreyour car. Something that has the potential of being expensive. This was the case when my car was handling badly and a friend told me was told it was my transmission. I attempted to check the fluid myself, but couldn't find the stick to check it. I was told to check with AA Transmission. I brought my car in and asked them to just check it out and let me know what was wrong. A few hours later I got a call saying my car was ready. I get a ride back to the center and ask what the cost would be. They heard me tell them I couldn't find the "stick thing", and that I had no idea what was wrong. They very easily could've taken me for a lot of money. Instead, they were honest and told me it only needed a little bit of fluid. My final cost - the $3 in cash I had in my pocket. I would definitely recommend them to anyone. Honesty, integrity, and friendly service goes a long way these days.

My 2005 Toyota Corolla would not start. There was no clicking sound from the starter…read more I called McRoberts and they said that it was most likely the starter. They came and hauled my car into their shop. Their shop is on Main Street in Wytheville, VA. The owner told me that the starter had only one bolt holding it. They tested the starter and verified it was not working. They replaced the original starter. The cost for their work was extremely reasonable. They have worked on my car 2 other times. I am very happy with the work that they have done on my old car. I will continue to use them and would not hesitate to recommend them for car repair. They are NOT some price gouging shop. They are very honest.

Need a course in customer service, but did a good job at reasonable price. If you get by the…read moreconversation I would use them again.

We broke down traveling from NC to Roanoke on labor day weekend. I had no idea where to take my car…read moresince we were from out of town. I so I read the excellent reviews and everyone mentioned the professionalism. I am glad I made the choice to go here. He diagnosed my faulty water pump on Monday and had my car fixed the next day. Fairly priced, excellent communication. Highly recommended.

The owners and staff are super friendly and prices beat anyone around they don't try to charge for…read morethings you don't need and through the years I have saved a ton of money going to them and they are honest and always try to get things done in a timely manner to get you back on the road . Thanks guys you're great !!!!!

I broke down on a Sunday afternoon...my brain wasn't functioning at a level to call their store…read moreuntil Monday afternoon. They got me in, were exceptionally nice and walked me step by step as to what they needed to do. After dealing with a major dealer in hopes they could get me back on the road, these guys took up the slack where others dropped. I cannot thank them enough for getting me in, overnighting a part and able to get me back on the road within a couple of days. It wasn't on my agenda to spend three nights in two different hotels and to have the expense of the hotel but on my truck as well, but the folks at Aamco were top notch. I am now getting ready to head home and decompress after an eventful four days, and I owe my remaining sanity to Mark and Chris at Aamco. Thanks, guys--much appreciative of your work and patience.

From the owner: People who know go to AAMCO!…read more We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, overheating problems, ac and more

I've been coming to Collins Auto for over 30 years, and I can't say enough good things. They've…read morealways stepped up with professionalism, honesty, and excellent service every single time. What really stands out is the respect they show. They never talk down to me or make me feel rushed, no matter how small the issue. It's rare to find a mechanic you can truly trust, and this shop has earned that trust time and again. I wouldn't take my car anywhere else!

Do not use this place. The owner Troy is a dishonest person. Took my car in for a service and after…read moreservice my car started overheating come to find out they had hooked hoses back up wrong during service causing damage to my car. They refused to fix my car. I would NOT RECOMMEND THIS PLACE!

Our van broke down on the way home to Tennessee and Jason and his team were very attentive and…read morequick to help. They diagnosed the issue in a few hours and had us back on the road at a very reasonable rate.

My car started making a horrible noise as I was driving through about 2 hours into a 5 hour drive…read more I was also trying to get home ahead of an ice storm. I started calling places in the area and none of the shops were able to help. He told me to come straight in. My car literally locked up in front of his shop. I was so panicked and upset. The girl in the office was sweet as ever and they had me fixed and on the road in 30 minutes. They did a great job and I am so thankful he was willing to help in an emergency.