Renters beware. Other than just generic poor management (or poor choice in hiring property managers), look what happened to their Waterford Landings Apts. property in Hoover. 2 decks collapsed killing a whole bunch of people in July. It happened once, then two weeks later, it happened again, and it took the efforts of the City of Hoover after a couple of weeks after that to actually tell people to stop using their decks. Then Engel finally put up their own notices. This isn't just a case of "poor management" this company now has a history of criminal negligence. When I was apartment hunting, I was recommended Waterford Landings from someone who lived there before, and I tried to contact the people; the main contact I had before had been fired, and I never heard back from anyone else. This was around the time of the massive destructions; of course I hadn't heard of those horrible incidents until recently (I've only been in the area for 2 weeks). Now I'm really glad I didn't try to rent there (cheap or not)... read more

We were hired by a propery manager for apartments in Huntsville, AL to do clean outs of their empty units. We did the work back in August 2011 and are still waiting to be paid for the jobs. We have contacted Engel Realty on numerous occasions and left multiple messages to 3 different people that supposedly are the head of Engel Realty and have not received a response from anyone. If you do any business with this company be sure to get payment up front!! Our company certainly will NOT do business with them again! read more

I lived in an Engel-managed apartment for six years, and I wouldn't recommend them or go back to them. They responded to calls about water-leaking through the roof and massive electrical problems and some plumbing issues. They ignored repeated calls about holes that their electricians left in the ceiling and broken windows (that had fallen apart because of age. Their representatives said that they would send maintenance and maintenance wouldn't show up. I would recommend avoiding Engel, if at all possible. read more

I have been a tenant of this abysmal agency for over 7 months now. I have constantly complained to them about their lack of maintenance and their terrible management of their property. I am a resident of Chapel Park Apartments. They just fired their manager and brought in the manager from Waterford Landings. Well guess what it hasn't gotten better. Slap on a few coats of paint and no one will even notice. I have had to hire a lawyer to contact them to attempt repairs to my apartment. I am paying for a 2 bed 2 bath but i don't have the full use of my apartment. One of my tubs has been out of commision since i moved in 7 MONTHS AGO!! My refrigerator is freezing in the bottom for over 3 months, The parking lot has turned into a for sale lot, good luck finding a place to park. The water bills have been over 100.00 dollars for a 2 bedroom, well thats because we leave our laundry room open for the public to come use it. How convenient for the locals right. But the residents foot the bill for the water. Stay away from ANYTHING that has the Engel name on it, it is a systemic problem with this company. read more

DO NOT...I Repeat,,,...DO NOT RENT HERE at Chapel Park!!! First of all the water system is horrible. We all split the water bill. The one bedrooms pay the same. For the last six months my water bill has been near 80 dollars and we do not have washer and dryers. The land lord said its because there are leaks and they are working on them but they are still not fix. My kitchen sink and my bathroom sink has been leaking heavily for months and every time I call to tell Kelly(the land lord who is never there and never returns calls) she blames it on the fact they only have one maintenance man. How can you have 100 units and one maintenance man. That is not our problem!! Even when you call her supervisor, Matt at Engel Reality, he never answers or return your calls! So you are stuck with these foul living arrangements and no one will help. Pay your money for rent somewhere else because these apartments are old and need to be knocked down and rebuilt. read more