Our air conditioner stopped working on a Sunday afternoon. I reached out on Yelp and the owner…read morecontacted me Sunday evening with times they could come out on Monday. The technician showed up and quickly saw what was wrong and was able to fix it. Great communication by everyone at the company. I highly recommended Embers!

Thank you so much for the quick service. I was able to contact Embers Saturday morning when the…read morehigh was expected to be 115 degrees. They were out by 11:30 am and had my AC up and running an hour later. I appreciated the prompt responses and being able to pay with card. Robert was amazing. I fully plan to use Embers again and will recommend them to anyone.​

You cannot leave a message. You just have to continue calling and hope someone picks up, which…read morewon't happen. Very unreliable. I ended up calling someone else. Not sure how they stay in business when they cannot be contacted.

Have a heater that went out. Pilot light wouldn't stay lit. They replaced the therm and did it…read morequickly and cheaply.

They gave us a great price and did a good, clean one-day install of a new furnace at our east shore…read morecabin. Couldn't be happier with this decision.

I was forced to use this company as part of a home warranty. I also contracted them to do some…read moreadditional plumbing services. Their plumbing services caused my well pump switch to fail (I won't get into the reason why). I had to have a different plumbing firm come out to fix it, this was their determination not mine. There were other things s as well that I won't get into, but I refuse to allow this company or their employees onto my property ever again.

This is without a doubt the worst business I have dealt with. Do not under any circumstances work…read morewith this business. Had work done in my house and ended up having to call a different plumber to repair everything that was done. If I could give them a negative star, I would.

Thorough and fixed our problem. Water leaks can crush you. He even found a second one. THANKS.read more

Shoutout to Tim at All Trade. Had an issue with an outside flood light. Same day service. Quick and…read moreeasy. Super affordable too.

Jared did a great job taking care of our old house and getting it back in order. We had an…read moreelectrical storm back feed our panel and Jared and the crew got us back up and running through permit setbacks and all. Appreciate All Trade and their work.

When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

We had three companies give us a quote to replace our heater and air conditioner. Aaron provided a…read morequote for what our size of house needed at a good price. The other companies were good but they quoted items bigger than we needed. B & office communicated well for scheduling and paying. The installers showed up on time and did a seamless installation. We will be using B & B for our ongoing maintenance because they impressed us.

Highly recommend... they responded quickly to my inquiry and Ricky showed up on time as promised…read moreand was very thorough on inspecting and servicing the HVAC for 4 of my units. He took his time and ensured the job was done correctly before leaving and I was completely happy with the level of service Grimes and Ricky provided from beginning to end. Very professional company and reasonably priced - they are your "go to" HVAC people!

I've been working with Doug for some time now. He's great. Calls it like it is. Good communication…read more Great value. I really appreciate Grimes Heating & Air.

Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.

Incredibly fast response and reasonable pricing! They have renewed my faith in AC repair companies…read more I had a horrible experience a few years ago with the big name AC companies. All they cared about was selling me a new system when it turned out $40 in parts took care of the issue. So when my AC stopped working, I went into a panic thinking I was going to have a repeat of the mess a few years ago. I asked a friend for a referral and they sent me to Felix. Best referral ever! They were amazing to work with, so patient and kind.

Can't believe they have five start. I can believe they're closed…read more Hired them to install a new HVAC in my house in February, replacing the central heater. Found out in june when I tried to use the AC that electricity wasn't even hooked to the outside unit. By then they were permanently closed. I Finally got it working by having the electricity hooked up and another HVAC firm come out and finish the install, which included charging the ac with refrigerant. THey took advantage of installing when I wasn't there to not finish the job, hoping I wouldn't test it out till summer.