This is the 2nd time I have used AHP for HVAC service…read more As with the first time, the service was high quality, competitively priced, with very honest and friendly service technicians. I highly recommend them for HVAC service needs. I will use them again in the future.

The house we bought has an older HVAC system. A few weeks ago, we decided to have Advantage come…read morefor a service call to see what we were dealing with. It's a busy time of year, but they put us on the schedule for a few days later. To be honest, we were expecting to hear a sales pitch for a new system. We were very pleased when Eric cleaned our system and showed us that the only issue was that the run capacitor on the compressor was struggling. Eric replaced it and added a "hard start kit" to reduce strain and power consumption during startup. Overall, he was prompt, friendly, knowledgeable, and explained everything he was doing. There was no effort to "upsell us." The system has been working great ever since.

I stumbled across this business and had a great customer service experience. Brian and Tristan far…read moreexceeded expectations. Thanks so much for all your help and professionalism!

Ok so I cant believe what a difference in our interior home temperature is tonight. They worked…read moreall afternoon and completed the house in half the time, and were so professional! The spray foam in the crawl space made such an improvement. So happy to with the price and workmanship! Highly recommend

Time will tell, they just insulated today. Very professional installation and we're on time.read more

Back in the start of the pandemic, we had Banker come in and blow insulation in the attic of our…read more1400 sq ft home. Fast forward about 5 years, and we had another company install mini splits. When they were in the attic, they noticed that 400 sq ft of space had no insulation in it. I reached out to Banker to see if they had any idea what had gone wrong, and they were very responsive, and helpful. Apparently, back at that time, there were a number of people working for Banker who did not do great work, and have since been let go. The representative I spoke to at Banker told me that they were actively trying to improve their reputation, which had suffered significantly during that time. They offered to come back and finish the job, and even to upgrade the R value of the insulation in the entire attack, all at no charge to me. So, while my initial experience almost half a decade ago was not great, I do think the company has turned over a new leaf, and is working hard to do a really good job now. I would not hesitate to work with them again, if the need ever came up. Everyone I spoke and worked with this time around was professional, responsible, and very easy to work with.

Pricing is average. Knowledge is below average. Technicians sent out were also below average. It…read moregot to the point I had to follow him around and constantly double check his work, make him fix things as he went, ask him to straighten things, etc. No pride in their work. Classic example of a corporation getting involved in something that should instead be a knowledgeable local. I would never have used them except that is who the cheap builder used so I have to use them for warranty. Speaking of warranty, I have had to have them come out fours times in two years for various issues that never should have happened. Had both insulation and garage door issues.

Gale's pricing is good, however, quality is questionable. I had an 1,800 square foot attic blown…read morewith insulation (14.5" in depth per the manufacturer) but when I inspected the following day...the overall depth averaged between 6-10". Once I brought it to the sale-person's attention, the crew returned the following day. They got it right the second time, however, they left a foot sized hole in my drywall and no effort to compensate me was made.

It was 114 and was promised they'd be here at 10....they were early, new air con was on the…read moretrailer, smiley showed up at 10...4 guys each knew their job, no chatting, each guy went to where he was suppose to go (I assume) cause in less than 2 hours I had a new unit on my roof and cool air! No fuss no muss... talk about a well oiled machine. And did I mention my first call was answered by a real person who unscrambled my miss use of " I have no cool air" ... they came highly recommended by my daughter n husband who had 2 units put in their house and they were in the mist of a big dinner and Red Rock came to the rescue with portable units to get them thru the day!! I've been a realtor twenty years and have never heard of this kind of service from any of the trades! Thank you Red Rock, you Rock!! Joan H....

I am so grateful for Red Rock & Chad - my a/c was working just the fan was running non-stop so I…read morecontacted the big company who gave me a great deal on my unit because I was a new customer. However, they tried to take advantage of me saying my 12 year old unit needed to be replaced & new units are 3x as expensive. If I made a bad decision & did just the repair it would be $3k. All that didn't see right so I researched for someone else. Red Rock has excellent reviews so I called & they came out the next day. Not only did Chad say I didn't need a new unit, which would be much less than what the big company quoted, my repair was simple and half the price quoted. I didn't hesitate and said Red Rock is my new a/c company! The only delay was ordering the part directly from Trane but it was only a couple of days, and my a/c was working so not an issue at all. What a relief to have an honest, knowledgeable, and friendly expert in a/c, which is crucial in AZ. I will be signing up for their yearly maintenance plan next year! Thank you!