The staff are what made this a great experience. Otherwise, the long wait was not good. There are 3…read morestaff and 2 reserved for elite membership. There are kiosk but the system only worked for half the guest so it needs updating. The desk staff, the gentleman assisting at the kiosk, and those downstairs were very friendly. Easy process to get in and do. Same with return. Car was nice and clean and good selection.

Wonderful experience...again. It was my third time renting a car from Enterprise at TPA and it is…read morealways a quick and easy process to pick-up and return a vehicle here. The Enterprise airport staff is always friendly and helpful and lines move pretty fast. Drop off is a breeze. Only thing I have noticed is not everyone can answer questions about pairing or unpairing phones for vehicles. It would be helpful to have this info included with the rentals or at least a QR code for quick instructions. The car we had, a Hyundai Kona, was very clean and spacious. Definitely a much better experience than our last Enterprise rental back in IL. Prices are a little higher than competitors, but you get what you pay for. I really appreciated the reminder texts to confirm pick-up and drop-off times. Thank you Enterprise TPA!

Ten years have passed since my last review of National at TPA, and it felt like the right moment to…read moreoffer an update. A lot has changed around the airport, but National continues to deliver the same dependable experience that made me a fan in the first place. Tampa has shifted all rental cars to a separate facility that you reach by shuttle train. The ride takes about five minutes, it runs smoothly, and in the handful of times I have used it, I have never had a delay or a hiccup. It is an easy, predictable part of the arrival routine. National is simple to find, and as an Emerald Aisle member, I still get to bypass the counter and head straight to the garage. I used to be Executive, but I am regular Emerald now, which means choosing from a slightly lower tier. That was not a problem today. For this visit, I specifically wanted a minivan and had my pick of at least a dozen, walking right past a row of SUVs and sedans to get the most boring and generic one with a Florida tag. Exiting the facility and heading to downtown was just as smooth. A friendly agent checked my ID, waved me through, and I was on the road within moments. The van itself was spotless, had fewer than 2000 miles, and ran without a single issue for the entire week. Returning the car was equally straightforward. The signage is clear, the lanes are well marked, and the whole process moves quickly. I had the email with my final receipt before I even stepped back onto the train to the terminal. National at Tampa continues to be a reliable choice for me, and I expect to keep renting from them whenever I fly through TPA. [Review 44 of 2026 - 2228 in Florida - 25234 overall]

Very easy located on the 1 floor of parking garage, drop off the vehicle and go up the escalator…read moreand drop off my check bag and then you get on the tram to the main terminal and then take the tram to your terminal.

My first experience using this rental company and as I stood in line to verify my car rental…read moreagreement, the computers went down! I stood in line for awhile but Anastasiya and Jeremiah made my wait worthwhile. Not only did they give me an upgrade to my vehicle, they made sure there was no upcharge and let me pick the vehicle I wanted. I was more than satisfied with the 2026 Tahoe. They constantly apologized for the delay and any inconvenience but it was worth the wait. Thanks again Anastasiya and Jeremiah!

I want to give a Thanks to Latrese, Wilson and Dennis for outstanding customer service. These…read moreindividuals who works at Tampa International Airport have really made my rental car travel needs with SIXT an excellent experience. The way they took their time with my reservation and the knowledge they shared with me, I will always give SIXT rent a car my business when I need a rental car/suv. Good job and thank you again Latrese, Wilson and Dennis.

I wanted to take a moment to recognize Tom, at the Tampa International location branch for his…read moreexceptional service. From the moment I arrived, he were professional, friendly, and genuinely committed to helping me. He went above and beyond by making sure i received the car that I requested and felt safe in. Previously before waiting on me a customer ahead of me had an issue with being upset that he could not rent a vehicle with a debit card. Tom handled the matter professionally and courtesy. Because his effort, my rental experience was smooth and stress-free. It's rare to encounter someone who takes such pride in their work, and I truly appreciate the positive impression he made. Please pass along my sincere thanks and recognition. Tom is a real asset to your team. Best regards, Anita Patton

So what really don't like to leave bad reviews because it impacts the employees' livelihood, but…read morethe inexpensive price of their rentals is just not worth the hassle. They try to up sell a lot of the add-ons - Now I get it that they probably make a commission on this, but the way the guy did it was a bit off putting. The car I rented sat for a few days because I was at a retreat. When I went to drive it again, the low tire pressure light came on. It didn't look that low, so I drove it to a nearby gas station to get air. I called roadside assistance twice. The first time I was on hold for 20 minutes. The second time no one ever picked up. I decided to chance it and drove back to the airport to get a different car, which was nerve racking because I wasn't sure if the tire would give out while. They were nice about swapping out the car and car me an upgrade. I asked for some compensation because I had to cancel all my vacation plans for my last day of my vacation and they offered not to charge me for any gas. When I dropped off the car the next day, I asked again to be sure and there was a $20 gas charge on there. I asked them to take it off. It was a different manager , and he said he did and they would email me my receipt. I never received the receipt, so I called customer service to get one, and of course when I looked on it, they had charged me $81.00 for prepaid gas. Which I didn't want in the first place. I called back and was told that I had to wait until Monday business hours to talk to billing, which is BS because when I finally got through, it was someone in the Philippines. They do that to make it difficult to get a refund. The manager never put a note in the reservation saying that he would refund me so the agent said he had to reach out to him to confirm that he said that... So what are the odds I'm gonna get this money back? Who knows. But even if I do, I can't get all this time I've wasted dealing with this back. On the car rental websites, their reviews are much higher which makes me feel like they are not real reviews. I've rented from Sixt a few times and had much better luck with them Don't bother with this company, not worth the hassle. And to never have someone pick up on the emergency roadside assistance number? What would I have done if I hadn't been able to drive the car? I'd still be sitting there!!

This was one of the quickest and most friendly car rental experiences i have had from any airport…read more When checking in, Kyle was amazing! I love the express check in. He made it quick, informative and even honored the price quoted via online when the actual price came up more!! The car was exactly what i needed and was very clean! Upon returning the vehicle, Fabian made it quick and easy! He was polite and super helpful!! This is what great customer service and care should look like!! Well done Alamo out of Tampa International!!

This car rental agency it's getting a rare three-star review, and that's a good thing. Windshield…read morewas filthy on pickup. Created a safety hazard when I rounded that first bend and caught the sunlight straight in my eyes. On a good note, they seemed sympathetic when I returned the car when I reported the dirty windows. I wanted to extend the rental by one day and they offered to charge me more than $75. I went online and booked a new reservation for $35. This transaction cost the car rental agency far more than they could possibly made on the increased rental rate. Absolutely no business logic. Cost the customer twice as much effort cost the company five times as much.

If you want a car or scooter to rent in Clearwater for a reasonable price, this is the place to go…read more Why pay for the newest cars at one of the big car rentals when all you need is a decent reliable car that's not a junker? Use their web site to get a quote or give them a call.

Years ago, I had a car that broke down fairly often. I needed a cheap rental car while it was…read morebeing worked on. I found Nichols & Dimes. They were totally reasonable and friendly. I found, while getting my car working on elsewhere and renting from Nichols & Dimes, that they have a mechanic who is super nice. So, I started taking my car there whenever it had an issue. They were always super fast, and charged a very reasonable amount. I eventually bought a new car and, because it had a warrantee, no longer needed to go to Nichols & Dimes. My warrantee expired, and I just had my first issue. I called Nichols & Dimes and they fixed my issue right away. I had forgotten just how great they are! I would recommend them to anyone needing a rental car or a good mechanic!

After reading some other reviews, I was hesitant to rent from Avis and at the Tampa Airport…read morelocation, but I decided to try anyway, and I'm so glad I did. Everything went super smoothly. Upon our arrival at the Avis desk at the Tampa airport (around 8:00pm on a Monday), there was no line and no wait to pick up our car. The Avis representative (Elizabeth) was super helpful and got us on our way quickly. Our car was easy to find and was clean, fully fueled, and in great condition. We had decided not to purchase the optional toll road package, but changed our mind when we saw the GPS options, and adding this was no problem on the app. The car return was even easier. We just pulled up, unloaded our bags, and a rep was right there to scan us in. I waited until we had our final bill to do this review to make sure there were no "surprises" and there were not. Our bill was exactly what we expected with no "shenanigans" to be found. I will definitely rent from Avis the next time I am in Tampa.

I had one of the most frustrating customer service experiences I've ever dealt with, thanks to…read moreDaniel at this car rental location. Daniel began insisting that my insurance "wasn't valid" and that my credit card coverage "wasn't enough," speaking in a condescending tone Instead of just helping, he seemed intent on arguing and shutting down anything I said. All I wanted was the toll pass. To make matters worse, after this unpleasant interaction, he asked what color car I preferred, only to give me the complete opposite. At that point, it felt less like a mistake and more like a reflection of how little he cared about the customer experience. When I asked to speak to a manager, he brushed me off and told me I could "Yelp or Google review him," which says everything about his attitude and lack of accountability.

Too expensive and don't offer any insurance coverage. Also need to upgrade there vehiclesread more

Great customer service and great deals on rentals and used cars as well stop by or call todayread more

The good: OMAR at the airport counter on Sat 8/17/24. Kind, helpful, efficient!…read more The frustrating: Apparently there is a policy that one can only extend 3 times, so I was forced to drive back to the airport to get one extra day added to my (extremely stressful) trip in FL. Would've helped if someone had told me that - either at the time of rental, or during any of the other extension communications.

Never again through Budget. Scams, pressure salesman for no reason at all. When you don't have the…read morecar reserved for your customers, don't lie about it, give them an upgrade on you not us.

Saved my life and helped ease financial strain a bit while down in Florida on a family emergency…read more Bill is unbelievably helpful and efficient. Sad, that he has to put up with some customers who take advantage of a service that is there helping customers instead of gouging them during the pandemic. I received better service than I ever would have at any major car rental company. The car was clean, roomy, gassed up and ready to go. Couldn't have been happier. Will continue to use them if they have availability.

I HIGHLY recommend using this friendly "ma & pa" car rental business! Their customer service is…read moreoutstanding and the weekly rental rate is outta this world!!! Good luck finding another car rental business as affordable as Cheap Car Rental, as well as accommodating. If your alright with driving a vehicle that is a few years old, I can promise you will be completely satisfied with this business!!!