I was referred to Endodontic Partners of Florida after an incredibly dismissive experience at Wildlight Family Dental, where the dentist actually asked me if I had Googled my symptoms before coming in. At Endodontic Partners, I saw Dr. Cline, who performed a CT scan and diagnosed a reinfection around my root canal. She recommended retreating two teeth, and I asked honest questions about why the first procedure failed, what would happen if the symptoms didn't improve, and if there was follow-up care. I also mentioned that amoxicillin didn't work and asked if another antibiotic might help.
The next day, in unbearable discomfort, I called to ask if Dr. Cline would prescribe a different antibiotic. The receptionist told me she'd check with the doctor, and when she called back, I was stunned. Dr. Cline refused to treat me. She claimed I wasn't satisfied with her diagnosis and no longer felt comfortable performing the procedure. I couldn't believe it--after all I'd been through, I was being told I was "too difficult" for simply asking questions.
I was in complete shock. I never questioned her expertise or treatment plan--I was just trying to understand my options and advocate for my health. To have my concerns thrown back at me as if I was the problem was beyond unprofessional and heartless. Instead of being supported, I was abandoned.
After crying for over an hour, I realized Dr. Cline wasn't confident in her own ability to help me, but instead of being honest, she hid behind a fabricated excuse, blaming me for her lack of care. This was not just bad treatment; it was cruel.
Endodontic Partners of Florida failed me completely. They showed no empathy, no professionalism, and absolutely no accountability. I will never recommend this practice to anyone, and I hope no one else has to endure such a cold, heartless experience. read more
