I do not recommend this place! I have been a patient at…read morethis office for 2 years, but I'm very disappointed with how insurance coverage has been communicated. This is now the third time I've been told that the office checked with my insurance and that everything would be covered, only to receive a bill afterward. At my daughter's appointment, I specifically asked about the treatment that was recommended. The staff member told me, "It looks like your plan covers it, so you shouldn't have to pay anything." Based on that information, we agreed to proceed. Weeks later, I found out the insurance did not fully cover the services, and now I owe $152. This is frustrating because I relied on the information provided by the office before authorizing treatment. I understand that insurance claims can be unpredictable, but if coverage cannot be confirmed, patients should be told that clearly instead of being reassured that everything is covered. Accurate communication about costs is important so families can make informed decisions. I hope the office improves its insurance verification process to prevent this from happening to other patients.

I recently started going to this office. On my first visit, they recommended a procedure that cost…read moreover $300 out of pocket. I thought I would do it because they must know best. On my 2nd semi-annual cleaning, they charged me a fee out of pocket stating it's because I have periodontal disease. My prior dentist never mentioned any dental issues, let alone periodontal disease. I didn't pay anything out of pocket as my dental benefit covers semi-annual cleanings. I have cancelled my future appointment with this office. I do not appreciate being scammed for unnecessary fees or "issues" that suddenly appeared out of nowhere. I didn't have any concerns or issues at my prior dentist.

Had my first appointment with Gentle Care Family Dentistry today and it was great. All of the…read morestaff was kind and professional. The waiting area was clean and each room was private with a large television with Xfinity playing on it. I went in to get 3 teeth extracted from the back of my mouth, and the dentist was so quick, that when he was done I made sure he hadn't made a mistake and had taken care of each issue, which he had done. They numbed me up well, so I felt no pain, just some pressure, which is to be expected. I will happily go back to this dentist's office anytime I need help.

If I could give A++++++++ I would. I had not seen a dentist in over 10 years and decided to go to…read moreGentle Care this year. My cleaning experience was fantastic. Not having a cleaning in 10 years, Becky was thorough, patient, and gentle (as the name says). Dr. Mensah-Boateng diagnosed 2 cavities, so I setup and appointment for the fillings. For the filling appointment, again my experience was fantastic. Sandra numbed me up. Dr. Mensah-Boateng was cautious about causing pain, asking to ensure I wasn't experiencing any while drilling. Sandra put my fillings in, and they are GREAT. Dr. Daniel Mensah-Boateng and his staff are the BEST dental experience I have ever had. Everyone there was friendly and professional, a very nice facility, with easy to setup appointments and online registration, and even automatic notifications/reminders. I can truly say Gentle Care lives up to their name. It's almost weird to say this, I look forward to going back!

Dr. Bunner is an excellent dentist. All of the work he has done for me in the last 4 years since…read moreI've been going there has been exceptional. As a bonus, their staff always seem to be on time. I've never had to wait for my appointment. They also offer a discount for seniors without dental insurance if you pay cash/check.

He's a talker but an excellent dentist. If ur looking for excellent and meticulous dental work,…read morethis is the place. Some other dentists will tell the small stuff is fine, but if u let it go, u will have bigger problems later down the road.

The dentist. Not my favorite place normally but that perception has been changed thanks to Dr…read more Painter and his amazing staff. Every time I've gone here I'm treated with respect and compassion. Dr. Painter is very personable and helps to alleviate some of my anxiety related to going to the dentist. The facility is exquisite and modern. It's also located in an extremely convenient locale. So glad I switched dentists.

From the owner: Since 1995, our practice has provided world-class dental care to thousands of residents of…read moreNortheast Indiana. Dr. Painter is the only general dentist in Northeast Indiana with an Indiana Sedation Permit. This allows him to utilize sedation dentistry to create the most relaxing and pleasant experience possible for his patients.

Tessa is amazing. She'll get you in there and fix you good as new that day. I would definitely…read morerecommend her.

Dr. Teel is Amazing! He's extremely skilled, painless and gentle, and such a cool guy! I'll never…read morego anywhere else!!

I had Dr. Teel put a crown on a tooth back in 2012-2013. In the process he shaved off the adjacent…read morehealthy tooth and never mentioned it OR fixed it. Fast forward to the present and now my tooth has a cavity and I could loose the tooth. My new dentist is so upset that this happened! Please go somewhere else!!!!!! I