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    Endodontic Associates

    4.0 (4 reviews)

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    Gentle Care Family Dentistry - Room

    Gentle Care Family Dentistry

    (5 reviews)

    Had my first appointment with Gentle Care Family Dentistry today and it was great. All of the…read morestaff was kind and professional. The waiting area was clean and each room was private with a large television with Xfinity playing on it. I went in to get 3 teeth extracted from the back of my mouth, and the dentist was so quick, that when he was done I made sure he hadn't made a mistake and had taken care of each issue, which he had done. They numbed me up well, so I felt no pain, just some pressure, which is to be expected. I will happily go back to this dentist's office anytime I need help.

    If I could give A++++++++ I would. I had not seen a dentist in over 10 years and decided to go to…read moreGentle Care this year. My cleaning experience was fantastic. Not having a cleaning in 10 years, Becky was thorough, patient, and gentle (as the name says). Dr. Mensah-Boateng diagnosed 2 cavities, so I setup and appointment for the fillings. For the filling appointment, again my experience was fantastic. Sandra numbed me up. Dr. Mensah-Boateng was cautious about causing pain, asking to ensure I wasn't experiencing any while drilling. Sandra put my fillings in, and they are GREAT. Dr. Daniel Mensah-Boateng and his staff are the BEST dental experience I have ever had. Everyone there was friendly and professional, a very nice facility, with easy to setup appointments and online registration, and even automatic notifications/reminders. I can truly say Gentle Care lives up to their name. It's almost weird to say this, I look forward to going back!

    Middleton Family Dentistry

    Middleton Family Dentistry

    (25 reviews)

    I have been a patient at Middleton for years. I have decided to leave. They have changed their…read morepractices to the point it has gotten ridiculous. I have never missed an appointment and always paid my bill - even when I didn't have insurance. They now require that you confirm your appointment a full week ahead of time or they fill your appointment. I am a busy person, i planned on going to my appointment, had it on my calendar just hadn't confirmed. They cancelled my appointment and then gave it to someone else 6 days prior. This is not the way it used to be. They have forgottent they are selling a service that is available by a lot of dentists in the area so I will go elsewhere.

    Deceptive Billing Practices…read more * Incorrect Billing for Fluoride Treatment for Two Years * Charged $40-50 for a "BOGO" fluoride treatment that should have been fully covered by my insurance. * Insurance Coverage Confirmation: * During a call today, it was confirmed that both children and adults have 100% coverage under your insurance plan for this treatment. * Billing Discrepancy for Adults: * Although the treatment is fully covered, the dental office never submitted the claims for adult treatments to the insurance as required. * Refund Request Denied: * You requested a refund for the past overcharges; however, the owner refused on the basis that the claims had already been submitted and processed. * Billing Standards Conflict: * Billing records clearly show that the fluoride cost on our copies of billing statements, which underscores that patients should not have been charged out-of-pocket for a procedure that is entirely covered by insurance. * Overall Concern: The situation highlights poor customer service and deceptive billing practices, potentially harming patients both financially and trust-wise. You have to wonder how many other families they are doing this to every day. Edit Update after reaching out to our insurance company Insurance Confirmation: Our insurance provider clarified that performing a fluoride cleaning without submitting an insurance claim is unacceptable. Direct Outreach: They have proactively faxed and contacted Middleton Dentistry, advising that a new claim be submitted for our fluoride treatments, which will then result in reimbursement. They also advised them - "all fluoride treatments should be submitted on all claims". Persistent Advocacy: This resolution would not have been possible without our persistent follow-up and insistence on addressing the billing discrepancy. It was clear Middleton was going to do nothing to correct their mistake. We have not received a refund yet but will post again once it has been completed.

    Endodontic Associates - endodontists - Updated May 2026

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