Uncaring, unprofessional, this practice has some trust issues and treat their patients poorly…read more You're fired, Dr. Moosa. When the honeymoon is over, you will realize they don't care, including Dr. Moosa. So I wrote a letter directly to Dr. Moosa regarding the poor taste and behavior that his staff exhibited. I was called by Ann today, who is in charge of billing. She stated that Dr. Moosa decided to discharge me from the practice over a bill that had accumulated when my mother was sick and dying, after I had surgery that left me completely blind for two weeks, a month after my mother passed away, my 87-year-old father-in-law had to have open surgery and was traveling back-and-forth to Ohio to help with this care. The bill was sent to collections at the drop of a hat, I always paid on time, and was callously told by the billing depart "that is your problem". Ann did not apologize, w/zero empathy. I was told that I was discharged from the practice until I paid the debt collector; I just wanted to come to the office and pay the $78, as I had already been through enough without having to also deal with a debt collector. Jen from billing then told me I could get a refill, but only if I paid the debt collector, which was unlawful coercion. I sent Dr. Moosa a letter with everything in it, and apparently, nothing was so outrageous or shocking to him so as to change anything at the practice, but rather make the decision to discharge me as a patient instead. That told me everything I needed to know about his practice, him as a physician, and him as a person. Unprofessional, substandard care. And then was the outright false statement Jen made to me, saying that the practice's contract with the debt collector did not allow them to take payment at the office. When I called the debt collector, Susan explained that she has been working there for about 30 years, and knew for fact this was not the case, that the practice could accept payments. To me, when anybody at a medical practice makes a false statement, I am done with them, because it is violative of the patient/client/doctor trust that should be present at any practice. Dr. Moosa, you're fired. There were so many times when I was being examined, that he asked "what I wanted to do", rather than explaining what the choices were medically, and acting in the patients best interest, as if he did not even know the difference. I'm really thinking twice now about some of the conversations which he had with Hopefully, this review prevents anyone else having to go through the agony of dealing with these people that I have gone through. If you go there, on your first appointment you'll be treated pretty well and they'll be very friendly, but when the honeymoon is over, you'll be thinking the same things I am saying here. Good luck to you is all I can say. Lol You're fired Dr. Moosa, both you and your office staff failed miserably, and reported this practice to the State Medical Board. I see a lot of people who say this was my first appointment there and the staff are wonderful. Give it time. When the honeymoon is over, you will realize they don't care. There is much better care to be had at Downriver endocrinology in Woodhaven, Michigan. My recommendation is that you go there instead.

The negative reviews are true. This doctor sucks! If you're looking for an endocrinologist don't…read morechoose this dude he couldn't care less about your health issues or needs. I could go on and on, but I just won't

I have been a patient of the MEND clinic since starting the low calorie diet through the weight…read moreloss program in Aug 2020. The weight loss program they have is a study through the University of Michigan. Only certain people will qualify for the program, but it promises drastic weight loss. They have an admission application and procedure that you have to follow. The diet uses Optifast soups and shakes. You only get 800 calories per day and have to exercise 40 minutes/day. After a few weeks, you can start eating 2 cups of veggies. The physicians and nutritionists that are a part of the program are very kind. I was struggling in September and didn't lose any weight because I was cheating on my diet. I told Dr. Aljuni that I felt like a failure, and she was so nice to me. She said that it was ok, and that I hadn't failed yet. She was very compassionate and motivating. Since that appointment, I've done a lot better. I'm very thankful for this program and hope to continue on the up and up.

FRAUD! This place Dr. Lawrence practices at should be called "The Endocrine Learing Center". First…read moreyou will only speak to the actual Dr. on your 1st visit, every time following that you will only speak with their "assistant". The assistants are good, but seem to be over worked because they NEVER follow up on anything they discuss with you. You will have to continuously call back to request for follow up on the things you discussed with them. I went in for an insulin pump on my 1st visit and gave up after a year of seeing no progress. I went to my PCP instead and had a pump within a month. You will also have to wait at least 6 months to get an appointment to speak with these "assistants". Here's the straw that finally broke the camel's back for me. I had a heart attack and while in the hospital one of the Doctors from this fraudulent office stopped into my room each day. They looked at my blood pressure and said, "Your blood pressure looks good, I'll stop back later to discuss your diabetes with you." They never stopped back later to discuss my diabetes but came back the very next day with the exact same story..."your blood pressure looks good, I'll stop back later." When I reviewed my hospital billing, those visits where they stopped in to tell me my blood pressure looked good were billed as "Endocrine Specialist Diabetes Counselling". This is obviously insurance fraud and likely the reason you can never see the actual Doctor at your office visits. The Doctors are too busy scanning the patient logs at the hospitals to see who has diabetes so they can make these 5 minute blood pressure comment visits and charge them as diabetes specialist counselling visitations while they have hired assistants acting as Doctors at their office. Don't just walk, but RUN away from this fraud of a Doctor!

Dr. Lawrence is extremely patient-centered and exceptionally responsive. I whole-heartedly…read morerecommend her without exception. She is thorough without being judgmental and offers a fresh, thoughtful approach to treatment. She listens and never interrupts and truly is caring and attentive. She is exceptionally knowledgeable about new treatment options, is updated and well-read on many health issues that concern her patients. I'm not sure how she has time to read every study, blind trial, and medical journal out there, but she has! It might take awhile to get an appointment, but that just speaks to her popularity as more patients find her and love her.

Had nothing but problems since day 1 dr Watkins is a great doctor by all means! But his nurse…read morepractitioner and the rest of the office we've had nothing but problems! From insulin not coming on time to them not giving us lancets to us not receiving blood glucose test strips. Every time an appointment has been scheduled with Watkins we somehow always end up with the nurse practitioner which also messed up my basil the first time I seen her and when I called to get it fixed they said I had to schedule an appt! This last time I went in I got into an argument with the nurse practitioner about not ordering my supply on time and she blamed me!!! Then to add to this they discharged me from the office and never gave me supply!! Definitely contacting 13abc, channel 11 and anyone else who will listen! Not only is it happening to us but a close friend who also goes to this office is experiencing the same problems

Dr. Moussa is not bad, but he hires trailer park trash as his office staff. One of the assistants…read morewho brings people back to the rooms is very nice, and I have never had a problem with Dr. Moussa, but the office staff feels like you are bothering them if you have a question about anything. They are lazy and entitled. My mother passed away a few months back, and had been having serious issues since fall. A month after my mother passed, my father-in-law, 87, needed emergency, open surgery and almost died, and we are still dealing with his health as of April. In addition to all of this, I had eye surgery, which I could not reschedule, and was totally blind for two weeks. During my last two office visits, no one said I had a balance and asked if I wanted to pay, otherwise I would've paid it in full. I got a message from a debt collector today, so I called the office and asked about it. They stated it was from a co-pay, which, in September, my co-pays were met. When I told them I would be happy to pay the balance, they said they would not accept it that I needed to pay the bill collector, and the lady was quite rude. When I reiterated to her everything that had happened, including the death of my parent in this time. She said "it is not my problem", which lacked any degree of empathy or Class whatsoever and was really trailer trash for her to say so. I tried to reach them between 12 and one, and the phone message says it is their lunch hour and does not take any calls. Judging by the sizes of a few of the office workers, the entire day is lunch hour. I've never had a problem with Dr. Moussa, although you will wait a few hours during your appointment to be seen, but the office staff is horrible, they have a sense of entitlement that you are bothering them and making an inconvenience for them to do their jobs. Probably not going to go back, these people sent my account to collections after only a few months, and refused to work with me when I wanted to pay the bill.

They do not return calls. If you email, they still don't return calls. When you check out, they…read moremake your next appointment for you without consulting you.