Dr. Gundabolu is amazing! He truly listens to what you are feeling and takes everything into…read moreconsideration, not just blood tests and TSH levels. He truly cares about his patients and provides quality care. He has even called me from his personal cell phone at 7:00 pm to let me know my test results and my next steps. I can't say enough about him. He is truly the BEST endocrinologist I have ever seen and I have had Hashimoto's Thyroiditis for 25 years now.

It seemed to take about 6-8 weeks for a referred appointment. The first visit lasted exactly an…read morehour and was with a PA or office tech as she called herself. The appointment consisted of only going through all the many pages of papers we had filled out at home and she put that information in the computer. It would have been more prudent to just return these forms and have them imputed before our appointment. We did however get in right on time. The parking lot is right where the building is located and there is no problem with parking.

Uncaring, unprofessional, this practice has some trust issues and treat their patients poorly…read more You're fired, Dr. Moosa. When the honeymoon is over, you will realize they don't care, including Dr. Moosa. So I wrote a letter directly to Dr. Moosa regarding the poor taste and behavior that his staff exhibited. I was called by Ann today, who is in charge of billing. She stated that Dr. Moosa decided to discharge me from the practice over a bill that had accumulated when my mother was sick and dying, after I had surgery that left me completely blind for two weeks, a month after my mother passed away, my 87-year-old father-in-law had to have open surgery and was traveling back-and-forth to Ohio to help with this care. The bill was sent to collections at the drop of a hat, I always paid on time, and was callously told by the billing depart "that is your problem". Ann did not apologize, w/zero empathy. I was told that I was discharged from the practice until I paid the debt collector; I just wanted to come to the office and pay the $78, as I had already been through enough without having to also deal with a debt collector. Jen from billing then told me I could get a refill, but only if I paid the debt collector, which was unlawful coercion. I sent Dr. Moosa a letter with everything in it, and apparently, nothing was so outrageous or shocking to him so as to change anything at the practice, but rather make the decision to discharge me as a patient instead. That told me everything I needed to know about his practice, him as a physician, and him as a person. Unprofessional, substandard care. And then was the outright false statement Jen made to me, saying that the practice's contract with the debt collector did not allow them to take payment at the office. When I called the debt collector, Susan explained that she has been working there for about 30 years, and knew for fact this was not the case, that the practice could accept payments. To me, when anybody at a medical practice makes a false statement, I am done with them, because it is violative of the patient/client/doctor trust that should be present at any practice. Dr. Moosa, you're fired. There were so many times when I was being examined, that he asked "what I wanted to do", rather than explaining what the choices were medically, and acting in the patients best interest, as if he did not even know the difference. I'm really thinking twice now about some of the conversations which he had with Hopefully, this review prevents anyone else having to go through the agony of dealing with these people that I have gone through. If you go there, on your first appointment you'll be treated pretty well and they'll be very friendly, but when the honeymoon is over, you'll be thinking the same things I am saying here. Good luck to you is all I can say. Lol You're fired Dr. Moosa, both you and your office staff failed miserably, and reported this practice to the State Medical Board. I see a lot of people who say this was my first appointment there and the staff are wonderful. Give it time. When the honeymoon is over, you will realize they don't care. There is much better care to be had at Downriver endocrinology in Woodhaven, Michigan. My recommendation is that you go there instead.

The negative reviews are true. This doctor sucks! If you're looking for an endocrinologist don't…read morechoose this dude he couldn't care less about your health issues or needs. I could go on and on, but I just won't

Very chaotic check-in process at front desk. Receptionists were trying to check patients in and…read moreanswer the phones. The receptionist area is cluttered and messy. The lobby is very unwelcoming and not aesthetically pleasing.

Dr. Moussa is not bad, but he hires trailer park trash as his office staff. One of the assistants…read morewho brings people back to the rooms is very nice, and I have never had a problem with Dr. Moussa, but the office staff feels like you are bothering them if you have a question about anything. They are lazy and entitled. My mother passed away a few months back, and had been having serious issues since fall. A month after my mother passed, my father-in-law, 87, needed emergency, open surgery and almost died, and we are still dealing with his health as of April. In addition to all of this, I had eye surgery, which I could not reschedule, and was totally blind for two weeks. During my last two office visits, no one said I had a balance and asked if I wanted to pay, otherwise I would've paid it in full. I got a message from a debt collector today, so I called the office and asked about it. They stated it was from a co-pay, which, in September, my co-pays were met. When I told them I would be happy to pay the balance, they said they would not accept it that I needed to pay the bill collector, and the lady was quite rude. When I reiterated to her everything that had happened, including the death of my parent in this time. She said "it is not my problem", which lacked any degree of empathy or Class whatsoever and was really trailer trash for her to say so. I tried to reach them between 12 and one, and the phone message says it is their lunch hour and does not take any calls. Judging by the sizes of a few of the office workers, the entire day is lunch hour. I've never had a problem with Dr. Moussa, although you will wait a few hours during your appointment to be seen, but the office staff is horrible, they have a sense of entitlement that you are bothering them and making an inconvenience for them to do their jobs. Probably not going to go back, these people sent my account to collections after only a few months, and refused to work with me when I wanted to pay the bill.

They do not return calls. If you email, they still don't return calls. When you check out, they…read moremake your next appointment for you without consulting you.

The office manager is horrible. Very mean and rude. I tried to get my three kids scheduled and…read moreshe refused to schedule them on the same day back to back?! She told me I could schedule one each day for three days!!!! What kind of office does that? Who has time to take off work three days for each of their kids, especially when the other two kids would be attending the others appointments. I heard they have wonderful doctors, which is a good thing. If they ever want new patients, they might want to reconsider their policy on new patients or reconsider their office manager.