My stylist today was Ben. I have baby fine, straight hair. A previous stylist (not here) made me…read morecry. After MONTHS of letting it grow out, he finally made me smile. If I could afford a 100% tip, I would have - although I did give him a nearly 30% tip - well deserved. I will definitely be back.

I had an appointment the night before a trip and my nail tech had to cancel. One of the other nail…read moretechs, Lindsay, stepped up to make sure i was taken care of. She had worked a long, hard day but took care of me as if I were her only customer that day. Kudos to you for being professional and taking good care of your clients!

I had my nails done here yesterday and unfortunately the quality was very disappointing. The shape,…read morefinish, cuticle area, and underside of the nails were not clean or professional. I called after leaving because I was shocked by how they looked, and I was initially told I could receive a refund. I was later told they would only refund $20 because of card processing fees. I chose not to return because I no longer felt comfortable having them corrected there. Photos are attached.

I am visiting from NC and found Nina Nails to be a very friendly, family owned business. My…read morepedicure was immaculate and she took her time and provided great service. I will return here whenever I am in town!

Everything! Kim is the best nail tech ever!! My nails turned out amazing, as usual! I love her!read more

Recently, I bought my wife a $100 gift certificate for a manicure and pedicure. My wife gets a…read moremanicure with S&S. Within a day, the manicure, S&S, chipped, which my wife has gotten for years at other places, and she's never had this happen. Her pedicure was just getting her toes painted??? When my wife brought the chipped nails to the owners attention, she did fix it. She blamed the product but she's the one who chose the product. Sadly, it wasn't free, it was for an additional charge of $60 to fix the problem, and she used the same product??? Guess what? They chipped again. I'm not wasting another $60 to correct what shouldn't have been an issue. Personally, this was very disappointing. From my understanding, a pedicure isn't just painting the toe nails either. I would have painted them for free. Most businesses, when confronted with a faulty job, will usually correct the problem with little to no charge because they don't want reviews like this. Sadly, I'd encourage you to look elsewhere. I'd encourage the owner to choose quality products while giving quality craftsmanship. Maybe consider goodwill instead of overcharging.

Communication. If someone asks for something and you say you can do it, then have the product. If…read moreyou don't, say so at least the beginning. Waiting till the service is almost over is shitty. I would have went to a different salon

always fast and friendly, and a great job! love my red,…read morewhite and blue nails. i feel refreshed

LESS THAN ONE STAR...Let me start by saying I left this review on there Facebook page within a few…read morehours they removed it because they were busted !DO YOURSELF A FAVOR ,WITHOUT STRESSING BEFORE YOUR BIG EVENT AND GO ELSEWHERE !! I left a review on there website and of course they removed it ,i have decided to make sure to get the word out how unprofessional, unorganized and non customer oriented they are. I booked them a few weeks ago to have my hair and makeup done for my wedding, 2 days after booking makeup , she cancelled, so I gave them the benefit of the doubt. This past Friday I called to book a few more appointments for the day for my mom, my sister, my future mother in law and 2 sister in laws. I was told they didn't know there stylistist schedules ,really?? Then just today I received a text at 6;30 am saying , from April, We are canceling your hair appointment for your wedding , SOMETHING CAME UP !! How shocking unprofessional , obviously providing a service and sticking to their clients appointments are NOT a priority , seems like kids running this place... I had a bad feeling last friday about them after the phone call, after the receptionist telling me,she's not sure of their stylists, schedules. I started talking to other places and a few people in the area, I was recommend to another established salon,called and booked today...WOW, what a difference in professionalism, service and communication!! I was able to book all of us in one call ,for hair and makeup, and was walked through exactly how they will take care of us on the day of the wedding. The Powder Room ,did me a huge favor by showing their true nature and lack of customer service !! please spread the word stay away !!

I cannot say enough good things about this business and my hair fairy. Whenever I leave I do not…read morefeel like I have been to a salon in small town Kentucky. Very next level.

Cute shop with a variety of clothing and decor to remember your trip. I wish I grabbed the Whiskey…read moreWeather sweater.

Had high hopes having my haircut here by Jessica Smith as she came highly recommended but that…read morequickly changed. I told Jessica how wanted my hair cut and was very specific about what I did not want. She agreed and said she would never put a lot of layers in my hair but that's exactly what she did. I looked like Pat Benetar from the 80s. I politely told Jessica I was not happy with my hair. She asked me to come back another day to look at my hair, but she immediately became argumentative with me. I asked to speak to the owner, Brandi. Brandi apologized and agreed to re-cut my hair. I offered to pay her or at least leave a tip. She said it was not necessary. Brandi was very friendly, gave me several of her business cards and asked me to come back. So, when I needed another haircut, I called for an appointment with Brandi. However, Brandi refused to cut my hair and refused to come to the phone to discuss why. So why did she hand me her business cards and ask me to come back? Brandi is so fake, and she's not a good business owner when she hides behind her employees and won't face customers directly. Shame on you Brandi!

I started going to Rachelle a few years ago and I don't think I'll go to anyone else. She takes her…read moretime to make sure she's cut your hair correctly, and to make sure you're satisfied. A+

Closed down. I called to make an appointment and I got the phone number is no longer in service.read more

I have been getting my hair cut at Alpha Salon for the past few years and I have never been…read moredisappointed. The ladies and Jeremy are all extremely nice and seem to really build strong rapport with their customers, especially their returning customers. Jeremy has been cutting my hair now for a while and he does an awesome job, every once and a while he will offer up a new product they have but he isn't pushy about it like other places I have been to. The ones he has offered and that I decided to buy I have always been satisfied with. The shop is clean and the prices are very reasonable. I can't speak to the other services they offer (I'm a guy who doesn't do the manicure,pedicure, day at the spa thing) but my wife gets her hair done here as well as her nails on occasion and it always looks really good when she returns. I honestly can't think of any critiques to this place. Oh apparently one of the girls up there now also works at a cupcake place here in Bardstown so occasionally the shop will have some of those lying around that they will offer up to you, and trust me these cupcakes are the bomb. But that is a review for another place and time.