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    3 years ago

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    11 years ago

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    Syd L.

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    8 years ago

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    11 years ago

    Encore is unlike any escrow company I have used before! They are very professional. Everything is made easy for me and my clients.

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    Syd L.

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    7 years ago

    I was able to negotiate lower rate but the process of escrow with them was not very pleasant.

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    13 years ago

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    11 years ago

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    Equity Union Real Estate - Commercial real estate agent with Equity Union working at her desk in our Sherman Oaks location

    Equity Union Real Estate

    (39 reviews)

    Encino

    My experience with Inbal Ben was extremely concerning…read more I contacted her about a specific rental unit that was being advertised. She initially provided details and mentioned there would be a showing. Within just a few hours, she suddenly informed me that the unit had already received a deposit. Immediately after that, she began pushing alternative properties -- every single one priced at least $1,000 higher than the original listing I had inquired about. The timing and sequence of events raise serious red flags. Presenting an attractively priced unit, confirming interest, and then quickly claiming it is no longer available -- only to redirect potential renters to significantly more expensive options -- strongly resembles a bait-and-switch tactic. Whether this is a pattern or not, the experience felt misleading and highly unprofessional. Renters are making major financial decisions, and this type of conduct erodes trust. If you are considering working with Inbal Ben, I strongly recommend extreme caution. Verify availability in writing and do not assume that advertised listings are genuinely obtainable. Transparency and integrity matter -- and in this case, both were seriously lacking.

    We submitted a complete rental application through RentSpree for a Calabasas property represented…read moreby Maria Ballon of Equity Union. We paid two application screening fees and provided full financial documentation. After submission, communication ceased entirely and no status update was provided. Multiple follow-ups went unanswered. Extremely disappointing and unprofessional handling of applicants. Have now filed a formal complaint against her and this company with the DRE.

    Rodeo Realty - Bernie Kozak

    Rodeo Realty

    (18 reviews)

    Encino

    We inquired about this rental property in early December and viewed it in early January while it…read morewas still under active construction. The listing broker of record was Adi of Rodeo Realty. Our communications, however, were handled by associate agents Jed and Ivvon. Over several weeks, we were repeatedly told by Jed that the home was "almost done," that flooring would arrive February 19th, and that completion would occur "that week." Based on those representations, we continued waiting for clarity regarding our application. During this same period: * The property remained under construction. * We were told at one point that another applicant had taken the home. * We later learned from the owners that this was not accurate. * The property was relisted while we were still awaiting a decision. * We were not provided confirmation that our application had been presented or screened. * Follow-up inquiries went unanswered. We submitted full financial documentation and paid application fees in good faith, expecting transparency and professional communication. We ultimately chose another property due to inconsistent information and lack of clarity. We hope future applicants receive clearer communication regarding construction timelines and application status.

    We had a very difficult and unprofessional experience with a Rodeo agent this past week. First the…read moreagent and seller/rentor faught uncomfortably infront of me. Next after abnormal negotiations and a verbal agreement to our deal my agent was ghosted for two days only to receive a different increased deal back. In addition to this brokers beware you will be fighting for your comission

    The Kohl Team - Courtney Kohl Paulson & Sue Kohl

    The Kohl Team

    (12 reviews)

    Brentwood

    Sue was the right choice. As a young couple looking to buy our first home, much less in the…read moreextremely competitive Pacific Palisades market, we really didn't know where to start. From our first consultation, Sue really listened to what we were looking for, respected our price range, and provided seasoned advice that lead us to make our own educated decisions and not get too caught up in the emotion of home buying. I really didn't know what to expect going into the process but she made it feel easy. A few highlights: RESPONSIVE - She replies almost immediately to every text and email. When it came to closing, she was on top of all parties involved. PROFESSIONAL - There is no BS and no time wasted with Sue. RESPECTED - When we would share who we were working with at open houses, all the listing agents knew Sue and based on their reactions, respected her as well. Her strong network helped us on multiple accounts. PERSISTENT - Sue fought for us. We would have never ended up getting the dream home we did without her persistence.

    Clear communication, local market knowledge, attention to detail, a sense of urgency, follow…read morethrough, fairness, honesty, and a straight forward demeanor are the hallmarks of a highly competent and effective real estate professional. Sue Kohl embodies all of these traits. She treated our transaction as if it were her own and us as a valued neighbor and client. We feel so fortunate Sue represented us in the leasing of our home.

    Encore Escrow - realestatesvcs - Updated May 2026

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